Great experience. Conner was attentive, knowledgeable, and did not push anything not needed. I'll…read morebe going for lesson and another evaluation. The cavities are top notch and the selection is even better. Could not be happier. Only took 10 min from downtown NYC as well.

The woman who answered the phone was the most unprofessional customer service person I've…read moreencountered at a golf store. Asks me why I'm calling and in the middle of my next sentence just cuts me off mid-explanation and puts me on hold, not to return. Won't be going here I guess and was about to give them a lot of business.

Mohammed and everyone at the store are amazing! Got fitted by Tyler and Frank and got all my gear…read morefrom everyone else! It's been amazing! Great selection of clothes, shoes, hats, gear, balls, and clubs!

We've shopped at Paragon for decades and always had good to great experiences there. The staff is…read morewell-informed, has integrity and the merchandise is of excellent quality. Tonight l had another great experience at Paragon thanks to the sensitivity and good nature of Mike R in the upstairs shoe and boot department. As a rule, my 88-year old husband doesn't like to buy himself new clothes. But after what feels like weeks in this polar vortex, with him stubbornly trudging and slipping through the snow in old rubber rain boots and a cane, l stopped hinting and put my foot down: we were going to buy him some warm, waterproof boots with cleats. Knowing that he might only put up with one outing, I decided to scout Paragon on my own, first. Mike R. advised me he had only one style of boot that fit what l was looking for and not many sizes left. When he came back with a size in the ballpark, l asked if he could hold it for me. Mike was blunt: he couldn't do any 24-hour holds with the stock so low, but he could hold it for two hours. I thanked him, explaining that if l bought these and presented them to my husband as a done deal he would never even try them on. But we'd be back, within the hour. When we arrived on the floor, Mike picked right up on the dynamic: this was not a customer for a hard sell. And so Mike was the soul of discretion. He kept a low profile, talking quietly and only to me and showed up just often enough to be helpful. He was patient, kind and l got the feeling he was enjoying the challenge of selling without ever even connecting with the guy trying on the boots. And Mike's strategy worked! We made the transition from my husband's original reaction to the only boots in his size ("l hate them!") to walking out with four pairs of socks and that same pair of warm, waterproof boots with cleats. I am deeply grateful to and frankly in awe of Mike R, Paragon boots department. Thank you!

This month I stopped by to inquire about the latest racing shoes with running sales associates at…read moreParagon Sports. Douglas was very helpful in showing me the selection and discussing the shoes specs, including Adidas and Asics. However, at several points our conversation was rudely interrupted by Mike R who appears to be his supervisor, raising his voice (his voice carries) and ordering Douglas around while we were discussing my training plan. I think these interruptions were inappropriate while Douglas was providing his advice. In the end, I did not buy shoes because I was annoyed.

This is the best of the 5iron locations I have tried. Plenty of space, accurate simulators, and the…read morestaff are friendly, attentive, and know the menus/deals.

Fun place for a corp event. Clean and the games were fun. The food was ok not the best. Service was…read morepretty good though.

TL;DR: Go to New York Golf Center instead - Club Champion Manhattan would rather fit you with the…read moremost expensive set than the set that best fits your game. My first Club Champion experience was in Palm Springs - I got fitted for new irons, which I love. Great experience there. In September of this year, and mostly because I had such a good experience with my iron fitting in Palm Springs, I came in to the Manhattan location (where I live) to get fitted for long game (driver / 3w / 5w). I came after work, so we only had about an hour - I asked if that was enough time to fit everything, and was assured it was (even though online if I remember correctly a long game fitting is supposed to take 2-3 hours). My fitting was rushed, and it felt like as soon as I made one good swing or said that anything felt good, my fitter was eager to get me into that club vs. checking all possible options. I ended up spending over $2,000 on a driver, 2w, and hybrid. My equipment was also not built correctly - the 2w clearly had something wrong with it from the first time I played with it and I needed to take it back into the store to get it fixed. While I was waiting to talk to my fitter to see what was wrong with it, another customer walked in behind me and showed me his club, which Matt also built, that had the face falling off of it. The results (including after the 2w was fixed) were inconsistent at best. I know I'm not a pro and equipment isn't going to magically get me to hit 100% of fairways - but I am a 4 handicap, so I have a relatively consistent swing, and I was consistently hitting the ball worse with all three new clubs than I was with my old clubs. I submitted a complaint directly to club champion, and they had me come back in to get re-fit with Jake Small, the "master fitter", who was great - he was able to take my on-course feedback, test a couple theories for why I was having so much trouble, and made a couple fixes to the settings of my clubs. I have only positive things to say about Jake - I've even recommended him to friends of mine (who have used him and also spent gobs of money). Even after Jake adjusted my clubs, I still wasn't achieving the on-course success I was hoping for. I chalked this up to user error and kept playing, until my driver snapped in half on a swing. The $450 shaft that Club Champion fit me into just split into two. I reached out to Jake to see if there was anything they could do given the 1 year warranty had run out - he basically said anything would have to go through the shaft manufacturer and the best I was likely to get was 15-20% off on a replacement. I went to get re-fitted at New York Golf Center, and the fitter there confirmed my suspicion - I was fit completely incorrectly. Not only were different heads better for me (I went with a Ping LST), but I performed better with one of the stock Ping shafts than with a similar shaft to what Club Champion fit me with. I feel strongly that my original fitting was done hastily, with little to no concern for actual on-course results and only with an eye towards getting the most amount of money out of me as possible. I won't be returning for future needs.

