Really great spa - easy to get to, can book online, flexible and friendly service. Had a great hot…read morestone massage. Would encourage anyone to visit here for some R&R in the city.

My girlfriend was visiting from out of town last week and we decided to go to the Wellness Spa…read morewhere we had been two years ago. Since we had such a nice experience the first time, we expected the same wonderful service and experience the second time and they did not disappoint. Ashley and Raylene (sp?) were professional and kind, and gave us both a wonderful relaxing massage and foot detox. My friend and I were side by side in a very serene and soothing treatment room. This will absolutely be our go-to spa for any future treatments. Highly recommend!

Aurora is amazing!! I needed my shoulders worked on and she did a great job getting my muscles…read morerelaxed and I feel so much better. If you need a strong but relaxing massage, go see Aurora.

The best stylist you can get in Kelowna. Best for styling to suit your face. Love my colouring too…read more I trust Janinne and her sense of style. Also they have the best selection of jewellery and hair accessories scarves. love love the stuff they bring in!!!

I had a blow out and it was fabulous and lasted a few days! Even on the boat and in the lake!…read more My stylist was friendly and respectful of my time. I am going back!!!

Had a 90 minute facial with an upper body massage and it was amazing. Emma did a fantastic job! It…read morewas relaxing and an all around great experience.

I had an amazing spa day thanks to the services provided by Emma. Emma was professional,…read morerespectful and a pleasure to chat with. I definitely will be back ~ thank you Emma for a wonderful day! Patricia

I would rate Century Feet 3 out of 5 for the service, but much lower for customer relations when a…read moreproblem arises. On July 9, I purchased two gift certificates totalling $178 for a lymphatic drainage massage. The recipient later lost them. I returned with the original receipt and offered to pay any reasonable replacement fee. The receptionist remembered both me and the transaction, yet I was told the certificates could not be replaced because Century Feet has no system for tracking them. I understand their policy that lost or stolen certificates are not replaced. My issue is how the situation was handled. When I questioned why there was no tracking system or alternative solution, the conversation became aggressive and sarcastic enough that I chose to leave rather than let it escalate. A business is more than the service it provides when everything goes smoothly. Customer service matters most when something goes wrong. Even if the answer ultimately had to be no, I expected professionalism, some effort to help, and a willingness to consider a better system for the future.

If you haven't had a reflexology massage before than it's time to start lol…read more We are visiting from Richmond which has a huge selection of these types of massage spas but in Kelowna there really aren't a lot of options. The good news is this option at Century is amazing. Sit back relax and get the benefits of a massage that hits your pressure points with just the right amount of "pain". Don't worry if it's too soft or too hard they can make adjustments on the fly. I highly recommend Eric and Grace. They were both amazing. Will come again when I'm back in town

DO NOT BOOK FACIAL HERE - BURNED FACE. TERRIBLE CUSTOMER SERVICE RESPONSE…read more I went to Bella on January 16, 2024 at 3:15pm for a facial. I took a picture before so I could compare to the after (which time stamped). During the facial, she held the LED light on one spot on my forehead for too long and it caused a burn. When I winced she took it off and I believe cooled it down in water, my eyes were closed so it may have been something different. Immediately after the facial, I took another picture ( time stamped) and had discomfort to the area. I thought it might resolve overnight, however it was still present the next day and I took another picture. I understand that many small businesses are struggling and I reached out to the team directly with the pictures and what happened. I requested an apology and a refund. Despite this, they did not believe me and wanted me to come in person. I live in a surrounding community and was unable too. They asked to meet over Skype and I was unable to at that time and provided an alternative time. They then told me they did not see it in person the day after it happened and would not refund me. They stated I needed a lawyers letter and they would process it through their insurance and see. It is very unreasonable for me to pay $500 for a lawyers letter to get a $120 refund. I understand that complications happen and I tried to deal with Bella Spa directly for an apology and a refund and they should extremely unprofessional behaviour. Save your face, go to one of the many beautiful spas in the Okanagan!

Love getting my eye lash extensions here!! Nice and clean everyone is super friendly.read more

Navneet is exceptional! Impressively thorough with hair removal, and a very enjoyable…read moreconversationalist. I really appreciated her genuine curiosity and overall energy. Additionally, her fastidious nature really helped with planning and booking my next appointment. I would happily recommend her to anyone!! :) Nav, thank you for helping make my day better! -Rebecca

Excellent customer service at Waxcetera in Kelowna, such a great location, and very professional…read morestaff. I was treated with care, and my esthetician, JORDAN, was terrific; she was friendly, gentle, and prompt. I highly recommend this salon!

I have been going to Crystal nails for almost 10 years! I love the honesty and hard work that all…read morethe ladies give you. They pay attention to detail and your nails looks fabulous every time! Their prices are fair and the staff is friendly

Kim was amazing! Showed her the photo of what I wanted and it turned out identical. Didn't rush,…read morewas very precise and made sure there were no mistakes. Beyond pleased with the outcome and will be going back to her:)