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Beyond Words

3.0 (1 review)

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18 years ago

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Flower No 5

Flower No 5

(73 reviews)

$$

Audubon Park

Great flowers and customer service! Highly recomendable. Will Come back for more flowers in the…read morefuture!

Proceed with CAUTION for wedding florals. After what seemed…read morelike a great in person meeting with Kathy, everything went downhill. I ignored numerous red flags because we had a friend who used this shop for their wedding and had a good experience, however ours was far from good. To make a long horrific story short, the red flags included: WEEKS of delay in receving the intial proposal that was met with numerous excuses and reassurance everything was booked for our wedding (spolier: it never was), at one point the excuse was ownership changed so Kathy took her notes home, She called to verify some of our floral info which was pretty straightforward, She ignored the email of inspo pics, Kathy moved communication from the store's email to her personal email, the order was not a formal contract and never signed by either party even when I requested a signed copy (my lesson - should have pulled the plug here), a Square payment link that had a different business name attached, horrible spotty communication throughout all of this - I would have to email, call the store, and text Kathy numerous times for a response, once payment was made there was radio silence. Our wedding was 12 days away and we had not received any confirmation of our florals being ordered/prepared, my cooridnator was not able to get a response at all. Finally my MIL called the store and pressed for an answer (after they hung up on her and she called back) and they informed us the store had NO RECORD of my wedding, of our order, OR THE PAYMENT. The casually said maybe Kathy was doing the order on her own (not through the shop) which was never communicated to us and would not be allowed by our venue. We then sent an email requesting full refund given the order was never placed, no contract, etc and like MAGIC after 2 weeks of no answer - Kathy texted within 15 minutes. After some back and forth we were able to get a refund, which was the ONLY good part of this horrible experience that almost left us with no flowers for our wedding.

City Oasis

City Oasis

(51 reviews)

$$$

Mills50, Park Lake / Lake Highland

Hidden Gem! I absolutely love this place! So tranquil so peaceful! Truly an unexpected but…read moredelightful experience. I had driven right by this place numerous times. I always admired the beautiful plants from the road so had a little extra time so decided I would stop in. At first parking was a little tricky to figure out, but a friend employee came out and kindly directed me to where I could park. From the outside, you would not expect the shop to be as large as it is but there's both an indoor and outdoor space. All the plants and flowers are maintained beautifully. There's a good variety of everything. The aroma that the plants and flowers were giving off was very fragrant. The staff were very friendly, helpful, and knowledgeable. My mom did buy a few plants. The price point was ok, a little higher than competitors but if you are in the area and are looking for well maintained plants and flowers in a tranquil environment then this is definitely the place for you!

Every few months, I stop by and visit City Oasis to check out the inventory, see the seasonal…read moreofferings. There's always a wide, unique selection of plants and beautiful items to look at. The staff are friendly and kind. There's a guy (likely the owner) who has given me deals and discounts on certain things. At times, plants can be a bit overpriced, but it hasn't stopped me from viewing these plants from time to time and making purchases. I think this is a great shop!

Willow and Birch Florist & Gift shop - Gorgeous rose arrangement

Willow and Birch Florist & Gift shop

(17 reviews)

Orlando International Airport

Loved everything about this shop! Wasn't sure what to expect and I am glad as to my surprise. This…read moreis a great blend of boutique, home decor, candles, gifts, and flower shop! Today, I met Monica and she was so personable and friendly. Quickly shared with me as to special offers and took note of what I was interested in, and made nice suggestions. One note, great assortment of clothing by stylist "Cheap Chic Life", and they allow you to try things on. Monica spoke of collaborations and upcoming events, so I am looking forward to more!

I ordered a beautiful bouquet for a co-worker and set the wrong delivery date. I wasn't able to…read moreupdate it online so I called the store. The number listed on their website was disconnected. Luckily I found the right number on Google. When I called they told me to update the order online and when I told them it wasn't giving me that option they seemed annoyed. Either way, they said they updated it and it would be delivered on the correct date. That night I got an email saying the order had been delivered, two days early, and then a second email saying to ignore that email. On the day it was to be delivered, around 5:15pm EST - just 45 minutes before they close - I called my friends Husband to see if it had been delivered. He said no, not yet. I called the store to check on the order and again got the same annoyed attitude. I listened to two women arguing back and forth about the date of the delivery for my order - it sounded like they never updated it. When someone came back on they said "It'll be going out soon". I am not sure exactly what time it was delivered, but I know that what I ordered an the photo my friend sent me were two completely different bouquets. What was delivered looks like it was thrown together in a matter of 15 minutes. There were big orange Daisies (daisies were not in the photo and what I ordered was all very light colored pink or white flowers),there were NO orchids and they also added carnations and a TON of baby's breath and other "filler" greeneries. My friend and I both despise baby's breath. It looked extremely cheap and the bouquet I ordered was even upgraded to "deluxe" size and cost me $65. What was delivered was at best worth $30. I am highly disappointed as I make it a point to use local flower shops instead of online vendors like 1-800-Flowers. This was a big loss on my part and I will not use Willow & Birch again.

Gift Me Flowers - Inspo pic

Gift Me Flowers

(7 reviews)

$$

I highly recommend this shop! Such a beautiful bouquet I'm very satisfied. I will definitely be…read morebuying again

This flower shop put me through hell for a simple flower bouquet, 3 balloons and a teddy bear first…read moreand for more most I asked if they can make a special arrangement even sent the image I wanted so they understood the lady told yes I can do that exactly I said ok perfect I want it exactly like the photo and I made it clear I need it just like the pic she again stated she'll do it exactly like the picture and then decides to give me exactly what I DIDNT WANT and with rotting flowers, there's no way I paid so much money for this pile of shit and on top of that I paid extra for delivery and to deliver it before 12 for my wife and she got this bull shit at 6:30 in the afternoon and that's on calling and calling she was ignoring my calls until finally answered and if I didn't call I don't think my wife would've received it waste of my money and time and when I decided to share my concerns with the owner she was very unprofessional with her filthy mouth and stated it was my fault I then proceeded to state that this waste a waste of money and when I paid extra you decided to late delivery after 6 hours after the delivery time and didn't receive the balloons or teddy bear and on top of that the teddy bear was dirty but didn't receive until 7:30 at night separately don't waste your time here I used love buying arrangements here constantly but now they're trash!!!!! If I could give a zero star review I would've

Beyond Words - flowers - Updated May 2026

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