The short version:
Cleanliness. 5 stars
Atmosphere. 4 stars
Prices. 4 stars
Food. 4 stars
Service. 4 stars
Betuzas is located on the east side of Elsa on Hwy. 107. It is a locally owned and operated coffee shop and restaurant serving specialty coffees, teas, refreshers, and sporting a nice menu with sandwiches, soups, great breakfasts, and some Mexican favorites.
I decided I wanted to try their chilaquiles. I was trying to choose between red and green salsa, and the server suggested I could get half and half. So that's what I ordered, to be topped with an egg. She asked how I wanted the egg, to which I replied, "over medium" (whites done, yolks still mostly runny). To drink, I ordered sweet iced tea because they told me it was fresh brewed.
The iced tea was old and cloudy. I could barely drink it. The chilaquiles were delicious, but the egg was very much well done. The egg was not that big a deal to me, but a coffee and tea shop ought to know that when iced tea gets cloudy, it has gone bad. Update: I found out their iced tea is not meant to be a Southern style American iced tea, but some kind of a Japanese presentation that the owner says is supposed to look cloudy... So that answers that; It's just not what I thought I was ordering.
I wasn't going to say anything, but Siomara came to the table and asked how I was enjoying my meal.so I told her about the undrinkable iced tea. She immediately apologized and offered me a replacement drink. She also offered me a goodie from the dessert bar to make up for the overcooked egg. I chose to just get a replacement drink.
I think the staff at Betuzas cares about their customers. They seem to do so many things well; the chilaquiles were great (bothe the red and the green). I would go again. I will just order a fruit refresher instead of their iced tea. read more