This is absolutely where you should go! The staff is always so friendly and helpful. From big parties to finding the right bottle of wine. They are so helpful- also reminding customers of great deals. I love the entire staff. Sam is incredible. Thoughtful, funny and kind. Thank you, BevMo Encino! read more

I've always been given good service at this place for years, but their employee Sam somehow shines a little brighter. She's super personable and extra helpful. You wouldn't think at a liquor store you'd notice these little things, but she's always great. My wife and I actually look forward to chatting with her when we shop. Cheers Sam! read more

My cashier, Sam, at BevMo Encino was incredibly helpful and friendly. Sam helped me with a coupon that wasn't working and was able to get me the discount I was supposed to get. Sam made my shopping experience easy and nice. read more

Had an issue and they fixed it quickly and happily. Not the first time I've walked out of this location experiencing great customer service. Good job guys read more

Sam at the counter was great helping me out. The entire staff is nice and helps out. Good selection of whiskey.

I just moved to the neighborhood and love the staff at this BevMo. Sam and Jonathan go out of their way, helping me locate the items I wanted and super friendly service. read more

I've used BevMo for years for my personal beverage purchases, but I recently had the pleasure of working with Jonathan at the Encino location for beverage & ice for my catering company. It was a wonderful experience and Jonathan went above and beyond to fulfill my needs. I highly recommend BevMo and Jonathan for your beverage and ice needs!! read more

Every time I go there, the workers are friendly and let me know about any sales/discounts going on. Sam is really cool and told me about the monthly offers they have for members. Thank you. read more

Sam checked me out and I has some spare change ( a lot) and she was sweet! Clean store and helpful staff all around

Many times I have gone to this store around 9:30 - 9:45 and the store is already closed even though the opening hours are until 10pm. Must be nice to only be an employee and not care about the store or brands reputation and close early because you feel like it. DO BETTER BEVMO and check on your stores to make sure they are doing good by your name. read more

I don't know if you all have seen this store lately but it is stunning! Super Friendly and helpful staff! Awesome sparkling wine selection

Sam gave great customer service and helped me to find the bottles I was looking for. The store itself is very neat and clean, and pretty easy to navigate. Thank you so much! read more

I had a stellar customer service experience with Sam, who was not only helpful, but friendly!

Love the great staff at BevMo Encino always friendly, attentive, and genuinely helpful. While the parking lot can occasionally attract some sketchy patrons, the excellent customer service keeps me coming back. read more

I was visiting a friend in Encino and after dropping off some information, I noticed there was a BevMo nearby. I normally shop at Total Wine in West Hollywood. I was told that they would price match. I'm glad I stopped by. I was fortunate enough to deal with Sam and Johnathan, who were polite, respectful and very helpful. I got everything I needed. They did the price match and Sam even helped carry the $150+ purchase to my car. I think they both deserve a raise and a vacation In this age of apathetic and sometime downright rude customer service; it's nice to deal with employees who enjoys their job and make customers like me feel welcome & appreciated. read more

A lovely young woman named Sam was incredibly helpful in assisting me with my wine selection. She possesses all the qualities of a truly friendly and excellent salesperson. The shop itself is also quite nice, offering a good variety of products--including a great selection of chocolates. Have a wonderful day! read more

Manny was informed and provided outstanding service. He helped us find some hard to find bottles!

Sam is the greatest, everyone gives great service at this location but a good conversation sends the service over the top. Promote that woman. read more

Trae was wonderful! Friendly and super helpful, answering questions and making suggestions. He's a great representative of Bevmo!

At the Encino Store the staff was fabulous. Kudos to Manny, Sam and Michael for helping me pick out the good stuff for 4th of July. I could not have done it without them. They were knowledgeable, courteous and very friendly. read more

Popular beers were not refrigerated. The was a strong pungent, moldy smell in the store. I had to ask questions of the employees; they held conversations with one another, but not with me. The man who checked me out was pleasant, not customer service forward. PLEASE FIX THE SMELL IN THE STORE. IT WAS RANCID AND SMELLED LIKE WATER/MOLD. read more

The custommer service from sam was awesome her attitude was very friendly and inviting

Service, efficiency, and kindness. Valissa was very helpful. Overall it was great. Highly recommend this location.

Sam is so friendly and engaging, quality customer service! Rest of the staff is always great!

