Each time I have visited the store, the employees have impressed me with their diligence and…read morehelpfulness. I enjoy visiting this store.

What a great team working here I needed some rings fused together to make a ring enhancer and they…read moredid a fabulous job I absolutely can not say enough great things about this jewelry store work was completed when promised and Erica kept me informed on the status of my ring I needed it done pretty quick as I was leaving the country and they had it ready as promised This is the second time they do work for me and the first time was also fantastic so glad Erica waited on me she is very knowledgeable and friendly and just so sweet All the employees here are remarkable

I brought in a pair of earrings to sell, and was not offered much for them, but realized it is a…read morebad economy and that I likely would have difficulty selling them on FB Marketplace or the like, so I took what was offered and bought other earrings. Now, after my experience, I question if the earrings actually had more worth, and if John, the owner, saw me coming and manipulated the situation to his advantage. I have metal allergies, and can only tolerate yellow gold, so needed backup posts to wear that I can tolerate. I arrived there casually dressed, and had a tote bag with me, as I had walked. In this community of the extreme haves and the extreme have-nots, not having a car causes people to perceive you as homeless, which I am not. They probably thought i stole the jewerlry I was selling, or didn't have any money to spend. The attitude shifted when I got out my credit card. When I left the store, one of my boxes was jostled a bit when I tried to put the store bag into my tote bag, and I opened it when I was trying to make sure the lid was secured. When I opened the box, I did not see any earrings. I lifted the cotton box liner, and saw no earrings. So, I went back in the store, thinking maybe the salesperson got distracted and accidentally switched my box with an empty one. She told me that the earrings had been inserted in the middle of the cotton liner, and "Oh, now one of them is missing." She went with me outside to look on the sidewalk, but neither of us found the earring. At this point, I was upset about the earring, but I was also thinking they likely thought I was lying. My anxiety was overwhelming from the attitude I sensed (I could tell I was being looked at a certain way from the minute I walked in, but there are limited jewelry stores in Aken that purchase items), and from having lost something of value when I had only owned it for three minutes, and I started to cry. I said I was nauseated and the salesperson got all panicky that I might puke and make a mess. I was a problem to her, not a person. Then she went away and came back with 4 mm earrings, not the 5 mm ones I had purchased, and said to me, we are just going to replace them with these, and when I sadly said, "I wanted the 5 mm ones," she got irritated and said, "Well, we are out of those and this is all I have." She ushered me to the door, and I then looked outside again, as a last attempt, and still found nothing. By doing so, I had a moment to breathe, and knew they were probably watching me look, so I went back into the store and said, "I tried to look again, and found nothing. I'm sorry for what happened, but this was humilating for me." The owner, John then came out from the back and "customer serviced me" (Judging from his level of phoniness, if I had dropped dead outside of their door, he probably would have nonchalantly stepped over me and the only upset would be that I was blocking the entrance and maybe dissuading customers from entering). Then, he started in in with the sanctimonious talk, about how if I am upset I obviously am not saved and how I need to pray to Jesus. I said, "Oh really, so I guess I lost the earring because I didn't pray to Jesus enough," and I walked away. I was so distraught and felt so taken advantage of that I sobbed the entire walk home, which was over a mile. I had to take my blood pressure medication and an Excedrin and lay down, and am having a flare of my chronic health condition as a result of the stress from this experience. I have been in customer service roles for over 25 years, and this is the WORST customer experience I have had, and I will never forget it, or forgive it. First of all, the careless way you box your products, which are tiny, expensive items, because you are too cheap to actually supply your customers with cards for the earrings or jewelry boxes, meant the incident that occured was actually your fault, not mine. (Oh, and John was patronizing when I expressed concern over this with a "this is just the way it is" attitude.) Secondly, my faith, or even lack thereof is none of your business. You have no idea of what is going on in a person's life, their history, or even their religious affiliation. What if I were Jewish, or Buddhist? I am sure if something had not gone wrong, regardless of my character or religious affiliation, you would have sold me whatever I wanted, as long as I had enough money, and would have kept your mouth shut. You probably sell jewelry and guns to drug dealers daily, as long as they have no record of conviction, and aren't prosyletiziing to them, because you would rather keep your mouth shut, as long as you are lining your pockets. All you did was try to play head games to get me to leave because you knew you had fouled up, and all I was to you was a problem to be eliminated. I hope you go out of business.

Great collections and selections. A d who doesn't love #winitwednesday? Great business in the…read morecommunity.

Hi! My fiancé and I just came in to get my engagement ring resized. The ladies there were…read moreabsolutely amazing! Not only was she very helpful with our ring but she discussed her life and we told her about my fiancé being in the military and me being 5 months pregnant. I've honestly never had a better experience in any other establishment food or otherwise. They were just so nice and positive! I will be attending again for any jewelry needs!! I wish I got their names but unfortunately we didn't!

These are the friendliest people. And do great work. I took…read morea ring in to have a diamond put in that was lost. They did an amazing job. I would recommend them to anyone. Now I know where in Aiken to go to have my jewelry fixed. Thank you guys. My ring looks wonderful.

From the owner: Aiken's Most Trusted Jeweler…read more  We are a locally owned and operated family business with over 30 years of jewelry experience. We specilize in all aspects of jewelry and repair. Our desire is that you visit as a customer, and leave as a friend. We provide the highest quality of jewelry repair at the fairest prices. Customer Service and Trust are our number one priority, and we work hard to earn it.

The owner is a very nice and very helpful.I brought in a pair of earrings to see if they where…read morediamonds or crystals, he looked at them for me and even cleaned them for free as a blessing for us. We also had a wonderful conversation as well! Thank you so much for all your help Sanjeev Paul.

They are the best clean your jewelry and all make it look like you just got it againread more

Feel free to browse lazily in this unique shop…read more This is a cool little place to shop in Aiken. Adorable clothes options in all adult female sizes and fun styles. There's also accessories, purses, and shoes, along with great gift ideas. The restroom was nice and clean and doubled as a dressing room. They also have a second location with all different types of styles. Can't wait to check it out.

I used to be able to go into the store and find jeans in 20 minutes as a plus size girl. Now they…read morecarry one jean in plus size. And when asking for help, you're just completely ignored. The girl who works their knows nothing. And ignores you the entire time even when I asked for help. Super disappointing used to be a great place.

SWEET AND FEMININE!…read more This is an adorable little gift shop, very girly. For those of you who know, it reminds me of Piper Lilies or the shops in downtown Duluth. As soon as I entered the store, I encountered this wonderful smell that could not be captured because it was a mix of candles and scents. It was so inviting! There are a variety of gift ideas here, scarves, perfumes and lotions, scented candles, jewelry, cards, home decor hair accessories, fine table linens, bags and clothing items. Surely they will have the gift item that you are looking for or will make suggestions. These types of shops are always great for males because you get very personalized service and the staff will take the time to make sure that you get an appropriate gift for that special lady. If they don't have it her, she probably doesn't need it! Cute shop, definitely recommended for your gift buying/time to treat myself adventures.

I recently visited this store and found it full of interesting gift items. I was searching for…read moreChristmas decorations and found so many unusual ones, I had a hard time deciding. Worth a visit.

A great place to look around and get out of the weather…read more They only put items out on consignment and are very picky about what they will show. The workers were very polite. This is not a place to take children.

Love Aiken Antique Mall! I always come away with something unique and affordable after every visit…read more This store is a must-visit.