i've been shopping at BevMo for many years. Some of the stores are better than others. I think the store that I've had the best customer service experience, is the BevMo, Elk Grove, California. Although there appears to be quite a bit of turnover with some of the team members, I can tell the management is strong. I have met the manager (Jamie). It's clear that there is an effort on training the team to be very customer service oriented. Jeff read more

Great service! Associate picked out three excellent white wines for me! Thank you, I'll be back! read more

This store has a lot of good drinks and fun soda flavors. I used to get a four pack of butter beer soda for like $9. The has these mango-Rita drinks that are so good but only come in a tall can (which is a lot). They also sell mini cans of seagrams drinks such as the watermelon flavor. They sell snacks here too. The staff is helpful and knowledgeable of the products/drinks. read more

BevMo! - Hard juice - Beer, Wine & Spirits Near Me - Elk Grove, California

Dropped in on a whim and found a product I did not expect to find. The staff are friendly and the prices are reasonable.

Out of all the bevmo's in this area the Elk Grove store has one of the better selections of beer and bourbon. The selection of allocated bourbons has way more than most other bevmo locations. The workers are pleasant and very helpful. I had a pickup order, walked right up to the front counter, was helped immediately, and was in and out of the store in a matter of minutes. Overall not a bad experience at all. read more

BevMo! - Old Forester 1924. A little pricey but it was available and not nearly as much as other stores are charging - Beer, Wine & Spirits Near Me - Elk Grove, California

I went into BevMo today and was looking for a decent bottle of wine to have with dinner tonight but wasn't too sure what would pair well with my dinner! I walked up to the associate his name was Jamie turns out he's the store manager, and he was very knowledgeable and he gave me several different options at different prices. He even informed me about the region and what country the wine originated from and also about the different flavor profiles to suit my palate and to compliment my meal. I would highly recommend going back to him for any of my future needs and I can't wait to go back to this store. The Check out process was a breeze and I have nothing but great vibes and feedback for this BevMo in Elk Grove.Thank you so much Jamie! read more

They have a big selection of alcoholic drinks and a fairly large section for the non alcoholic whiskeys and wines. They also have household and personal things they're selling like a one stop shop. It's nice. The young man working this afternoon was very personable. Even the customers are nice. The gentleman behind me placed my box into my shopping cart as I was paying. read more

BevMo! - Gadgets - Beer, Wine & Spirits Near Me - Elk Grove, California

Please improve customer service. I literally walked up and down the aisles a dozen times, while the two male employees watched me. Also made eye contact with me mind you. Didn't even offer help. I was looking for a particular bottle of bourbon. When I finally decided to ASK for help, I showed a photo of the bottle, the employee simply responded with "No" then walked away. Didn't offer any other recommendations...nothing. NEVER coming back. read more

I had such a great experience thanks to one of the employees Maria who went above and beyond to help me. They were friendly, patient, and really knowledgeable about the products. They took the time to answer my questions and helped me find exactly what I needed without making me feel rushed. Customer service like that is hard to find these days, and it made my whole shopping experience enjoyable. I'll definitely be coming back because of the excellent service! read more

Was looking for a nice bottle of wine that I could share with my wife on our anniversary. I have zero clue what I'm looking for when it comes to wine. Jamie was able to assist me in selecting a couple options and gave me his suggestion of what he liked best. His help was amazing and I truly thank him for helping me my selection. read more

I went in for a Birthday gift and was greeted by Jamie. He asked if he could help me find something. I told Jamie that I needed a bottle for a birthday gift and he was a Burboun drinker. He guided me to the isle and recommended several burboun's. He was very knowledgeable about all the different bottles. I picked one he recommended and it was a hit. My buddy loved it. I would highly recommend my friends and family to come see Jamie for all of their alcohol needs. The store was very clean and organized. read more

Every time I make my way through Elk Grove I stop by this BevMo to see Jamie and see what's new. It always ends up like going to a big box store where you going for one item and you walk out with 10. The service is first rate and the people couldn't be friendlier. The bourbon selection is great and always something new. Thanks to the great crew at BevMo! read more

Maria helped me pick out my new favorite wine! She was very knowledgeable, super helpful and welcoming as well!

Been looking for the new high noons and glad I found them! Thanks to Maria and Izaak and for helping me with this purchase.

