I have been coming to Los Gatos Dog and Cat for 30 years now. There is a reason I have remained a…read moreloyal customer! The care is fantastic, the customer service wonderful and the team is caring, knowledgeable and empathetic.

Adding another update after my visit yesterday…read more My dog has been having mucus-y breathing, and they got me in after a cancellation. Their protocols for keeping all pets safe is AMAZING. They asked me to stay in my car for check in, until they made sure he was not sick or contagious. The front desk staff remembers owners and their pets, even though they are extremely busy and have so many patients. Walking in and having them greet my dog by name sets the tone of how my baby's health and wellness will be handled. Dr. Bellers and Dr. Davison - I just don't even have the words to explain the intelligence, professionalism, and kindness of these two ladies. They are beyond patient and kind. I have an English Bulldog, which generally requires a specialist, and they both know his breed up and down. They are both beyond well-versed in taking care of ALL breeds of dogs, even the most complicated ones. The plans of action are thoroughly explained with both Dr. Bellers and Dr. Davison. They walk through why they chose the treatment plan, and why they didn't choose a different treatment plan depending on the situation. Without any knowledge on allergies with dogs, I now feel comfortable with anything that comes up, because both of these doctors explained all reasoning, treatments, and courses to solve the problem, and any future ones if they were to come up. My baby is cared for by this top of the line staff, and I could not be more thankful. I have been to this vet about 40 times now, and have NEVER had a bad experience. Always greeted with a smile, always cared for with precision, and ALWAYS sent the receipt and visit summary. I could go on forever about the care team at LGDC.

We had to out down our sweet 15-1/2 year old best friend today. Dr. Bibb and her staff were…read moreincredible. One of the assistants even gave our girl some of her left over beef stroganoff as we said good bye. This vet and her team are beyond reproach. Daisy was 15-1/2 and Dr. Bibb and her staff cared for her the entire time. Thank you everyone at El Gato for making an awful day just a little bit better and keeping Daisy healthy for her entire life.

My dear little Kelsey What any loved one wants is to have…read morethe best medical care possible for their family members, always! I found the best care for my little girl at El Gato Veterinary Hospital. From my first visit there with Kelsey till her last day she received the best care one could have. Dr. Bibb and her wonderful Technicians/staff..... I can't say enough about the care, medical attention and compassion they have given! I had tried two other Veterinary Clinics prior to El Gato where the care was just "another cat". El Gato treats the family pets as they should be treated "they are family! not just a pet". We love them and want our "family" to be treated with love, compassion and the best medical attention possible. I received excellent treatments for my little girl and compassion for many difficult times when she was sick. Thank you Dr. Bibb and your family there at El Gato!

One morning, my foster bunny escaped his x-pen and got into a fight with my personal bunny…read more Afterward, my bunny was dragging his leg, and I completely panicked. I started calling every rabbit-savvy vet I could find, hoping someone could see him immediately. After several calls, Adobe Animal Hospital told me their urgent care location in Los Altos could see him right away. In my frantic state, I accidentally drove to their Los Gatos location instead. Even though they don't normally accept walk-ins, the receptionist was incredibly kind and understanding. She checked the schedule, found that there had been a cancellation, and was able to fit my bunny in. I was so grateful that she didn't make me drive all the way to Los Altos. The entire staff at the Los Gatos location was amazing. Everyone was compassionate, patient, and genuinely cared about my bunny. They performed x-rays, gave him a thorough exam, sent us home with pain medication, and explained exactly how to care for him. The next day, my bunny stopped eating, and I immediately worried he was going into GI stasis because of the pain. I brought him to Adobe's urgent care location in Los Altos, where they once again took wonderful care of him. They did another full evaluation, provided medication to support his gut health, and gave me detailed care instructions. The staff at both locations went above and beyond. They were knowledgeable, patient, and truly compassionate during one of the most stressful experiences I've had as a bunny owner. They also have multiple rabbit-savvy veterinarians, which is such a huge advantage since experienced rabbit vets can be difficult to find. Since our visits, they've called twice just to check on how my bunny was doing. That level of compassion and dedication means so much. I can't thank Adobe Animal Hospital enough for taking such great care of my bunny, and I highly recommend them to anyone looking for exceptional rabbit veterinary care.

Absolutely no! I brought my puppy here for a check up and vaccines and it was a terrible…read moreexperience! Not only was the waiting time for Dr Connors extremely LONG, the vet technician who gave my puppy the vaccines was inexperienced and seemed incompetent. After being afraid to give my puppy her vaccines, the vet techno a grabbed my puppy by the neck and jammed in 2 types of vaccines as fast as she could. My poor puppy was crying and is now afraid of this place ! Tried contacting the vet after and no response. Go figure .

DO NOT BRING YOUR PET HERE!!! I brought my kittens 3 months ago and it turns out they falsely…read moresubmitted medical history on one kitten because they mixed it up with the other and documented it on both of them. I had no idea about them incorrectly labeling them until my insurance company denied the claim saying that she had a prior health condition. Even though the doctor told us she was healthy and didn't have a URI. Only concern that was noted was underweight. Emily, the manager was extremely rude, would keep talking over me and wouldn't let me finish talking. She HUNG UP and said she would not fix their mistakes. I'm extremely disappointed in how they aren't taking accountability and how rude and dismissive the interactions were with the whole situation.

