How's can you not love BevMo! You get that awesome buy one and get the second for 5 cent wine! The employees are super sweet and helpful. Their energy there is phenomenal. My favorite BevMo by far. read more

I just want to give a big Thank You to your employee Andrew. What a very patient knowledge young man. I was looking for a bottle of Tequila for my husband this year for Christmas . I wanted something special something he has not tried yet. Andrew took his time explaining many different bottles in my price range. After a little more research tonight on internet I'll be back tomorrow to make my purchase. Thank you Andrew . I would like to say a special thank you to Denise today. She is very knowledgeable (really knows her Tequilas) and is very patient. She Turned me on to the Bev Mo App & helped me get it on my phone which saved me $10 dollars on my purchase today. She made my hectic Christmas shopping a breeze. Thank you Denise read more

Not the biggest location... in fact one of the smallest... but what they lack in space, they make up in that neighborhood vibe and customer service. Tatiana is one of the most personable employees I've encountered both her, the awesome beer specialist (blanking on his name... really cool guy) and cashier gave me a full service experience. I was stocking up to go out of town and got a good recommendation on a sour ale and scored two bottle of Gina Prosecco on their 5cent sale (buy one bottle... get the second for a nickel... not a penny) funny how I heard people say that... "jokingly" or "that means it's like free right"... everyones in showbiz here... Considering this is one of the smaller locations I'm impressed with the organization and upkeep... will be back again soon. They can get things in that aren't in-stock or carried yet... and will hold items for you... it's definitely a great place to go to try, stock or experience all your adult beverage needs. My only quarrel is that certain items are a buck to a few bucks more than competitors... at the same time BevMo offers quality exclusive win and deals on a small number high ticket items. read more

Without question, the rudest most shockingly unprofessional staff. Stunning in this neighborhood - and not isolated to one incident or customer. read more

I think her name was Cass - could be wrong - but she was so helpful and so sweet and funny, and went out of her way to check for limes in the back for me. I'm a neighbor and she was super helpful, and can't wait to come back. read more

Laughably bad customer service. The manager standing watching as a line forms and his co-worker scrambles to search the store while 6 people wait in line. Babies running around unsupervised. Won't go back. read more

Bevmo is a 3-3.5 in my book. While they do have a lot of options in terms of alcoholic beverages, with a large selection of beer, wine, and hard alc, the prices here never seem to impress me. If you don't have a Bevmo card, you'll need one, because the prices are sky-high if you don't, and you will get ripped off. The club membership price is maybe a dollar or so above average sale price at a CVS or grocery store for beer. I do believe Bevmo is a great place to find drinking gifts for friends, and their choices are fairly comprehensive. The beers of the world kit is my go-to for a friend's birthday. They have many other fun ideas, as well, ranging from bottle openers to fancy glasses and cups. One knock I have on this place is that the refrigerated section is quite small. Many of the beers here are going to come room temperature, and aren't ready for immediate consumption. They also don't have 40's, like Mickey's or Olde English, making this NOT a go-to when wanting to drink cheap like a bum and/or 40-hand. All in all, Bevmo is a pretty cool store. The prices are a definite turn-off, however. If anyone's been to a total wine before, they know what I'm talking about. Bevmo doesn't even begin to compare in terms of pricing and variety/selection. That being said, it does the job when in a crunch and needing something quick. Go ahead and give it a try. read more

I've only been to one other BevMo!, so this is a small store from what I understand and know. But, this is one great place. Lots of inventory, tons of great specials, cool recommendations by very helpful and friendly staff. Sure, lots of wine here...but also microbrews and hard stuff too. Other locations may have a larger selection of cheeses and accompaniments. But there is some, and I don't think this is to be confused as CheeseMo! or SalamiMo! anyway! read more

Honestly the entire staff that was working on Christmas Eve were all SO amazing and helpful!! I'd like to thank Jeff very much for all of his kindness and help. He went above and beyond to help me find everything I needed! Thank you so much Jeff!!! read more

