Each time I have visited the store, the employees have impressed me with their diligence and…read morehelpfulness. I enjoy visiting this store.

What a great team working here I needed some rings fused together to make a ring enhancer and they…read moredid a fabulous job I absolutely can not say enough great things about this jewelry store work was completed when promised and Erica kept me informed on the status of my ring I needed it done pretty quick as I was leaving the country and they had it ready as promised This is the second time they do work for me and the first time was also fantastic so glad Erica waited on me she is very knowledgeable and friendly and just so sweet All the employees here are remarkable

Best jewelry store experience ever this business is family owned and operated. They work together…read moreto be sure that the customer is happy. Giving us above and beyond the best deal on a new wedding set after the original was ruined taking the original pieces to create new jewelry plus helping us to find the perfect new set at the best price. These people don't work on commission they work for the customer. We felt like they genuinely cared about us and will always go to them for our jewelry needs.

Porker Bradberry's is the best for watch and jewelry repairs plus a varied selection of watches,…read moregold & diamond jewelry!

I brought in a pair of earrings to sell, and was not offered much for them, but realized it is a…read morebad economy and that I likely would have difficulty selling them on FB Marketplace or the like, so I took what was offered and bought other earrings. Now, after my experience, I question if the earrings actually had more worth, and if John, the owner, saw me coming and manipulated the situation to his advantage. I have metal allergies, and can only tolerate yellow gold, so needed backup posts to wear that I can tolerate. I arrived there casually dressed, and had a tote bag with me, as I had walked. In this community of the extreme haves and the extreme have-nots, not having a car causes people to perceive you as homeless, which I am not. They probably thought i stole the jewerlry I was selling, or didn't have any money to spend. The attitude shifted when I got out my credit card. When I left the store, one of my boxes was jostled a bit when I tried to put the store bag into my tote bag, and I opened it when I was trying to make sure the lid was secured. When I opened the box, I did not see any earrings. I lifted the cotton box liner, and saw no earrings. So, I went back in the store, thinking maybe the salesperson got distracted and accidentally switched my box with an empty one. She told me that the earrings had been inserted in the middle of the cotton liner, and "Oh, now one of them is missing." She went with me outside to look on the sidewalk, but neither of us found the earring. At this point, I was upset about the earring, but I was also thinking they likely thought I was lying. My anxiety was overwhelming from the attitude I sensed (I could tell I was being looked at a certain way from the minute I walked in, but there are limited jewelry stores in Aken that purchase items), and from having lost something of value when I had only owned it for three minutes, and I started to cry. I said I was nauseated and the salesperson got all panicky that I might puke and make a mess. I was a problem to her, not a person. Then she went away and came back with 4 mm earrings, not the 5 mm ones I had purchased, and said to me, we are just going to replace them with these, and when I sadly said, "I wanted the 5 mm ones," she got irritated and said, "Well, we are out of those and this is all I have." She ushered me to the door, and I then looked outside again, as a last attempt, and still found nothing. By doing so, I had a moment to breathe, and knew they were probably watching me look, so I went back into the store and said, "I tried to look again, and found nothing. I'm sorry for what happened, but this was humilating for me." The owner, John then came out from the back and "customer serviced me" (Judging from his level of phoniness, if I had dropped dead outside of their door, he probably would have nonchalantly stepped over me and the only upset would be that I was blocking the entrance and maybe dissuading customers from entering). Then, he started in in with the sanctimonious talk, about how if I am upset I obviously am not saved and how I need to pray to Jesus. I said, "Oh really, so I guess I lost the earring because I didn't pray to Jesus enough," and I walked away. I was so distraught and felt so taken advantage of that I sobbed the entire walk home, which was over a mile. I had to take my blood pressure medication and an Excedrin and lay down, and am having a flare of my chronic health condition as a result of the stress from this experience. I have been in customer service roles for over 25 years, and this is the WORST customer experience I have had, and I will never forget it, or forgive it. First of all, the careless way you box your products, which are tiny, expensive items, because you are too cheap to actually supply your customers with cards for the earrings or jewelry boxes, meant the incident that occured was actually your fault, not mine. (Oh, and John was patronizing when I expressed concern over this with a "this is just the way it is" attitude.) Secondly, my faith, or even lack thereof is none of your business. You have no idea of what is going on in a person's life, their history, or even their religious affiliation. What if I were Jewish, or Buddhist? I am sure if something had not gone wrong, regardless of my character or religious affiliation, you would have sold me whatever I wanted, as long as I had enough money, and would have kept your mouth shut. You probably sell jewelry and guns to drug dealers daily, as long as they have no record of conviction, and aren't prosyletiziing to them, because you would rather keep your mouth shut, as long as you are lining your pockets. All you did was try to play head games to get me to leave because you knew you had fouled up, and all I was to you was a problem to be eliminated. I hope you go out of business.