In October 2019 I brought my collie to this animal hospital to have her teeth cleaned and a few…read moresmall benign masses removed. To this day more than 5 years later, even after she has now passed, I deeply regret that decision. I had previously asked for a small mass on one of her nipples on her stomach to be removed (I was overly anxious and this was taken advantage of to make more money). I was assured during that appointment that it would just be the mass removed and not her entire nipple. After the procedure, I noticed that blood was dripping from her stomach onto the floor. I looked and saw that her entire nipple had been removed. I was sick with regret and the horrible realization that I had made a big mistake. I was younger then and did not know better or how to advocate for myself, although I knew that I and my collie had been done wrong. Those who were employed here in 2019 (I do not know if they still work here) should be ashamed. The whole ordeal caused a lot of trauma. To this day I find it utterly unbelievable that the vet did not suggest it being an unnecessary procedure and advise against it, or provide any communication that they would remove the entire nipple despite my being assured beforehand that this would not be the case. My collie lived the rest of her life with one missing nipple on her stomach for no good reason thanks to my naivety and the wrongdoing of this place. I do not recommend going here.

Great experience at Happy Valley Animal Hospital. The staff was kind, patient, and very caring with…read moremy puppy. They made a stressful situation feel much easier. Very grateful for their help, highly recommend!

I am so happy to have a locally owned, fear free veterinary hospital right here in Campbell. They…read moreoffer happy visits to allow pets to become acclimated and make every visit a good experience, reducing the fear of the vet. The doctors and team are so compassionate and caring, and the care is top-notch.

Our beloved Shiba Inu pup recently had an unfortunate reaction to some ear medicine that resulted…read morein her needing a lot of serious and careful care right away, and I cannot tell you how thankful I am that if such a thing had to happen, it happened while she was a patient at this wonderful animal hospital. We are still navigating this situation, but Dry Creek Animal Hospital has been with us every step of the way. The staff is so caring, and I can feel how sincere they are when they provide care or ask about pets. Dr. Anthony is a fantastic doctor who gives every visit all of her focus and caring, and Naomi is always so helpful and maintains great communication. I would definitely recommend Dry Creek to anyone in the area looking for the best care for their pets. And to the staff, sincerely, thank you. Akai is my best friend. I appreciate everything you all do.

Dr. Armer initially impressed me with his knowledge of current research and evidence-based…read morerecommendations. But I got the feeling he didn't like me asking so many questions, and in our most recent appointment he asked me "Any other questions...?" with a smirk, and it made me feel bad. He doesn't provide any additional information though, so if you don't ask questions you're only getting the bare minimum information. I've never had him offer up "frequently asked question" type info or context. Dr. Anthony is a different story. When explaining the differential diagnosis for my dog's symptoms, it felt like she was thinking out loud and for an extended period with no confident recommendation. I had to ask "what would you do if this were your dog?" because it wasn't clear at all from the presentation of her thoughts. The front desk staff are very nice and responsive, but availability is a problem. I called because my dog had hurt her paw and was limping, but wouldn't let me get a close look at it. They didn't have any openings for TWO WEEKS. They did offer that I could drop her off and leave her for a day so the vet could see her between other patients. But here's the catch- that option is 25% more expensive than a regular vet visit and I can't even be there to ask questions (not to mention this plan requires two trips over there). The receptionist acknowledged that they are busy and are aware of the problem (per her: they start each day with some "same day" openings but those quickly get booked) but she admitted there are no plans to address this issue.

Kind,caring,adaptive and absolutely incredible. Dr.Alves was the best person to give an incredible…read moreexit for our pupper. His attentiveness and kindness to us is something 5stars doesn't truly say. Chad from the bottom of our hearts. Thank you. -the burnsides and Dixie. Again thank you for helping us through this!

Compassionate, professional, and easy to work with. Dr Alves removed the stress from a stressful…read moresituation

Great staff and doctor, they took care of my dog on short notice and everyone was very helpful and…read moreattentive! Prices were also reasonable! Highly recommended

I reached out to this office to get more information about dental cleanings for my pugs and…read morespecifically asked for a general price range when submitting my inquiry. I received a response offering an exam appointment (which I expected), along with the soonest available opening, but no information about pricing -- not even the cost of the exam itself. I replied asking for both the exam fee and availability. They responded by booking an appointment date and time, again without answering my question about pricing. I had to follow up a third time explaining that I needed to know the cost before confirming, and I was finally told the exam would be $60, which seemed reasonable. Since it was actually my brother's dog, I sent him to the appointment. After the visit, he was quoted $1,600-$2,000 for treatment, which was unfortunately out of his budget. While that happens and isn't necessarily the issue, I was disappointed to find out he had been charged $80 for the exam instead of the $60 I was originally told. When I reached out via text, they explained they "forgot" to apply the new client discount -- something that had never been mentioned to me beforehand. They offered either a refund or to apply the difference toward future services. Since we had already found another clinic that could do the same services for around $1,200, I asked for the $20 refund back to the card. After that, I never heard back. No confirmation of the refund, no apology for the overcharge, nothing. I understand veterinary care is expensive, and it's not their fault my brother is a broke college student. But basic customer service and communication go a long way. Unfortunately, based on this experience, we won't be returning or recommending this office.