1. BG Auto Care

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Alpharetta, GA

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BG Auto Care

4.0 (5 reviews)
Closed • Closed

Services - BG Auto Care

Auto brake repair

Auto engine repair

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5 months ago

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1 year ago

Clean waiting area and good job on repairs. But slow in service and not flexible. Overall worth to get your vehicle service done.

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2 years ago

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4 years ago

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Extra Mile Tire & Service

Extra Mile Tire & Service

(44 reviews)

As the daughter of a well respected mechanic from a busy northern town, I feel I am uniquely…read morequalified to write a review! As well as obligated! Being new to town we weren't certain where to go for auto maintenance and repairs. We have three cars, one of which is driven by our teenage son (to give you an idea of the wear and tear on that car, it being a 2004 Expedition!). Friends of ours said to take it to Extra Mile. Here we are a few years later and feeling more satisfied than ever! It seems word of mouth travels quickly for negative feedback, however, their service is so extraordinary, I had to write a review. The gentlemen at EM are honest, hard working, reliable and know exactly what your car needs. They often will give recommendations as to what needs maintenance now and what can be stretched for a bit. The amount of volume that you can see there no matter what time of day speaks as to their service (take note, between 11-2 is their busiest time for oil changes. Come in a little earlier or later to avoid the rush!)! Their tire insurance program alone is well worth a visit there! Their prices beat Costco and many other tire shops. My father had incredibly high standards in his shop. Not only treating his customers with respect and honesty but also by being reliable. It is not lightly that I hold EM to my fathers shop. I feel like family there. I trust they don't take advantage because I'm a woman or I send our teenage son there alone to get his oil changed. If Bill or Justin say the fluids should be changed, we change them! I know they would not sell us something unless needed for the well being of our cars. If this sounds oddly personal, that is absolutely by design! That Expedition is carrying my children around everyday! My husband has a long commute to work every day, and we need and love for him to come home safely ever day! I travel for work and need my car to be reliable and safe as well. I like to come home each day and be with my family! It is such a wonderful confident feeling every day we all go our separate ways that my family and I are safe! When it comes to our cars, that responsibility falls into the hands of the men at EM! I couldn't ask for anyone better qualified! Unless of course, I was fortunate enough to have my Dad down here taking care of our cars! Thank you from the bottom of our hearts Extra Mile! Your name is so very fitting! You Always go above and beyond for my family! Thank you!!

HORRIBLE SERVICE!! Do not bring your car here or give them your business. I had gotten my oil…read morechanged here before, which was also slow took about an hour. I went in for an oil change today at 4:30 and they said those take 45 mins, which is incorrect. No one was there, so I thought he was going to be like sure we got you! Absolutely not. Went up the road to Take 5 Oil by human bean on McFarland and was out of there by 5pm and received three services, which is when the other place closes. Simply could have completed the service within 30 mins. The worker seemed like he did not want to be there nor was welcoming whatsoever. DO NOT RECOMMEND!! Jackson the manager is who I talked to. This place needs new management ASAP!!

German Car Repair

German Car Repair

(30 reviews)

Stellar service from A to Z! My Audi Q3 decided to act out at the worst possible time: right before…read moreChristmas. Called GCR as a new client to ask for advice and availability to have "the grinch" (aka my car) inspected and repaired. Chase answered my call and assured me that I would have the Audi inspected before the year end and that would cost under $100. The towing truck dropped off "the grinch" in GCR parking lot right before closing on December 23rd. Sometimes around noon on December 30th I received a very informative text message from Chase saying that the GCR tamed "the grinch" and the car is ready for pick up! Invoice was under $100, as promised and included complimentary service! Not only that I was not being taken advantage of (which most auto repair shops would do trying to upsell not needed services, unfortunately), but I was provided with meaningful insight that can save me a lot of grief in a long run! Ethics and service quality are a rare find nowadays, hence sharing my positive experience with GCR team. Kudos to everyone and special thanks to Chase for sharing not just his above average professional expertise and customer support skills, but also his incredible kindness towards a tired customer rambling in distress. Chase's understanding and patience made a world of difference to me. I'm grateful for your help and I'll confidently be a repeat customer (hopefully just for regular maintenance, rather than emergencies). Respectfully wishing GCR Team a prosperous new year 2025 in harmony and heath! Y'all rock! Cheers!

