Now this is my favorite animal hospital. The doctor and nurses were extremely supportive and kind…read more I could truly feel how much they love and care for animals!! I've been to other hospitals before where I sometimes felt overwhelmed by too many tests and recommendations, so I was worried at first. However, this hospital was completely different. They never pushed unnecessary treatments or exams, and they took the time to clearly explain why each treatment or recommendation was needed in a way that was easy for me to understand as a pet owner. That made me feel very comfortable and confident trusting them with my pet. Another surprising thing was how professional and detail-oriented the receptionists were. They carefully checked all the documents I needed multiple times to make sure everything was correct. Everyone here was honest, trustworthy, and genuinely caring!!!

Brought my dog here for Panoquell shots and had a great experience. Everybody was nice and took…read moretime to explain everything with a smile. Special shoutout to Dr. Ramirez, Lali and Ashley. They were all so kind and gentle to Henry. Would recommend this place and will go back if we need something again. Thank you to everyone! - Kevin and Henry VIII

I swear this place truly is the best vet in LA, I'm writing this as I'm still here. They're seeing…read moremy dog, Zoey, a Great Dane. They're just nice staff and vet all around and make you feel comfortable! My dog hates the vet (IYKYK) and here she's cool and doesn't get wild on me!

Avoid Dr. Cano; unprofessional doctor And crystal; medicore…read more-front desk clerk We've been bringing our pets to LAVC Boyle Heights for 6-7 years, but the decline in service has become increasingly hard to ignore. We kept coming back for the convenient location--until today. I arrived 15 minutes early for my dog's 2:30 PM appointment. At check-in, the front desk (Crystal) asked me to prepay, which was new to me. When I asked what services were included, she said only vaccines. I had previously requested microchipping a week ago, but that wasn't noted. She mentioned a 3 PM cancellation slot, but I told her to hold off since I couldn't stay much longer. After waiting over an hour, I asked a different tech about the delay. Then Crystal blurted she had moved my appointment to 3 PM to include all services--something she NEVER communicated; which I pointed out to her, I asked to speak with a supervisor and continued waiting. We were finally taken to a room, and 15 minutes later (total of 1hr 15min LATER) , the doctor entered and accused *ME* of being disrespectful to her staff--which is completely FALSE. I believe the front staff member BLATANTLY LIED to cover her own condescending and unprofessional behavior. I was upfront with the doctor and encouraged her to review the cameras. As a business owner myself, I know you never put a customer on the defensive--especially when your feelings are hurt because someone called out poor service. That's a training issue, not mine. This experience was not only upsetting but also makes me question how much the doctors enable their staff's mediocrity. The lack of communication, professionalism, and customer service is evident from the moment you walk in. I stand by my word: !!! review the cameras!!! I was never disrespectful--not once.

Compassionate, Caring, Understanding, Patient, explanation of procedure…read more Dr. Kevin is a calming, reassuring presence. His compassion for these animals and their grieving owners is genuine. I appreciated his reassurance that it was the correct decision and at the right time when he saw the gravity of the condition; I had no doubts, but it was still a comfort to know his thoughts. Dr. Kevin came once before for another pet with an unexpected situation. He allowed us plenty of emotional, physical space with our pet. He was serene and respectful while being here, it felt natural as though he belonged, a part of the family as though he'd known our babies forever. highly recommend!

When my elderly dog began to decline a little over a month ago, I started doing some research on…read morein-home euthanasia because I didn't want my Buddy to be scared or in pain. I am so glad I found Dr. Kevin and kept his number on deck. When Buddy took a sharp turn for the worse today, I called Dr. Kevin and he was beyond amazing. Along with being able to fit us in within a short amount of time, he was compassionate, understanding, and had a wonderful bedside manner. He explained everything step by step, and even comforted us that we were making the right decision for my guy. Even though this was one of the hardest days of my life, he made it a lot easier. Cannot recommend him enough. Thank you, Dr. Kevin.

I only started going to this location only because another Modern Animal near me had questionable…read morecustomer service every time when checking in. I love that there's plenty of parking at the building where this location is at and the first hour is free with validation. I've never had issues when checking in, nor with any of the doctors or vet techs. Most recently was my second visit. I came by a little early and checked in. About 5 minutes after, a gentleman walked to the front door and was asking for help. He had a really sick dog and the tech and/or doctor were quick to come out and take control. Damn, just the whole scene was emotional. My wait time ended up being a little longer, which I completely understand there was an emergency going on. The techs were on it and made sure I was OK by checking in with me every so often. I'm not sure what had happened with that dog, but one of the techs eventually came out and started sanitizing the floors and the seat where the owner was waiting at. I'm happy they took extra precaution and making sure other animals don't get in contact with what the dog had. The poor baby came in and left a trail of drool, which was what was cleaned up. I eventually met with Dr. Harrington. She has a kind soul and was very gentle with my girl. I would come back to this location over and over again if time permits.

DTLA Modern Animal is everything a vet visit should be! Dr. Nina Han was fantastic, and Sabrina and…read morethe rest of the staff were warm and welcoming from the moment we walked in. My little one can be a bit spicy but Sabrina and the team immediately put us both at ease! The energy was on POINT. Pricing was laid out clearly with no surprises, everything was explained thoroughly, and the app makes managing your pet's care genuinely easy. Dr. Han truly LISTENED to my concerns and helped me with a path forward for my girl. Highly recommend this team!

I have been bringing my cats here for years. The folks that work here reasonable, compassionate,…read moreknowledgeable, and patient. Would give more stars if I could! DTLA Vets is by far the best veterinary practice I have been to in LA. The prices are fair (compared to other urgent care vets) and they don't try to scare/shame you into expensive and unnecessary procedures like almost every other vet I have been to in this city.