I'm not a big drnker, but I came to BevMo for mixers and non-alcoholic options. The variety was impressive, from sparkling waters to alcohol-free winets. Everything I bought tasted refreshing and was reasonably priced. Th service was friendly, and for the quality I received, it was an excellent value. Nice to see a store that caters to all. read more

The service at this store was very welcoming and helpful. Maria helped me find a new bottle of whiskey that I hadn't tried before and I've enjoyed it a lot since getting it. read more

Great Customer Service!!!! Awesome Selection Great Prices and Willing to Price Match Best Sales on Wine read more

I needed some meat at the meat counter there were at least 4 people who kept looking my way bit no one would stop to help. I ended up just walking out read more

They have the dumbest store policy on ID's. I drove with my mother here to purchase some spirits for Christmas. I went inside with her and when we checked out the cashier asked for ID, my mother showed her her ID and she asked for mine too! I didn't bring mine because I'm not driving nor buying anything and I'm 40 years old and look every bit of it but she refused to sell the alcohol to my mother because I didn't have mine. I'm not purchasing the alcohol why do you need my ID? Not to mention my 17 year old daughter was with us too and she needed her ID. So apparently this is a 21+ store now because if you have children with you they need ID and if you have anyone with you, even though over 21 and not buying anything, they also need ID. Dumb! read more

BevMo is a good spot for your liquor and wine needs . I don't drink much but I like to partake in a nice glass of Stella Rosa Moscato, which I haven't had in over a year because of the baby. My husband loves the Wild Turkey Honey. The staff is nice and helpful. They have a very wide selection to choose from. There are also snack items in case you need to grab something for a party or get together . The prices aren't bad either; very reasonable. read more

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Lot of selection for beers and liquors staff was friendly and helpful The store was organized and clean read more

Went here to buy some beer. Waited in line for one guy for 8 minutes. Then the second. One for another 8. I dropped myself tuff and left wo purchasing anything. There's two employees walking the store and not helping the register. One just asking to help others. Ok Well, u can run the register. But u didn't. read more

How can you pass up a store filled with beers, liquors, and wine from all around the world?!? I sure couldn't! I've been to many BevMo stores and love that I can find almost anything here. The wine deals are great when they are on sale. It gets me to try new countries and flavors and I'm usually hesitant to buy. They buy one at regular price and $0.05 for the second is amazing! If you're not a fan of the one you bought, you can always gift it or cook it with something. If you live it, you got another bottle for only a nickel! I'm glad they also sell local beers here so I don't have to drive all the way to the brewery to pick up a six pack. Customer service is great! Everyone was extremely helpful and when they were unsure, they grabbed another expert to help out. I appreciated that they didn't try to sell me something that they didn't know and let me leave unsatisfied. read more

The employee working the register was absolutely horrible. I walked into the store, and there was a person at her register. we made eye contact, but she never acknowledged me, I stood in line while the transaction was being completed. A woman walked in before it was done, and the employee looked up and welcomed her into the store with warm pleasantries.. A man walked in, and she welcomed him the same way. So I asked her why she had greeted them and not me she first gave me an extremely dismissive grunt. I asked her again, and her condescending response was that she didn't speak because she was using her hands ... I replied, "You were using your hand when we all walked In but I was the only one you did t speak to. She simply just rolled her eye and released another dismissive grunt... Do better BevM..... Do Better read more

The customer service I received from the manager Jamie was outstanding. He went above and beyond to help me find the perfect bottle I needed as I was shopping for a gift. I was also very impressed with the cleanliness of the store and how nice the cashier was. I will be returning to this store. read more

Very poor service and their prices are not competitive. Decent selection, but Total Wine just down the street had even more selection and better prices. read more

I haven't been in here in awhile, but looks like with the GoPuff acquisition, the shopping experience in-store has declined significantly. I understand the focus with quick delivery of food + alcohol, but in-store was a complete let down. BevMo used to be the store you'd want to spend time at, ask questions and browse because of their focus on the variety of beverages they carried. Now, it's the complete opposite with the experience feeling cold and unwelcoming. It feels like you're shopping at a wholesale warehouse, where customer experience is the least important. Plus they are way overpriced than the other main competitor down the street which I won't name. The fact that you have to show ID to buy non-alcoholic items is not only an annoyance, but inefficient for both parties (what a silly thing to show ID for a bag of chips or olive brine!). Now that said, I guess I'm just old. I suppose if I was 22 years old and in need of an emergency delivery of White Claws and chips I would go thru GoPuff BevMo! read more