Absolutely infuriated with this place! DO NOT go there!! BevMo 12123 Ventura Blvd Studio City, CA 91604 United States 12:40 p July 31 Manager: Katie Beach If you're anything like me, you shop where Customer Service is KEY. After all YOU ARE the customer and how a place treats you and makes you feel is what makes you become a member of that place and continue to shop there. Long story short, I've been a member of Bevmo for a short period of time. Having been referred to there by my bartending instructor, decided to pick up a few items, non-beverage, for a bartending event. I specifically asked the cashier who confirmed with the manager that if I were to buy these items and not have use for them, may I return them? And what their specific return policy was on these particular items. I was affirmed that returns are allowed on these unused items. I said okay and thank you. Did not end up using the items. As they were backups to wether I would need them or not (Shaker, cocktail muddler and strainer). Simple items right? The next day I brought original bag, receipt, items and packaging back to this store location right here. Came across a "Katie Beach" who was not wearing a name tag and I believe gave me a false name. Unprofessional. Upon returning the items, she gave me every reason as to why she was not going to accept these items. None of which matched up with any policy. Again, none of the items were used. Absolutely use free. As I was told. I felt very disrespected, lied to, and absolutely zero customer care or service. As a potential customer of this place, Bevmo, I immediately felt that customers are apparently NOT an essential part of their business model. If customer care and membership were considered honorary and important to this company, BevMo, "Katie Beach" would have been more properly informed and trained. Improper training I can understand and forgive. But to make matters worst Ms. Beach told me that she was the MANAGER ... I don't see improper training within management excusable. Summary: BevMo does not provide good customer service. Be very careful with this place upon buying. Ask very specific question, get names for reference, time/date and even possibly recorded statements before you buy!! Sounds like too much?? Well then do like I will do for now on. Skip this place!! And shop at customer satisfactory stores like Target, Home Goods, Walmart, etc. AVOID BEVMO!! If you can. Either they don't make enough revenue to properly screen and train their employees. Or they don't make enough revenue to offer better in-store policies that are beneficiary to you as a customer. read more

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Great place to get your booze! This BevMo is in the mall at the corner of Laurel Canyon and Ventura... Which means it is BUSY!! There is a pretty large parking lot in the back, but it is ALWAYS packed!!! You are competing w/ a ton of other places! There is a great selection here for great prices. They have amazing sales from time to time, so it is always good to check in! They also sell snacks, wine and drink glasses, decanters, etc. It's a perfect one-stop-shop for all of your boozing needs. The staff are friendly, but not all of them know their stuff. Anyhow, I'd rather drive the extra few miles here than go to one of those dive alcohol places. read more

BevMo! - Beer, Wine & Spirits Near Me - Studio City, California

I stop by this BevMo almost on a weekly basis and the staff here is always so nice and helpful. Shaun is always so nice and has a positive attitude every time I come in. It's rare to run into staff in customer service who like to help but he always goes above and beyond. He even give great suggestions! read more

Rude staff. Go to the one on Sepulveda. They are great. Here. Not so much. Apparently I have to go on about their behavior to post this. The first two words are enough imho. Seek booze elsewhere. read more

Shaun is down right the best person to help you feel at home! Great attitude. Might introduce him to my sister in law to show my appreciation! read more

I just got back from my first trip to this Bevmo! since the quarantine started. I wasn't sure of the protocol, and was asked to place an order online for pickup. This created a problem because I did not yet have an online account, but needed my products quickly. Thank goodness Lauren was managing the crowd control, and was super helpful. She simply relayed my request to the helpers inside, and then told me to go inside to pay and pickup. 5 minutes, and done. Fantastic! I hope this won't get her into trouble (for potentially breaking some business protocol, perhaps?); this should get her a commendation for being so helpful to a customer in need. Thanks very much! read more

I've been a customer for a bath now for quite some time now I don't understand how these people have a rule where there's only one person in the store at a time this is absurd so I am writing is bad review because it makes no sense to have one person in the store at a time as long as you're practicing social distancing is inconvenience and it's rude read more

Horrible customer service. I called Drizzly for an oder from Bev Mo, after waiting an hour to receive the order, the driver showed up with the completely wrong order. I called Bevmo and they confirmed they gave the driver the wrong oder and said I would have to order it again and wait another hour. No thanks bevmo, you lost my business. read more

This place is horrible they make you wait for a long time to get your order and the people who works there are very rude and they get in your face and start yelling at you, I'm going to contact corporate and let them know how there co workers are cuz people like that's Goulding have a job.. If I could give a zero star I would but it doesn't let me read more

Im so sad this is the closest BevMo to my house. Poor customer service! I asked an employee named Ariel for help and it was like pulling teeth! If a customer asks for help, help them!! read more

BevMo scam of the 5c second bottle. Here is what they do! They take $5 wine and bust up the price and then sell the second bottle to you for 5c! Don't fall for those offers and honestly don't buy wine at BevMo at all. Find a different place to shop wine. At list you'll get what you payed! read more

BevMo! - $5 Amarone that BevMo sells for 39.95 and the second bottle 5c - Beer, Wine & Spirits Near Me - Studio City, California

They are closed and boarded up! We usually have no problems with this location but they did not update their yelp or website to say this location is completely boarded up and closed, I guess due to the protests? There is no exterior signage saying that it is closed either so we tried the front entrance and that was also boarded up. We made a trip here for nothing, would be really nice If they could update their website and yelp with this information. read more