We had to move abroad with our anxious chihuahua mix Sammy, and Dr. Castañeda gave us such a…read morehelpful protocol for helping our doggie make it through the flight with minimal discomfort. I really appreciated their approach, and I wish we could still bring Sammy there for her annual checkups.

Dr. Lucia Kwon is gone! She was such a skilled and personable Dr…read more This time I arrived to a FILTHY exam room. My cat was sitting in a pile of fur that was not his own Then this new Dr. (apparently only there for a month) who was 1/2 hour late and had the bedside manner of a stone. Barely looked me in the eye at all! Yikes! I picked up my baby and left asap. I hope this facility can find someone better who fits the positive culture of the office a lot more. This guy is making you look bad.

I brought my 16‑year‑old cat in because he caught a cold over the weekend and had a severe stuffy…read morenose, loss of appetite, and vomiting. I called first thing on Monday morning, and the receptionist kindly squeezed us in. Dr. Kwon examined my cat very gently, diagnosed the issue, gave him some injections, and collected blood and urine for testing. My cat felt a little better that day, though still weak. The next morning, he walked a bit, and by Tuesday night his congestion had stopped. He finally started eating again, even if only a small amount, which was a great improvement. I also received a follow‑up call from another doctor, who explained that his lab results looked very good and showed no concerning issues. He reassured me that my cat should continue to feel better day by day. I felt so relieved and deeply appreciated all the care and help we received.

I was happy to find this little place with friendly staff and a vet who is reasonable and really…read morespends her time to listen to your concerns. Thank you!

Always prompt and great with Otis (my chihuahua). The doctor is clearly experienced with small dogs…read moreand always happy to answer my questions and concerns

The staff are nice and they send me anything that I asked right away. The Doctor is nice tooread more

Came in as a walk in. My cat was having issues peeing. My cat was seen immediately.. great service…read morevery nice and caring staff . The price was right!! Thank you everyone from Simba

BeWell Animal Hospital is a calm, clean, and friendly place for your pets. We've taken both dogs…read moreand cats here. The lobby and patient rooms smell fresh and clean in a very neutral way, without smelling either like animals or like too much cleaning product - comfortable for both animals and humans. There is typically plenty of parking during business hours, with a relatively quiet parking lot, so you can easily wait with your pet in the indoor seating or outside. Typically not crowded indoors, so if you have a scared or reactive pet, there is plenty of space in the large lobby / reception area to sit with your animal companion without them being too close to other patients. The pet scale in the reception area is flush with the floor, and because it's in the lobby, you can assist with your animal being weighed before they head into the back area with the staff - this is very helpful for scared and energetic pets who may need help sitting still. The staff are terrifically kind and helpful to both animals and humans. They are patient, they listen to your requests and feedback and help process your stress around a sick or injured animal. The doctors are skilled and thorough, and will help you through the complicated processes to make the best decisions for your animals. Payment and procedures are explained in advance with clear language and paper (and/or digital) estimates outlining cost and potential emergent medical choices. Reasonable prices. Ask about vaccine discount days! Best of all - they don't have an "emergency" fee for same-day or walk-in appointments! Even so, it's smart to call ahead if requesting a same-day appointment so you won't be waiting long with your stressed pet. Honestly, my dog loves the staff here.

If I could give Dr. Park and the team at Bewell Animal Hospital 10 stars, I absolutely would…read more After coming home from a trip, I immediately knew something was wrong with my dog, Rufus. He wasn't eating, was sleeping excessively, had severe dental pain, and even started having bloody diarrhea. As any pet parent can imagine, I was terrified. From the moment we arrived, Dr. Park and the entire staff treated Rufus with compassion, urgency, and genuine care. They took the time to thoroughly examine him, explain everything clearly, and answer all of my questions without making me feel rushed or pressured. What impressed me most was their honesty and integrity. They focused on what Rufus actually needed rather than recommending unnecessary tests or treatments. After speaking with other hospitals, I truly believe the cost elsewhere could have easily been several times higher. Bewell provided exceptional care at a fair price, which is rare to find these days. Most importantly, they treated Rufus like he was their own pet. That level of kindness and compassion meant the world to me during such a stressful time. To Dr. Park and the entire team: thank you for taking such amazing care of my baby. You turned one of the scariest days into one filled with hope and reassurance. If you're looking for a veterinarian who is knowledgeable, trustworthy, compassionate, and truly puts animals first, I cannot recommend Bewell Animal Hospital highly enough.

Dr. Nassi is highly knowledgeable, he is caring and honest and answers all questions and goes…read morethoroughly over diagnostics and all concerns. He is an excellent Dr. and his staff is also kind and professional. We have had multiple dogs in his care through the years and recently he took great care of our little Maltese for his surgical procedures. We are so grateful to have the expert care of Dr. Nassi and his professional clinic and staff.

I am writing this review to thank the reception staff, and especially Dr. Nassi, for being…read moreextremely kind, helpful, and compassionate during a very stressful situation. My brother in law had recently moved to Canada, and his dog fell sick while still in the U.S. I was trying to figure out how to get the dog safely to Canada given his medical condition, and I called several clinics for guidance. Most places required an appointment just to answer basic questions, which made the situation even more stressful. Dr. Nassi was kind enough to explain that if we were driving the dog to Canada, we did not need a medical certificate, which meant we did not have to wait for an appointment or go through a lengthy certification process. The clinic also reviewed and validated the rabies certificate over email without charging us. As someone who does not own a dog and was trying to handle this on behalf of my brother in law, I was feeling very overwhelmed. Dr. Nassi really helped us understand the right path forward and made it possible for us to get the dog back to his owner. I am extremely thankful for the kindness and support we received. I highly recommend this clinic. The entire team, including the reception staff, was warm, patient, and very helpful.