I don't ever come to BevMo but I did come here today because I had a gift card. The place is very clean and organized. I came to buy stuff for a White Russian and the prices seemed average compared to other places. I liked the many options of alcohol not to mention they've got a little section for deli, cheese and meats, ice cream, appetizers, I even saw toothpaste! At first I thought I'd have to drive to a different store to buy half and half for my white russian but turns out they have the organic one for $3.49 (same price as Safeway or Bel Air.) Definitely saved me another trip. That was a plus in my books. Service was meh when I first walked in but when I checked out, Nick was really friendly and helpful. He even gave me the deets on why the store had a little section for the food and other non alcoholic items, and helped me save a few bucks by using a membership (once signed up). Grubhub and BevMo partnered up so they do deliveries up to 3 am. Unsure if alcohol is until 3am but I'm sure the food and toiletries are. The price is cheaper to deliver than Uber and Doordash, is what I was told. Def worth checking out. read more

I was trying to inquire about some Belgian beer called Grimbergen from Bevmo and I asked a worker there about it and the first response was never seen it in my life ever and that doesn't make any sense since he literally saw it on my phone since I had a photo of it. All he had to say was " that's the first time I've seen this I don't carry it in my store" because apparently he was the manager, and he had long black hair and glasses and wore a black mask. So I decided to walk up to the register and try to inquire about it again ,but found out later he was the manager, and then he finally decided to help me once since I was trying to inquire if they carried it at all , and I did apologize if I upset him in anyway and he replied " no problem" but he wasn't even looking at my direction when talking to me , he was just walking away while talking so the manager there in my humble opinion doesn't seem to want to deal with people at all, even though I was not rude. Keep in mind this was after the fact I bought from his store two cases of French beer, so it's not as if I was some guy who didn't even bother to give his store honest and polite business . I will see if their competitors carry the beer that I bought. If not then I'll try to stay clear of him since my first experience with this manager shows he is just angry with me for whatever reason , even though I never used profanity at him or raised my voice once , and if you are the manager who I dealt with and you are reading this , please don't be upset all the time , to a degree I can identify with your anger, especially when you're going through stuff maybe something personal or perhaps business related but if I'm not the bane of your anger, don't take it out on me or anyone else please . UPDATE : I was given a phone call by a supervisor named Jamie and he made it right and apologized for what happened and he wants me to be a customer with him still, I will gladly try to support his store as much as I can and look forward to doing so, that's why I bumping the 2 star to a 4 :] read more

BevMo! - This was the receipt to the beer that I bought. - Beer, Wine & Spirits Near Me - Elk Grove, California

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My adorable wife often likes to tease me about my obsession with nostalgia-inducing products. If a retro pair of shoes releases from the 90's, sign me up for a pair! When Best Buy began accepting preorders for the Super NES game console, I had multiple devices logged-in so that I could secure one (I'm sure by now you get the point). Therefore, it should come as no surprise that I take pride in supporting Diddy's (Puff Daddy, Puffy, P. Diddy) line of vodka (Ciroc). On a scorching hot Labor Day weekend, a friend of mine texted me that the BevMo in Elk Grove just opened a case of Ciroc's newest flavor: "French Vanilla." In case you're not familiar with the popularity of Ciroc, new flavors sell out almost instantly. After receiving the text, I immediately called the store and requested to have a bottle reserved (at the time I wasn't aware that you could do this). The employee I spoke to kindly took my name, phone number, and informed me that it would be on hold until closing. Four hours later, I arrived at the store, observed that only one "French Vanilla" remained on the shelf, and walked to the front to pick up my reserved bottle. The employee gracefully retrieved my bottle from the backroom and shortly returned. I entered my phone number (which is attached to my BevMo member rewards account), received the BevMo member rewards price, and the rest is history! Overall, I have never received anything short of outstanding customer service from BevMo (all locations). Aside from not having to deal with the questionable activity that usually surrounds liquor stores, the chain does a great job of stocking newly released alcohol (currently Ciroc French Vanilla is not available at all liquor retailers). read more

BevMo! - The elusive Ciroc French Vanilla! - Beer, Wine & Spirits Near Me - Elk Grove, California

