I took my car in specifically told them it was overheating I thought it needed a thermostat and a…read morewater pump I was totally disregarded because I was a woman they said it needed a radiator plug they replace the radiator plug two weeks later I took him back in Told them again my car was overheating they told me hoses were switched they said they fixed it two weeks later It was still overheating I asked again about the water pump I was again disregarded because I'm a woman and they said that the hose clamps were backing off because it it was vibrating as I was driving...When I called and talked to the owner Dave he's admitted there was a miscommunication and all he offered me was an oil change do you really think I'm gonna let these people work on my car again I doubt it also I want to warn women do not go to this garage because they treat you like you don't know anything

Just picked up my vehicle from there. Throughout the whole experience, from my 1st contact till…read morenow, they were professional & courteous. They took me out to show me what was wrong and also mentioned 2 others items which I had them fix also. The price was great compared to the other places I contacted. I feel positive the problem is solved. Plus the ride ride they give after dropping off vehicle then pick you up when it is ready was a real plus. Thanks ..

Eric and Vicky are highly recommended and good folks to do business with. They will go the extra…read morestep and scrutinize their own work to insure that your problem has been solved. Eric will point out other "issues" he discovers during his diagnosis but he always leaves it to the customer to determine whether they want to resolve it or not. I truly appreciate this since I am not a mechanic and it does save money and give peace of mind in the long run.

Had brake upgrades , Wheel balance and rotation at Turn Key Automotive Repair And Performance on…read morethe Audi. Love the way the beakes look and feel, and just overall service on my baby!! Love the attention to detail Eric took when he showed and alerted me to a near future maintenance schedule and a quote to keep my girl in top running shape. I seen they also have a on location DynoJet and have set plans to have a future project lined up for some tuning. Thanks again for taking good care of my needs!! V

Jim repaired our 1995 Toyota T100 recently and we were very pleased with the entire experience…read more Finally feel like we have found a great mechanic that is also honest and upfront.

What I like about Hoffman Automotive is their honesty and quality of work. They always gave me the…read moreoption to decide on how I wanted to proceed under the given circumstances. They asked what grade of break pads I wanted and allowed me to look and determine if I wanted new rotors. They were honest and up front from the beginning every step of the way. If it's trust and hard work you're looking for when getting your vehicle fixed in an affordable manner, these are your guys.

Apparently zero stars is not an option or that would be the choice rating. My daughter takes her…read moreYukon in for an oil change couple weeks later (she didn't drive it for a week due to a work trip) and only drives 10-20 a day when not working from home. When walking to her vehicle the morning of 11/3 there's a huge wet mark under it and after starting it, it has warning lights and alarm for low oil. Shit happens and anyone can make a mistake, the problem is, RL says it can't be anything we did because it didn't happen the same day. So after I have it towed the mechanic tells me the oil filter loose and almost fell off in his hand. So if you want your engine to blow and nobody to stand behind their work, this is the place to be. LAST TIME supporting a business treats single moms like this "can't be our fault and we don't do repairs, you'll need to take it elsewhere ". Jack (customers dad)

Have been bringing two of my vehicles here for years as it is in a very convenient location and…read morefast. The past several times I have been there, they have made a point of trying to sell me additional products and or services. I understand their reasons for this and it is fine, yet a minor annoyance. I just want my oil changed and get outta here. On my most recent visit (my last) I had my tires rotated. Within a few minutes the manager (owner?) Came to me and said my brakes were bad and I was going to need new pads. I declined and a few minutes later she came back indicating that my rotors were also bad. I noted that I would take this vehicle with 200k miles to my longtime trusted mechanic for it's annual inspection and to have the brakes checked. Well, as it turned out, my guy indicated the brakes were okay other than a bit of rust on the rotors for lack of use. The staff here has always been friendly and courteous but I'm not a fan of this type of practice. Just use caution before you commit to an expensive repair.

