We had a great experience with Ilya and his team at Status Wood. We had a very large built in…read morebookshelf made. I was nervous taking on a large project as a new homeowner. Ilya made me comfortable with the process and was quick and responsive to all my questions. He gave me pricing options to stay within my budget. The project was complete within a few weeks. The finished product is beautiful.

Let me start by saying that StatusWood does very nice work and Ilya is a very nice guy. But the…read morepricing here is ridiculous, and the communication and timelines are pretty bad. We never knew where the status of our project was (Status: the irony). We had to constantly check in and drive the process. Even got our "finished" product for our thousands spent and it wasn't even finished.

Chris does an amazing job. He showed up when he said he was going to. He is very friendly. And he…read moreput together the furniture in no time! This was literally the easiest furniture delivery I've ever gotten. Additionally, the furniture was very well-priced. Chris communicated the whole time about what to expect with the delivery.

I've been buying furniture from Chris for over 20 years. He is professional, courteous, and…read morereasonably priced. The furniture is high quality too. On time delivery and set up. Loved my latest bedroom set. Will be buying from again. Thank you Chris.

Service is great, the employees greet as you walk in! After look around one of the employees ask if…read moreI was looking anything in particular? And was looking for a dresser and he show me in a big tablet screen they have of all kind of models. I got to choose color and size and type of dresser I wanted!! End up getting one and was on promo at the time I was there. They do credit program/ financing if you want to build your credit 3 month pay off!! Can change on season o promotion be aware. The value I got the dresser was great for my wife!!

My husband and I bought a queen size bedroom set, no mattress, 2 night stands, the tall chest…read moredresser. We also ordered a kitchen table set. We ordered the furniture in November 2024, received it December 2024. Then we ordered the wide dresser with mirror to complete the set in march 2025. We received it in April 2025. Upon moving the tall dresser in our bedroom not even 2 feet, the leg broke off. I called DFW and their 1st response was "Oh your dresser is not under warranty." Of course I was mad and said that it was ridiculous and POOR POOR quality for the leg to just break off and only had the furniture for 4 months!!! Mind you my previous bedroom set I got rid of I had for over 25 years - Cherry wood (the real wood). Of course I regretted buying this furniture. So with some back and forth the guy says bring the dresser to us and they will ship to manufacturer and "see what they can do". Not reassuring. So my husband took the dresser down on a Tuesday, then the people at the warehouse say, we need you to bring it back on Thursday, as if they couldn't just store 1 broke dresser for 2 days, but whatever. So they send it back, the guys says the dresser should be ready in 2 weeks. 4 weeks go by, no word from them, so I call, the guy at DFW says oh let me check and can I call him back. I said no, you have had my dresser for over a month, and have made no attempt to give me a courtesy call and I expected him to call me back especially since it had been over 4 weeks it was with manufacturer. Overall, the quality of furniture is POOR, and cheaply made, I think Ikea might of offered some better quality furniture. I would not recommend DFW for furniture to anyone. I didn't like that they were quick to be dismissive and had to go back and forth about getting the 4 month old dresser to be returned and fixed, and on top of everything they didn't even try to offer me nothing.

Best Quality Furniture Store at Lowest Price!…read more I've been to Reliable Liquidation so many times I've honestly lost count--and for good reason. The people there are incredibly kind and always willing to help, whether you have questions or need assistance loading your items. That level of service really stands out. They offer hotel-quality furniture at lowest prices. For 2nd-hand furniture, you might find a few minor scratches here and there, but the pricing always reflects that, so you still get amazing value. I've furnished not only my main home but also my ADU with pieces and decorations from this store, and I constantly get compliments from guests--everyone loves how everything looks. Their delivery crew is just as impressive. They wrapped everything carefully and handled the entire process professionally, which made the experience even better. Big thanks to Darrell and his team for always going above and beyond to make each visit a great experience. Highly recommend checking them out if you're looking for quality furniture at great prices! Josie

It's always a pleasure shopping at Reliable! Darrel and Edgar are always there to help and you…read morenever know what great treasures you may find. Great value too! if you're looking for home furnishings, have an AirBnB or other housing to furnish, make this your first stop!

My boyfriend and I went to find a white wardrobe armoire for the second bedroom and found what I…read morewanted. Felipe Wardrobe. It's pretty big and I stand 4' 11". Lol. We've read about bad experiences buying from Living Spaces. Our experience went well. Our Felipe Wardrobe got delivered in the day promised. It was inside a big box and the wardrobe was well packed. We were impressed. It was perfect and it didn't arrive damaged. I am very happy with the purchase my boyfriend bought me.

