Called Rick and asked him for quote and time availability for tuning piano (average price for local…read morearea $210) and he told me he would give me times late night after he was finished playing. It's been a week- no call or text back with availability. Guess he doesn't need the work?

Great communication and flexible with last-minute timing change. Did an extremely thorough job of…read morebreaking down and tuning or piano. We really got our moneys worth.

He did a great job tuning the Piano for a reasonable price. It sounds great!! It took a couple…read morehours and then it was done.

Donavan is professional in every way. From the moment I contacted him for his service he was…read morenothing but prompt and courteous. Donavan arrived for his job punctually and did not waste a second to get to work. Only using his ear, he turned my recently tuned but moved piano into a masterful instrument. The little tunes he played while tuning the piano completely captured my heart. I am so happy to have found him. I will definitely be seeing him on a regular basis. Thank you, Donavan!

***Update - I reached out to Mr. Johnson one more time and he explained to me that are different…read morelocations. So I wanted to make sure that I had the correct information. I appreciate him letting me know. I have since filed a police report.*** I wish I had read the reviews on here before I booked. I saw reviews on Facebook and thought we found great movers. I told my husband and he called them. The 1st rate quote given was reasonable and by the time our move came, the rate was reduced. I should have known better. We were told we would have 3 movers and on the day of the move there were only 2 (one that was maybe 30 and the other very early twenties of that). The older one was the harder worker and the younger one while he did work, it gave off I am just trying to make some cash. Nothing screamed professional movers. They packed the things from the old residence and they left for the new residence. My husband went with them. I stayed at the old residence. They unloaded at the new residence and my husband called to tell me they were done. I sent the payment. I thought everything was fine. Of course, it takes time to unpack and having to work, one won't unpack everything immediately. As we began to unpack, I realized items were missing. My Michael Kors purse (with cash and my necklace in it) and my son's laptop with the cords, were stolen!! When I contacted Mr. Johnson, the owner, he was so dry and nonchalant and said he would have someone call me. The next person (Henry) calls and he then says he would have someone else call. Then Rafael Wright calls. The most unprofessional and rude person I have encountered in a while. He kept saying, "The dude that was there gave the okay saying the truck was empty. That everything was off." Really? Of course the thieves aren't going to leave the things in the back of the truck. He then said "And dude tried to have them come back to get other stuff to take to the dumpster." Yep, my husband asked them if they wanted to make extra money to remove old furniture from the old residence. But what does that have to do with them stealing from us?!! My husband made the mistake of going upstairs to put our bed together (big mistake) while they were still bringing things in and I feel confident that is when they made their move. I can tell they are trifling, mindset is small, and they have bottom of the barrel thinking because you would steal period. But to steal from people that gave you items for free (brand new baby high chair still in the box because the older one claimed his brother was expecting a baby soon). Needless to say all Rafeal provided was frustration and no type of resolution. But what I do know is, you reap what you sow and while I don't appreciate what happened, God will definitely take care of the two thieves and those that didn't do anything about it. Believe that!! This was MY experience and I had to share it!!

If I could give these fools a negative rating. I would because a 1 star is absolutely too much. I…read morecontracted them to move on 1/22/2025 and during this process, they broke a lot of furniture but only took account for my office desk table for which they took with them for repairs. It's 1/29/2026 and I still haven't gotten my table. Every time I reach out, there is an excuse staring with they need to find it because they lost it and then they found it. They were waiting on repairs but couldn't repair it but then they repaired it. Then they were delivering it but now I can't catch up with them to get it. I am about to sue them. This is ridiculous and their service is trash.

On time; Hard worker; No nonsense; Knows his stuff and the piano sounds right after he has done his…read moremagic: Perfect!

Matthew is excellent and unassuming. He comes to your house, charges you a very low rate and let's…read moreyou know before he comes what it will be and sticks to it, unless there is something seriously wrong which he will show you. He is professional and my piano never sounded better! Highly recommend!

