The woman who answered the phone was the most unprofessional customer service person I've…read moreencountered at a golf store. Asks me why I'm calling and in the middle of my next sentence just cuts me off mid-explanation and puts me on hold, not to return. Won't be going here I guess and was about to give them a lot of business.

Very recently fitted for a new set of irons here. Phenomenal service from start to finish. Special…read moreshout out to Tyler who was my fitter on the day. He really took the time to talk to me about my game (which is trash) and then steered me towards a set that ticked the necessary boxes. Follow up after the fitting was exceptional. Great selection in store and a warm welcome each time I visited. I will definitely be back when I'm ready to swap my driver!! Thanks for a very high quality customer experience.

Tom and Natasha are legends, what a conversation I had with them and how helpful they are. When I…read morevisit again, I will come back just because they work there

I commend the work of Kristal Pagan. Super helpful and competent! We needed to return a few items,…read moreand Kristal was very attentive.

Fun place for a corp event. Clean and the games were fun. The food was ok not the best. Service was…read morepretty good though.

Decided to stop by and check out their Happy Hour and to see whats going on…read more This is a nice spot if you are a sports fan and even if you are not into sports. Five Iron Golf is located on the 3rd Floor and it is a really nice layout. We ventured to the back bar area and ordered the bottomless wings and a few cocktails. We observed people playing golf simulator and various other activities. There were numerous large screen televisions showing various sporting events. The food and drinks were actually pretty good and I wasn't surprise. The menu had a great variety especially for a sports venue, more than your typical burgers and fries. Five Iron Golf offer a lot of services for groups or individuals. It was a nice evening and everyone was extremely friendly. Definitely not your typical loud bar scene, but a nice relaxing atmosphere with a great mixture of people having a good time.

TL;DR: Go to New York Golf Center instead - Club Champion Manhattan would rather fit you with the…read moremost expensive set than the set that best fits your game. My first Club Champion experience was in Palm Springs - I got fitted for new irons, which I love. Great experience there. In September of this year, and mostly because I had such a good experience with my iron fitting in Palm Springs, I came in to the Manhattan location (where I live) to get fitted for long game (driver / 3w / 5w). I came after work, so we only had about an hour - I asked if that was enough time to fit everything, and was assured it was (even though online if I remember correctly a long game fitting is supposed to take 2-3 hours). My fitting was rushed, and it felt like as soon as I made one good swing or said that anything felt good, my fitter was eager to get me into that club vs. checking all possible options. I ended up spending over $2,000 on a driver, 2w, and hybrid. My equipment was also not built correctly - the 2w clearly had something wrong with it from the first time I played with it and I needed to take it back into the store to get it fixed. While I was waiting to talk to my fitter to see what was wrong with it, another customer walked in behind me and showed me his club, which Matt also built, that had the face falling off of it. The results (including after the 2w was fixed) were inconsistent at best. I know I'm not a pro and equipment isn't going to magically get me to hit 100% of fairways - but I am a 4 handicap, so I have a relatively consistent swing, and I was consistently hitting the ball worse with all three new clubs than I was with my old clubs. I submitted a complaint directly to club champion, and they had me come back in to get re-fit with Jake Small, the "master fitter", who was great - he was able to take my on-course feedback, test a couple theories for why I was having so much trouble, and made a couple fixes to the settings of my clubs. I have only positive things to say about Jake - I've even recommended him to friends of mine (who have used him and also spent gobs of money). Even after Jake adjusted my clubs, I still wasn't achieving the on-course success I was hoping for. I chalked this up to user error and kept playing, until my driver snapped in half on a swing. The $450 shaft that Club Champion fit me into just split into two. I reached out to Jake to see if there was anything they could do given the 1 year warranty had run out - he basically said anything would have to go through the shaft manufacturer and the best I was likely to get was 15-20% off on a replacement. I went to get re-fitted at New York Golf Center, and the fitter there confirmed my suspicion - I was fit completely incorrectly. Not only were different heads better for me (I went with a Ping LST), but I performed better with one of the stock Ping shafts than with a similar shaft to what Club Champion fit me with. I feel strongly that my original fitting was done hastily, with little to no concern for actual on-course results and only with an eye towards getting the most amount of money out of me as possible. I won't be returning for future needs.