Great collections and selections. A d who doesn't love #winitwednesday? Great business in the…read morecommunity.

Great customer service. Fixed my watch fast and at a reasonable price. I will be taking another…read morewatch that I need work done on soon.

The people that work here really helped me out when I had an issue with my watch. they got it fixed…read moreand even taught me a couple things that I didn't know.

The lounge is very clean. Not a huge selection of cigars. The staff here are okay the lounge has a…read morerabbit so it seems to keep the smoke down.

I went into this lounge for the first time and was treated great! They have a decent selection,…read moregreat ambiance in the perfect location. This easily became a spot I will always come to when I have the time.

Excellent service! Responded quickly, came on time, and repaired my Grandfather clock at a…read morereasonable price!

Precision and consideration for my timepiece,which is a family heirloom. Cleaned every part after…read moredisassembly and installed new bushings. Reassembly was precisely skilled Craftsmanship. Once again hearing the clock chiming every hour, reminds me of my childhood growing up at Nanny&Grampy's house. Many thanks to Richard for his efforts.

These are the friendliest people. And do great work. I took…read morea ring in to have a diamond put in that was lost. They did an amazing job. I would recommend them to anyone. Now I know where in Aiken to go to have my jewelry fixed. Thank you guys. My ring looks wonderful.

From the owner: Aiken's Most Trusted Jeweler…read more  We are a locally owned and operated family business with over 30 years of jewelry experience. We specilize in all aspects of jewelry and repair. Our desire is that you visit as a customer, and leave as a friend. We provide the highest quality of jewelry repair at the fairest prices. Customer Service and Trust are our number one priority, and we work hard to earn it.

Two good features besides a good battery selection…read more If your key fob requires a new battery, you can pay a little more for your first battery then get free battery replacement for that fob for the rest of the time you own it. If you crack or break your screen on your cellphone, you can have it replaced in about an hour if they have one in stock. This works for both the Aiken store and the Martinez store.

The folks at this store have always been so helpful! Of course I visit when I'm in a pinch and…read moreneed help...these folks always deliver. I have gotten bulb replacements, battery replacements for key fobs, and recently had a cracked iPhone screen replaced. Excellent service, fair prices; I couldn't ask for more.

The store is clean. Cashier was very nice…read more This location was not super busy but it had a great selection. This made my shopping quick and easy. The hardest part was trying to figure out which item I wanted. Prices are comparable to other stores and they will price match. Check them out. Kids are starting sports and hunting season is just around the corner.

EDIT AND UPDATE I…read morewas able to escalate this to Corporate and their Firearms Compliance Department and get it figured out. The ATF requires that with a CWP in SC that is issued to a military member and the address is a home of record address there also needs to be the PCS orders verified along with the DOD CAC and the sale can go through and the customer will be exempt from the background check. It took a while but it got done and people got educated on situations such as this.

I arrived Tuesday only to find shop closed due to special "Masters Week" hours…read more I came back the next day 45 minutes AFTER their "Masters Week" opening time (as posted on their door) ... STILL CLOSED. I like patronizing local businesses, but I won't waste my time and gasoline again on a business that lacks the level of professionalism necessary to keep consistent hours or to open up when they say they will. I bought my tires off the Internet, and saved money in the process!

ONCE AGAIN (more often than not), the store was closed for no apparent reason. The owner seems to…read morecome and go as she pleases with no regard for customer service. She gives good service WHEN SHE'S THERE, but she's hardly ever there. Ridiculous.