We bought the KYNDALL II Grey Twin/Twin Trundle Upholstered Bunk Bed in December 2024, and the top…read morebunk recently collapsed completely onto the bottom bunk under normal use. This bed was barely used. No jumping, no misuse -- just normal use. A bunk bed should not structurally fail like this after just over a year. This is not wear and tear, it's a serious defect. The most concerning part is the safety risk. If my child had been on the bottom bunk at the time, this could have caused a serious injury. What's even more frustrating is that Living Spaces refused to help because we are just a few months outside of the one-year warranty. Hiding behind a warranty when a children's bed collapses like this is unacceptable. This is not just poor quality, it's dangerous. And the lack of accountability makes it worse. I would not trust this product or this company.

Business like this must be reported to BBB business bureau if owner is rude & yells at customers,…read moredelivering their furniture s in bad conditions and in a timely manner and as promised! Its really a waste of time & stressful for customers and this owner or seller must show respect to prospective buyers 'come on his is where you make money from and City of Hayward don't tolerate business like this for their residents. They will do something about this when reported.

Don't waste your time, the way they wasted mine…read more They don't respect their own business hours, even with a big furniture sale outside on the sidewalk.

First off, I always have shop with Ana Furniture. I walked in and was greeted by Richard Ma. He is…read moresuper friendly and compassionate about his work. We wanted to change out our couch and tv stand. He walked with us for 2 hour picking out different styles. Delivery was great. Every item came perfectly wrapped and assembled with out damage. Thank you Richmond for reaching out when you were on vacation and made sure everything was going smoothly.

Customer service is horrible, I wish I could rate them -5 stars. In June I had a sofa delivered…read morethat was defected. I worked with Cynthia who scheduled a new sofa to be delivered which was worse than the first sofa. I told the delivery team I did not want the new sofa, and they stated they did all they could and was instructed to leave it by the manager. I called Cynthia and left messages. She would not return my calls and instead Egan communicating via email. He her email, she stated there was a defect and offered to buy felt tip on the leg to fix it. Paying almost 3k and having to put felt on it to stop it from making noises did not sit well with me so I asked for a refund. Cynthia started stalling and ignored my request. I was left with no choice but to file a dispute with my bank due to receiving a defected item and the merchant is unwilling to correct it. It's been 2 months and now Cynthia has started fighting with me via email demanding I either take the couch at a discount or an extended warranty. I told Cynthia we can schedule her team to pick it up and once again, she's ignoring the request. I will never do business with Ana again being this is the way they allow their staff to speak/treat customers.

This review definitely has been over due. Back in December 2017, husband and I were finally moving…read moreout of our small studio into a 1bdrm apartment. We got rid of all and everything, so we needed to buy new furnitures. Found NWCF on yelp and Tim was the one who helped us. He was so patient and helpful! Prior to coming here, we eye shopped at other shops, one of them being Scandinavian Designs. We fell in love with one of their bed frame that was made in Italy, but it was too pricey. No natter how many other bed frames we looked at, we couldn't settle. So, just for the sake of it, we asked Tim if they might have a similar bed frame we saw at Scandinavian Designs. And to our surprise, they did! We purchased : Bed frame + king sized mattress (we absolutely love!) Dining table (love the marble top table, but the chairs that came with it appears cheaply made. The legs keep unscrewing, making it wobbly and flimsy to sit) Sofa set (husband likes it and says it's comfy since it reclines, but not to my liking. It hurts my back and is not comfortable at all.) Coffee table (the top can be adjusted higher and comes with 4 storage chairs) 2 rugs (my dog really likes it) Wine rack (money wasted) Tv stand (stylish and nice) Delivery was included as well as the assembly of everything. Most of the furnitures were delivered on time, except, the bed frame took forever to come and our firm mattress was delivered as a plush. It appeared the company that the bed frame was ordered from kept delaying the delivery date so we had to sleep on the plush mattress for a week or two with box springs that NWCF let us borrow. The owner, Ethan, made sure to keep us updated through all the delays and did change out the plush to a firm mattress. Finally, after several weeks, our bed frame was delivered. The guys who delivered it assembled the bed for us nicely. At the same time, they had to change out our dining table because we noticed the corner edge was broken off. The initial customer service experience was great, but im leaving 3 stars because Im disappointed that an agreement was not honored. When we first made all these purchases, I asked Tim if something did not work out even after couple months, if they would be able to take it back. We were told that they pride themselves in customer service, but if it goes over a certain period of time, usually no, BUT he would make an exception for us. Clearly, that doesn't seem like the case... I understand it's been over 5months, but the wine rack ended up not being a good fit. Many of my wine bottles don't fit as well as all my wine glasses don't fit either. So basically, it's not serving its purpose. Called recently and asked if we could return/exchange to something else, but was denied because the original box has been thrown away and it took over 2 hrs to assemble. So very disappointed.

By far the best, reasonable rates (comparatively speaking) and friendly service! Ethan is the best,…read moreI highly recommend this business. Ordering to delivery went smooth- I was able to get my furniture within a couple of days of ordering, and the delivery crew was on time, and very courteous. Pricing was fair - they undercut the competition by $75. I saw the same exact piece of furniture at another store, and was going to order from them until I went to see Ethan.