Minutes after I posted my bad review about this company. They reached out to me to address and fix…read morethe problem at their expense. I regret posting my bad review without giving them time to make things right. Sometimes we post quickly out of frustration and anger. However, I am a very satisfied customer and will continue to use this company for my future piano moves. And, I apologize for my actions and hope consumer faith can be restored with Action Piano Services. They take care of their customers. Dec 22, 2020.

Ron Owensby provides the type of craftsman-oriented piano service that would typically only be…read morefound in more sophisticated markets like New York City. They do not tune. They do everything beyond tuning: voicing, damper felt replacement, tuning pin re-sizing. REGULATION (their main service)... We are beyond blown away by what Action Piano Services did with our 1917 Schiedmayer grand, a piano we were fortunate to acquire from elsewhere -- a fine instrument visually and structurally, but in need of the kind of TLC that only someone with decades of experience could provide. I am not sure if anyone else in the Houston area does this kind of work.

You know how there's that saying: "never trust a skinny chef"? Essentially it means "don't trust…read moresomeone that doesn't consume/take part in what they create"--well after watching a few youtube videos of Evan (the owner of Roberts Pianos) on the piano, I knew that 1) Evan mos def partakes in the joy of piano playing and 2) Roberts Pianos = the place to go to purchase our piano. NGL: buying a piano is/can be nerve wracking--but after visiting the shop and playing the pianos IRL, I was put completely at ease--I didn't feel like I was being sold anything. Evan was very kind and knowledgeable and answered my gazillon questions ever so patiently. I literally went in and bought our beautiful new-to-us piano (sidenote: her name is Kawai) on my lunch break and prob would've stayed longer discussing music theory had it not been for the whole needing-to-continue-to-stay-gainfully- employed thing lol. TLDR: BUY YOUR PIANO HERE

When the technician arrived at our home, he was courteous and professional. I own a 70 year old…read morepiano that had probably not been tuned in 25 years and he talked me through everything he was doing. I appreciated his expertise and would highly recommend Robert's pianos for future work on my piano.

Very knowledgeable and helpful. Scheduling was easy and he was able to fix my piano. Will be using…read moreagain in the future.

Excellent staff, great pianos. We bought a nice upright and very pleased with the overall quality…read moreand service from Kawaii at this location

If you're looking for a piano, then come to Kawai Piano Gallery! They have tons of options from…read moreacoustic to hybrids to grand. Kawai pianos do NOT have plastic in them. They have carbon fiber which I learned from Natalia at Kawai. Natalia was so funny, honest, helpful, and informative. You can tell she's very passionate about Kawai pianos haha! Natalia truly is the queen of Kawai pianos! This was the best shopping experience I've ever had. Truly memorable especially thanks to Natalia! We ended up buying a K200 piano. Thank you Kawai Piano Gallery! Thank you Natalia for such a wonderful experience! :)

I contacted the company to tune my piano after we moved and they were very responsive via email. On…read morethe day of service, the tuner was on time and was detailed in tuning the piano. Now, it sounds better than it did when it was last tuned. He explained what he was doing and was very friendly when I asked questions. I will definitely use Golden Key moving forward.

I just moved recently and needed to get my piano tuned. It's been over a decade since it was in…read moreuse. I spent a couple of days looking for a piano tuner who seems to have a lot of experience and within my price range and location. I contacted him from his website and he emailed me back within a day. Compared to all the other I contacted, he was very quick. I believed that my piano was extremely bad and needed repairs so we made a two appointment days in case we needed the second day. He came in and quickly gave me a quote which was a lot lower then I expected from his website's price listing and we didn't need a second day. While he was working on the piano, he explained to me a couple of his instruments about what they are and used for. He also told me about worse case scenarios (string breaking) and what the aftermath would be. He was here for a few hours (2-3). He was very respectful and kind. My dog liked him too. :)