Hard liquor and beer selection is limited... Also champagne... But who am I really kidding. Any store that carries alcohol will be bookmarked for a future return. Three stars is not due to the selection. I'd give any shack that carries more than 2 types of alcohol four stars. No! Three stars is due to the fact that Bevmo has a terrible customer rewards program. Spend $250, only earn 5% off on future purchase? I get more cash back buying dog biscuits at CVS! I can't imagine how much I've already spent at different Bevmo locations- actually, yes I can, and it's well in the hundreds (fml). Instead of a lame coupon that essentially only pays for the +CRV price, why not mail me a shirt that says, "I spent a G at Bevmo and all I got was this stupid shirt"? Be warned, Bevmo. One of these days I'm going to dust off my monocle and notice that I'd rather take my pretty pennies elsewhere to higher quality stuff.* *To get equally drunk, but that's my business. read more

This location feels a bit smaller than some of the others in the valley, and the selection doesn't seem to be quite as varied when it comes to beer. I also have noticed certain items are more expensive at this location. For example, a 4 pack of Crabbie's is $12.99 here, but a little further down at the Bevmo on Ventura in Encino, it's $10.99. It's a little unsettling that BevMo doesn't have uniform pricing as a chain. In addition, the parking situation isn't the best, unless you can get a meter spot right in front of the store. If you're buying cases and what not, parking behind the store in the lot will present a bit of a challenge, as you can't exit through the rear, and you'll have to schlep your items a good ways around the front of the building until you can cut through to the parking lot. read more

I used the BevMo on-line ordering to order some wine for the holiday weekend. They ask you if its okay to substitute a different Vintage if the vintage you have selected is out of stock. I said No. First thing in the morning, I get a really nice phone call from Nick at BevMo, and he says he is missing two of the Vintages. He suggests a different vintage and assures me it will all be the same price. He tells me that I can pick it up any time, it is ready to go. He was so nice and informative, that I go ahead with the different vintage. I go by after work, grab a cart, and head on over to the Pick-up Cashier in the corner of the store. My wine is ready to go, he showed me the bottles and had me sign for it. It was all ready so quick and easy. I noticed that while I was there to pick up my wine, there was a Wine Tasting going on over at the other side of the store. I must come by to check out the Wine tastings soon. read more

I went into this BevMo this afternoon looking for a Christmas gift. I stood in front of the Whiskey section (right by the register) looking quite lost for about 15 minutes. I was passed by three separate employees who never once stopped to ask if I needed help. It also bears noting that it was not particularly busy, as two employees behind the register were having a rather loud conversation about their respective personal lives. Truly disappointed in the quality of customer service. read more

Studio City BevMo! is a wonderful wine store because of BILL. Bill is knowledgeable, listens to the customer and finds exactually what the customer is looking for. Thank you BEVMO! for hiring such a wonderful person. read more

I had the same problem as another reviewer where my card never seemed to pull up with my number so I finally just got a different card today. The prices are okay (I miss Binny's in Chicago!) and the selection is also okay. I appreciate that they have alcoholic ginger beer, which for some reason a bunch of the other liquor stores I have tried don't carry. Customer service is usually very helpful. Parking can be a bear but I tend to go at off times (or I don't mind walking a little). read more

I've been coming here for years. Recently BevMo has implemented a new system which sucks balls where you order online and pay online and pick it up to "keep their workers safe". Ordered at 10am it's almost 3:30pm still no email saying my order is ready! This is not okay You guys cut a big portion of the time out by not having to ring people up. All you have to do is look at the order, box it, and set it aside. It's not rocket science and it's not okay and shouldn't take 5+ hours to complete. If the place was open it would take me 5min to complete my own order. So here I am, I've paid for my order BevMo got their money but still no order after 5 hours. As soon as I get my order I will not be back. And newsflash having people pick up orders is not keeping workers safe! All it's going to take is one worker to get the virus and you'll all have it just like the rest of us. This sht is ridiculous boxing an order and having people pick it up should be less time not more, get it together. read more

Great before the quarantines. Now, not so much. When ordering online, if everything goes OK with delivery, it's fine. But if there's a problem, and I had one with an idiot Doordash driver who couldn't manage a door box, I'm told to call the store. Well, that's great, but they don't answer the phone. So now what? read more

5 cent wine sale, says it all. It is a great deal in fact when planning a party, plus you get a variety of choices to mix and match. I think that you can find liquor at a cheaper rate almost everywhere else but you find everything you need in one place. Great selection of absinthe, and accessories. I love the glassware area, lots of great pint glasses that want to come home and live with me. read more