I pick up my GoPuff orders from this location and the first two times went smoothly. The guy helping me out was very friendly and handed me my order quickly. The last time I went there, another person assisted me but he was so rude! He didn't even speak to me, literally no words were exchanged on his part, and he seemed like he didn't want to be at work at all. read more

The guy was rude at this BevMo didn't say hi didn't talk or smile no customer service

Awesome Crew! Went in to grab a specialty wine, staff were super helpful and knowledgeable. Please give these guys a raise

I love my local BevMo! They helped keep me sane all of 2020 and I will continue to come here! I love all the selections especially the local selections. I love ciders and appreciate that they carry 2Rivers, Golden Road and so many others! And of course you can't beat the 5 cent wine sale. It's a great opportunity to try new wines without breaking the bank. The staff is helpful and friendly as well. The selection of snacks is a nice bonus too! read more

I've been consistent customer at this location, in fact so much so i have a rewards account with BevMo. The way my friends and I were treated last night was absolutely absurd and unnecessary. While heading to check out to get behind another family we (and only us) were disrespectfully yelled at by an employee (Kyle) to form a single file line. We cooperated and did as he asked all the while expressing to him that he can ask in a nicer way. When it's our turn in line he then proceeds to demand for all of us to present our IDs (which I am well aware that it's protocol) but he could've gone about it at a different approach and demeanor. I get we were the youngest looking group of individuals in the store, but i don't appreciate being treated as if i was in a damn boot camp. I now know to take my $133+ worth of business to the corner liquor store or gas station where there's better customer service and a good laugh from a loitering homeless person with a good heart and sense of humor. read more

Herman helped guide us to just what we needed. He even answered our questions and gave us pointers. Thanks Herman!! You really helped us out

Long story short please don't say you price match when you really don't! Define price match?!

Shopping at BevMo is like being a kid in a candy store! Anything you enjoy of the liquid variety can be found here. This place is well organized and fully stocked with almost every brand, and version of drinks imaginable from pop, wine, beer, alcohol and liqueurs. There is a huge selection of wines from all over the state and even other parts of the world. All described by vintage, color, location of the winery and even what awards they may have won. I had fun one Christmas by choosing odd and less common wines that were from places like Australia, France, Germany and New Zealand, as gifts. Come to think of it , no one ever commented on whether they were any good or not! I found soft drinks I enjoyed as a child, but forgot about later in life that were actually on the shelves, bringing back fun memories of the olden days. But even better, are all the fine liquors they carry priced within budget up to the extremely rare and expensive! Sometimes I just like looking at all the fun gift items, bar ware, unique snacks and gourmet cheeses. While, BevMo is no longer the "Liquor Barn" of the 70's where you could get bargains singly or in bulk, sometimes their sales are worth a look see. The staff are helpful and friendly and I don't think you will find this much selection available at your local liquor store, bar none! http://www.youtube.com/watch?v=55Vu9EYFVAU read more

I enjoy shopping here for items I can't find elsewhere. The staff, for the most part, is friendly and helpful. Prices are unfortunately just ok and seem to be lagging with each trip. They do price matches but even that's become a hassle. One time I even had them tell me the wouldn't make any money on the sale. So how does your competitor do it? Perhaps a question worthy of more consideration. Places like Total Wine and Costco are going to really take a bite out of BevMo stores if they don't sharpen the pencils and get more savvy on promotions and lower prices. Even the grocery stores are stepping up with the beer and wine selection not to mention prices as well. It's a dog eat dog world out there. Don't get caught wearing milkbone underwear! read more

No complaints here. I've been going to Bevmo since I was a kid (not for myself obviously, just tagging a lot for errands when I was little) and have always liked the atmosphere here. They're all very similar so if you've been to one you know what they are like. I went here to get beer for a little beer tasting my boyfriend and I were hosting a few months back. They have a large selection of beer, both domestic and international, along with specials like Game of Thrones beer and plenty of cider. I went here recently to grab wine for dinner, and I love their 5 cent sales aka buy one bottle get another (of the same) for five cents. Got two bottles of a great Tempranillo for ten bucks! Of course, they also have lots of types of liquor. Parking is plentiful as it's in a shopping area. Service is okay, mostly friendly. read more

BevMo! - Beer, Wine & Spirits Near Me - Elk Grove, California