Jake Small fitted me with a new putter first - an eye opening experience. With my first use of my…read morenew putter I dropped 10 strokes from my previously "normal" score and have stayed at 7-10 strokes lower ever since. Two of my playing pals have now run out and purchased my putter. I tried to tell them that was a mistake - it's not the club, it's the club matched to the player by a master fitter that is needed. He then fitted me with a new driver. An interesting, lengthy, iterative process. Jake has all the numbers on the screen in front of him and they speak to him immediately. Next up I am bringing in my entire bag, to see what he suggests. Jake is focused, smart, upbeat and crazily knowledgeable. He has also remained available for follow up suggestions and to answer my questions promptly by email or texts. He will help you drop strokes - potentially lots of them.

Hands down this is a reputable and professional business. I needed an URGENT screen printing job…read moredone with a 2 business day turn around time and Anthony accepted my order! I ended up not being able to complete the project with him since there was a shipping delay with an item on my end that needed the screen printing done. Anthony was understanding and canceled my order request. BUT I hope to work with him in the future!! Thank you again!

I have done multiple print jobs with Anthony and his company. They do a terrific job and are…read morewell-priced and dependable. They are a great local resource for screenprinting!

Met with Tumie Motale today @ the EAST 40th, NYC location. Lesson/evaluation was exactly as…read moreadvertised only better. All the suggested instruction and changes in my setup, swing, etc were spot on. I recommend Tumie highly.

I LOVE the privacy; Sean Hand is amazing! Explain and work with you and show you how to correct…read morewhat you need to fix with your swing. The staff is so friendly and nice. It's not intimidating. They TURUELY want to help and Improve your game! They work with you and taylor to your needs and really care! It's not about the money, it's about making your game better! I am not a technical person, but I am learning by his simplifying, explaining, and showing me the right way! He really wants to improve my game! Everyone thee is sooooo nice and welcoming!

This was our first time golfing at Chelsea Piers and it was easy to reserve a bay. Using their…read moreonline system, we were able to compare prices per day and hour (hint more afforable on the weekday and mornings). We took a car share service to avoid the parking costs, and the front staff made it easy to grab our clubs to play. The automatic golf balls keep the rythm of play going. The added views make for an even better experience. My husband and son didn't mind the humidity. They played for 55 mins and are ready for another round!

I have been enjoying the lessons from Chris at Chelsea Piers Golf Club for the last couple of…read moremonths. Really great coach, very patient and helpful making subtle adjustments to move beyond being a beginner player. I've used the indoor golf nets, driving range and the putting green. The facility is well equipped to handle a large number of golfers and has a lot of different coaching options in the academy. Only complaint is that it is very expensive.

Fun time using the golf simulators. Brought the family there for a break from the NYC hustle. They…read morehave a bar and lots of TVs to watch sports.

Overcharged by $100, which I had to catch for a refund…read more The rest of the staff is great, but in my encounter with the general manager, he proceeded to scream at me for not clarifying if I wanted to not renew or cancel my membership immediately, when I told him I was moving out of the city.

I placed an order and noticed I was charged for shipping to home when I didn't select that option…read more I emailed them immediately and they responded in a very timely manner with the corrected shipping price. Excellent customer service!

The employees are completely incompotent. I walked in early December looking for a specific…read moresweatshirt they have sold in the past for a chirstmas gift. Upon inquiring with one of the employees he said for me to come back in a week and he'll have it printed. I went back a week later and had the same conversation with the same guy as if it were the first time. He assured me this time it will be ready in a week and to come back. So I come back in a week only to find it was never made and he vaguley remembers the conversation. I have no idea how this business keeps the doors open. I've never seen anything like it.