BEWARE!!! These people are crooks with a smile and a soft spoken voice!!!…read more I took my BMW M760i to them because BMW had my appointment way too many days out and I couldn't wait that long because my coolant leak started getting worse. I called and GCR had me scheduled the next day to drop it off in the morning at 10am. Right before closing they called me to inform me of what they found and I couldn't believe it so I drove up there immediately in my other car to get this paperwork in hand. Mind you, I just bought this car in August 2025 and had it thoroughly inspected before purchase by another company and all was immaculate, literally had to get new tires and we all know dealers will do a lot before sale of a vehicle so he went half on them with me and I was fine with that. It is now January 8, 2026 and German Car Repair(GCR) is telling me and I quote "You have 2 cracked radiators and multiple leaks, 3 of them". They even supplied pictures with diagrams and markings showing the leak spots. The cost to fix this (according to these GCR crooks) would be $5025.06 to "REMOVE AND REPLACE MAIN COOLANT SYSTEM RADIATOR AND HOSES"(literally copied and pasted from their invoice and it lists all kinds of things) This is right before closing so I step out to see if my mechanic Shawn( BMW certified guy that's been working on my other bmw for years at his shop in kennesaw) can clarify some things for me. Since my car was still drive able and not running hot or anything I simply paid them for their diagnosis fee and left my vehicle in their parking lot in which another employee kindly backed it in a spot for me until later when I can pick it up or get it towed if I decide. I picked up my car that night and scheduled a tow (I live in Alpharetta and my mechanic is in kennesaw so I didn't wanna drive) for the next day to my mechanic. This was on a Friday so I knew he wouldn't get to me until Monday because he doesn't do weekends. Shawn told me I DO NOT HAVE A CRACKED RADIATOR!! The main hose that runs on top of it was leaking real bad so if you just looked at it you would think it was leaking but that's why you do a pressure test to make sure. A PRESSURE TEST GCR WAS PAID TO DO!!! I was so relieved but then became pissed because these folks really just tried to rob me with a soft tone and a freaking smile!!! Shawn does my repairs, the old faulty hoses and control arms because they were worn out bad and my total less my extended warranty of $750, $1466.74 and that was because it cost me $245 to tow it to him( I got charged an extra $100 by the tow company because I was sleep when they first came out and I like them and it's just business). That price is significantly lower than GCR price of $5025 just to fix the coolant leak!!!! They wanted more than I paid to fix both issues to just fix the control arm bushings!!! After picking my beautiful M760 I from the mechanic and driving that long drive home, I decided to call GCR to ask them why would they try to rob me like this because I thought you guys were a reputable company? This guy had the nerve to tell me they never said I had 2 cracked radiators. They only suggested that I replace them probably due to age or something the technician saw but he can't be certain unless he speaks with the technician. What a F&$&@ng joke!! I stated that clearly a pressure test was not done because why would I need to replace 2 radiators( main radiator and low pressure radiator) if they're not leaking? Again he states he doesn't know but he knows that is what's required to fix my issue. The diag fee is only $88 so it's not gonna break the bank at all. I suggested that in good faith they should at least refund that and he stated that they checked 3 different areas and the fee would stand. Mind you I really don't care about the fee and just wanted to hear his response. I say "if you didn't do a pressure test which is what is required for any kind of leak then the job was not done properly and I should be refunded". He stood firm and offered to check my car again for "free" and of course I immediately decline!! Why would I want you scam artists touching my car again so you can actually break something worth 5 grand this time? No I will hard pass. I know this was long but BEWARE OF THE TYPE OF PEOPLE AND ALWAYS GET A SECOND OPINION! Mechanics are shady people so it's imperative you find one you can trust!!!

BG Auto Care - autorepair - Updated October 2026

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