First experience at this location was excellent . Sam was very helpful throughout my visit here. Sam went above and beyond and recommended drinks I didn't even know existed, definitely coming back! read more

I was shocked at how easy my visits was at Bevmo. I was looking for some gifts and the team greeted me right away, and helped me fix everything on my list. Good prices, great selection! read more

My normal BevMo is in Canoga Park, wonderful store by the way.... but I was close to Encino so decided to stop by for some Cabernet Sauvignon. What a mistake, first couldn't find anyone on the floor to assist and their prices were at least $5 to $10 higher than my CP store. When I asked the only cashier, she began with "well they serve food there" not sure what the price of tea in china had to do with anything as I was speaking about the wine. Don't go to this BevMo, just not worth it. read more

Showed up at 9:30 PM (21:30) and it was closed. What's up with that???? Literally drove out of my way. read more

BevMo! - Closed 30 minutes early whats up with that???? - Beer, Wine & Spirits Near Me - Encino, California

Came in here for a Xmas gift. Good service. Forgot my card after paying but Adriano came all the way to the parking lots to give it back to me. Really awesome employee with awesome servicr read more

BevMo! - Beer, Wine & Spirits Near Me - Encino, California

Slowest store in the world. If you would like to wait on line for 15 minutes with 1 cashier this your store

I knew that I'm going to find my fave Chocolate Shop wine here. After getting it, I looked around the store and get acquainted with their products. I was amazed to find out that they carry our local beer ( San Mig Light). Now I know where to go when my friends asks for it. Good service. Fully stocked and organized. Private parking and it is a street level. read more

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Wow... if I could give this nothing, I would. I placed an order for delivery, and only 1/2 was delivered, but I was charged for the entire order. When I called BevMo, the guy said, "Oh yeah, I see it here. You can come to pick it up." If I had wanted to pick it up myself, I wouldn't have paid a lot of extra money to have it delivered! All I wanted was for the BevMo guy (Omar?) to tell me what to do so the poor delivery guy could leave. I wasn't going to sign for a complete order, but the Bevmo guy didn't have a clue. So he goes to get a "manager." I start all over. Again, just trying to get the rest of my order or a confirmation that I would be refunded so I could sign for the rest and the delivery guy could leave. He kept telling me he had to wait for a manager. When I said, "I thought you were the manager." HE HUNG UP ON ME! I've called back twice now. The first time it rang for 2+ minutes before someone picked up but said nothing for THREE minutes. I could literally hear THREE WHOLE MINUTES OF BREATHING. I hung up and dialed back. Again, ring for a minute, then direct to obnoxiously loud hold music. I am still listening to it, waiting for someone to pick it up. Still on hold now.... 14 minutes. Someone keeps picking up, then putting it back on hold. Finally... a manager - Julian. He spoke with Drizley, and I should receive a refund in 3-5 business days? Meanwhile, Omar needs to get a job that doesn't have him speaking with the public. He's a complete and total a&&h@t. Come on, BevMo Encino, "be best" Get it together. read more

BevMo! - Beer, Wine & Spirits Near Me - Encino, California

I love the level of service here. The entire staff is great and always very helpful. Especially Jerry, the manager. He was incredible and went over and beyond on more than one occasions to get us what we need. Thank you to the entire team, especially Jerry! read more

I love shopping at Bevmo. Not only do they have the best selection of alcohol and wine, they also have amazing deals on glassware! Lots of times when I'm buying expensive liquor as gifts, Bevmo has what I want when everywhere else is sold out. read more

BevMo! - Sales - Beer, Wine & Spirits Near Me - Encino, California

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The staff seem great, but the reason for a 2 star review is simple. Almost all of the beer is expired. The wide selection of craft beer unfortunately does not move fast enough and selling expired/out of code beer is a horrible practice BevMo is known for. Check the code dates or born-on dates on the bottom of the package before you purchase (esp craft beer). What the BevMo needs to do is return the expired beer to the distributor because selling it to customers only makes customers hate the beer (because it will taste very bad). Again, staff is fine, the place is clean, but BEWARE OF EXPIRED BEER. read more

I think it's hard to review a place like this after all most location are identical but I have to say the staff at this location is always attentive and helpful. Nearly always has what we are looking for and a decent selection, which of coarse is hard on the wallet but what are you going to do? read more

Wanted to see what all the hype was about on the white claw wine coolers. I have been drinking the truly ones many times. I decided to pick up a variety pack in the refrigerated section. Jose was very sweet and we chatted it up about which one was the best. He said the mango flavor but unfortunately that was not in my variety pack. I had the raspberry last night go a little biz, I'll try another flavor today. Customer service has indeed gotten much better here. Jose was bubbly and answered all my questions, give him a raise!!! read more

Wendy provided the worst customer services imaginable ! The other young lady not only refused to give me her name she walked away from me as I asked her for the other young lady's name !!! Extremely poor customer service and rude employees !!!! I will never give my business to this place and there needs to be better training of staff! Zero customer service and not to mention that in these trying times business is blessing !! Go to a place that respects their customers and hires people with manners and the ability to speak to human beings ! Absolutely the worst experience in my life ! read more

Something special about this location. Everyone is very helpful and happy. Thank you Veronica and team read more

Great customer service !! Always has the wine I'm looking for in stock. Relax & pour yourself a drink