It's worth it to schlep over to Sepulveda Boulevard near the Target and shop at that one. It's bigger, nicer, and the sales staff actually seems to have personalities. That said, this one is okay in a pinch, decent for a five-cent sale, and they carry a few different kinds of Calvados, as well as the jet-fuel of New Jersey, Laird's Apple Jack. And remember that no matter what you buy, it doesn't do anybody any good in the bottle. read more

Small BevMo, but hey its booze and they normally have what I need. Friendly staff. Good parking. read more

BevMo! - Shopping to stock the bar at home :) - Beer, Wine & Spirits Near Me - Studio City, California

Bevmo gets the job done when nothing else is around and you don't have time to go to Mission Wine & Spirits. The major problem with this place is their stock is ALWAYS terrible! About 75% of the times I go in there the shelves are poorly stocked and the things I usually want are gone. Makes no sense. The Burbank and Glendale Bevmo's are always well stocked. Get it together Studio City Bevmo! Parking can be a pain too as others have mentioned. Also, the pricing is higher than other Bevmo's. Makes no sense. read more

During these uncertain times, Sean and Lauren have been a breath of fresh air! They both have been so helpful and have gone beyond the call of duty in the customer service department. Thank you for being able to fulfill customer's orders efficiently and safely... all the while adhering to social distancing recommendations. We applaud you! read more

First of all, I love a good BevMo and their enticing 5 cent wine sales, but this store disappoints. It is REALLY small in size, as well as selection. We live about a mile and a half down Ventura, and the Ralphs has an amazing selection that beats this BevMo. For example, my husband loves English beers, and they either don't have them, or are only available in cans. WTH??? In addition, the service is slow, and no one there knows much about the products. So, if you know what you want, and it is run of the mill, then head right in to this BevMo. Otherwise, go to Ralphs down the street, or I have read good reviews of Vendome as well. Or, bypass and trot on down to Artisan Cheese Gallery and they will turn you on to some great wines, beers, and great cheeses. read more

One of the smaller BevMos, I'd say compared to Northridge, Van Nuys and Encino. I don't think they really thought of the placement of the registers because you're totally cramped and it ends up being eskewed and then no one knows where or even how to form one when it does get busy. I mean, yeah, of course they sell a lot of beers and wine and they'll even order you the stuff that they never get in, but it's like shopping in a sardine can that has booze in it. The parking is crazy here since there's also tons of restaurants and grocery stores, so I suggest you go there early. Better yet, just go to another BevMo. read more

Not impressed at all. To begin, I am usually not a shopper at BevMo. There is no real reason but I just don't frequent the place. I decided to check it out bc of the famous "5 cent sale". After doing some research (after the fact), the whole thing is basically a scam. Wine is normally priced one way there and then when the sale happens (which they seem to do every week) they jack the price up by 75% and sell 2 for 1 basically. Sure there is a few dollars of savings but to me its a shady way of marketing and selling. OK, on to this location as I can't speak for all locations...The people there are CLUELESS!! I asked for a few simple recommendations and I was given them. When I asked why, the woman had ZERO clue, other than to say, "the area that the wine is from is good". What??? If you are going to work at a wine store aren't you supposed to have even an ounce of knowledge? Instead, I did my own research and found a couple decent bottles. read more

Choices are small compared to other bevmos. I prefer Total wine! But there are not too many in existence. Prices are not very competitive compared to places like Ralph's. Usually only have one Check stand open with pretty friendly staff. read more

There are three BevMo's that are near me but this one is my favorite. Always plenty of parking and everyone who works here is so nice and helpful. Especially Sara, she's very friendly, knowlegable and quick to assist. The last time there me and my husband were looking for a good chardonay and she suggested we try one called "Butter." She said we'd like it and she was right we did. We went back to the store a few days afterwards to buy more of it. They have a huge selection of everything. There is never a long line, great staff, lots of parking with quick check outs. If you're buying booze for a gift or purchasing a lot for a party. This is the place to go!! read more

Bev Mo.. Beverages and More !!! More More!! There are so many bottles here it makes my head spin.. Theres nothing i can say bad about this place. There are just the positives about the place. Its a one stop shop for all your alky needs.. they even have a little description of each bottle you are about to purchase in case you need a lil info on the mysterious bottle you are about to consume. i personally enjoy the 5 cent wine sales they frequently have. it isn't just wine.. they have bubbly champagne as well so be on the lookout. Soon they'll have the 5 cent whiskey sale..Wishful thinking. The staff is very helpful and the prices aren't too bad.. u can find cheaper sometimes in markets or costco.. but the convenience is here.. don't forget the bevmo club!!! join it read more