Came in for an iron fitting recently and wow...I hope the manager sees this because I did NOT feel…read morewelcomed as a customer. First of all, some context: I've been to Club Champion once before for a driver/wood fitting and the experience was pretty good (let's say 4/5 stars) - I got my recommended specs and left without purchase, just the fitting. I was looking to repeat this experience, just with my irons. When I entered the place was not busy, lots of guys standing around watching college football. I set my bag at the hitting bay and began speaking with Marc about what I'd like to get out of the fitting. I responded saying I'd like to get a feel for specs and models that would fit me best, but did not have intentions to purchase today and would save up for a future purchase. This did not settle well with Marc and when tension flared. "I don't really know why you're here then and if you're just going to jerk me off without buying then I just don't know why we're doing this (fitting)".....I was shocked to hear this and felt attacked as a customer. Very disrespectful and I confronted Marc on how rude this was. No shouting, no name calling, but a senior member came over to address the conversation and rather than mediate resolution he amplified the same positions as Marc, telling me he's not sure why I'm here and wants to make sure Marc's time is being used "efficiently." At that point I was about to pack up and walk out. WTF? Guys, read your website - step 6 of "What to Expect from a Club Fitting" clearly says "You are under no obligation to purchase." Go look for yourself: https://clubchampion.com/golf-club-fitting-process I'm adding +1 star here because I was able to stay and hit in the bay with a few clubs and cancelled the fitting. Go elsewhere if you want to be treated with respect and decency.

Hands down this is a reputable and professional business. I needed an URGENT screen printing job…read moredone with a 2 business day turn around time and Anthony accepted my order! I ended up not being able to complete the project with him since there was a shipping delay with an item on my end that needed the screen printing done. Anthony was understanding and canceled my order request. BUT I hope to work with him in the future!! Thank you again!

I have done multiple print jobs with Anthony and his company. They do a terrific job and are…read morewell-priced and dependable. They are a great local resource for screenprinting!

Met with Tumie Motale today @ the EAST 40th, NYC location. Lesson/evaluation was exactly as…read moreadvertised only better. All the suggested instruction and changes in my setup, swing, etc were spot on. I recommend Tumie highly.

I LOVE the privacy; Sean Hand is amazing! Explain and work with you and show you how to correct…read morewhat you need to fix with your swing. The staff is so friendly and nice. It's not intimidating. They TURUELY want to help and Improve your game! They work with you and taylor to your needs and really care! It's not about the money, it's about making your game better! I am not a technical person, but I am learning by his simplifying, explaining, and showing me the right way! He really wants to improve my game! Everyone thee is sooooo nice and welcoming!

I've been to several driving ranges around the city, but Chelsea Piers continues to be my favorite…read moreby far. From the moment you book your bay online to the second you step into your hitting station, everything is smooth and well organized. I really appreciate how easy it is to reserve a spot, especially on weekday mornings when prices are more affordable and the space feels calm and relaxed. The views of the Hudson River make it a unique experience. There's something very satisfying about practicing your swing while watching boats go by in the background. The automated ball system keeps things flowing without interruption, and every detail feels designed to enhance your game without distractions. What really makes the difference, though, is the atmosphere. Whether I go solo to clear my mind or bring friends along for a more social outing, I always end up having a great time. The food and drinks are surprisingly good, and having them delivered right to your bay is such a convenient touch. I also love that the booths have heating, which makes this a great place to visit any time of year. Overall, this is one of those spots I keep coming back to. If you're looking for a place to unwind, improve your swing, or simply enjoy the views, I can't recommend Chelsea Piers Golf Club enough.

Overpriced, terrible customer service with a wonderful view, saw some folks turned away with bays…read moreopen and they were told to commit to a waitlist, no guarantee and no drivers allowed which is unfortunate. Place would thrive under new management. There was an incident where a senior ranking African American male berated two younger African American women for not doing their jobs in front of the customers. They just laughed at him. This place is a one and done experience or something executives of companies pay top dollar to have a company event at. This place is not for actual golfers. Not coming back unless there is a complete change in management and business model. Worse than top golf by a long shot. Staff: -2/5 Stars View: 3/5 stars Food: 3/5 Stars Reservation System: 1/5 Stars Price: 0/5 Stars

Fun time using the golf simulators. Brought the family there for a break from the NYC hustle. They…read morehave a bar and lots of TVs to watch sports.

Overcharged by $100, which I had to catch for a refund…read more The rest of the staff is great, but in my encounter with the general manager, he proceeded to scream at me for not clarifying if I wanted to not renew or cancel my membership immediately, when I told him I was moving out of the city.