Did a brake job for me. The price was fair and he did a great job. Inspected the car and gave me…read morerecommendations for future service. Highly recommend.

first time dealing with him,I couldn't of asked for better service.even thought he didn't charge…read moreenough for the convenience of coming to me.being a single mom who works crazy hours I loved the convenience of not having to go sit at a shop. I recommended him to anyone I knew who talked about car repairs. however the 2nd time,he misquoted me price &I assumed he did but he said he would be out the next week. I got the parts needed,texted him about 3xs asking when he could come.no reply.bad communication and customer service.if he misquoted me(and I figured he did) i am very easy to get along with alls he had to do was tell me so.knowing I would have to go somewhere else & pay the higher prices. it's breaks & rotors& i have a kid..it's a safety issue & I would of paid whatever he asked... after the 3rd text I sent & no reply.. I had to go somewhere else 40 mins away to get them done asap..and even more than the price he should have quoted me at. This was disappointing as I am a woman who knows nothing about cars & was looking for a long term mechanic.I would of gotten him a lot of business too working at P&G and my coworkers in the same situation as me.. where this would of been very convenient for a lot of ppl: so I went back & told the people I suggested him to.. how bad his communication was nothing like my 1st experience so up to them to use. but I no longer suggest. still never heard back. no "I'm sorry I misquoted" or a reliable company could of matched the price as his fault he misquoted. but regardless I would of paid him what he asked for good communication and convenience.. so sad ! could of had a long time customer here as my car is getting close to 100,000 miles and it's going to my son in a couple months & I definitely want to keep up with services for my kid to be driving. :(

Took my car in to get inspected. Mr. Feltner stated to me verbally that I needed to replace the…read morerear brakes and that the headlights were cloudy and I should pass. I agree with him on that. Leave the shop, the rejection sticker falls off the windshield and almost flies out of the car because the windows were down. Fixed the issues myself. I refinished the headlights and completely replaced the rear brakes. I bring the car in. They drive it around, mumble something to the secretary, gave me a look, and walked away. Now they won't pass it because the ABS light is on (was on for first inspection too). So, they wasted my time and money driving it down there even when I complied with what they told me to do to get it to pass. Mr. Feltner wouldn't even talk to me face to face, he mad his secretary apologize for HIS mistake. Very unprofessional. I would avoid this shop at all costs.

Feltner's is the best deal around you can't beat his honesty and work ethic. Tim is the best, a man…read morewho tells what needs to be done without adding extras on you don't need. People you trust.

Ended up with a flat tire while at lunch at a nearby restaurant. Called Goodyear and they sent…read moresomeone over to put air in my tire to get me to the shop. I stayed with my car and they provided transportation for my lunch party back to work. They were able to patch the tire and it took about an hour just like they said. Despite the fact they had a steady stream of business, they handled my issue in a timely manner and I noticed that they took care of everyone in the same manner. It has been a long time since I have been at a Goodyear, but looks like I will be returning. Thanks to the entire crew.

Prices are ridiculous! I took my vehicle in to be diagnosed and was told in order to fully diagnose…read moreit the had to put a new part on it because the one that was on it was failing. I ended up paying over $500 dollars even after they took the part off and was told it was something different so in other words I was out of $500 plus dollars when I was told it was gonna be just $29 dollars to diagnose it in the first place

I recently brought my 2017 GMC Acadia to Opequon Motors. I had them replace almost everything that…read morenormal wear and tear would require after 9 years of ownership. That's a lot to tackle in one visit, and I want to recognize Greg and the team for making the entire experience outstanding from start to finish. This isn't the first time I've brought one of my cars to Opequon Motors over the years. I have never once had an issue with the service, the labor, or the quality of the work. They consistently do a top notch job, and that kind of track record speaks for itself. It's a great team of mechanics under great management. I would also like to make note of the pricing. Greg gave me a fully itemized quote broken down line by line, so I knew exactly what I was paying for and why. No vague estimates, no surprise charges, just complete transparency. And when I picked the car up, the final bill came in within $50 of what he originally quoted. That kind of accuracy is rare and says a lot about the integrity of how they do business here. The customer service was exceptional. The mechanic discovered a battery issue I had no idea even existed. Through exceptional attention to detail the battery problem was found. I had that battery replaced there last year, so it was covered under warranty and they just replaced it without hesitation. That kind of honesty and integrity is exactly what you hope for but rarely get. I left feeling like I was treated fairly every step of the way. I'll be back without hesitation, and I'd recommend Greg and the entire team at Opequon Motors to anyone.

Craig and his team have serviced our Cadillacs for several years now and we would not trust anyone…read moreelse to do so. The service department is always considerate and helps us out even without an appointment. We depend on Craig and his team. Thank you!