WARNING landlords and tenants. This property management company deserves a negative star rating…read more Our family lived through a nightmare with this company dealing with toxic mold issues in the home's air duct system. After 3 months of notifications (documented), denied contractors (documented), we were forced to hold rent which Moody Group responded in a retaliatory manor by shutting and blocking A\C systems, bedrooms rooms, and a bathroom in the name of repairs and then disappeared for weeks with no response or return. When we demanded action they hired an attorney to force us out with eviction. We then caught them hiding toxic mold reports and stating mold reports were safe. (all documented). Even the contractors hired made recorded statements that Moody group was acting in a retaliatory manor by making it difficult to communicate with our family to schedule repairs which they then used as an excuse as delay of work to force eviction. The owner, Vanessa, is an evil woman and should have her licensed pulled for her actions and charged criminally. They will dispute each aspect of these claims but photos, witnesses, audio recordings, and documented communication cannot overcome these claims. These people should be prosecuted for their actions and hiding toxic mold reports from a family is border line criminal. Do not hire or rent from this company.

The Moodie Group have been managing our first property, in the Tampa area, since 2017…read more We just bought a second one, and once again The Moodie Group was there for us 100% from beginning to end, since we live in California they did final inspection for us, and the best part, it was rented even before we closed the whole transaction. Special thank you to ERIKA and Vanessa, you girls are GREAT.

Linda is an awesome realtor and property manager! I WAS renting from her property management for 6…read moreyears. The reason why I continued renting for so long was because the service was consistent!! Every time I needed something fix, I would enter the service in the site and Linda would call me the same day to fix the issue. I never had a situation where she could not fix anything. The rent was affordable and we never had an issue with the rent going sky rocket high. I appreciate Linda's service. As a matter fact, this year the reason why I am no longer renting from Linda is because she helped me buy a house! I didn't think I could afford to buy a house. I am a single mother and it's hard doing it on your own. I told Linda that I was interested in buying a house somewhere and I gave her my requirements and what I can afford one day. Within that same day, Linda contacted the builder and she used her real estate "LINGO" and she was able to get my closing cost WAIVED!!! This honestly was a blessing to me. She saved me $9000 in closing cost. It's feels good to say I am a homeowner now!! Even after I bought my house, she checked in with me to see how I was doing. She is someone who really wants to help people fullfil their dreams. Please contact Linda Wright because she is the W"RIGHT" choice!

Linda Wright was an absolute Rockstar when it came to her dedication in helping us to find the…read moreperfect home. At the time we had a lot of personal decisions that we were juggling and even the location of our new home was up in the air. Linda dedicated so much time to showing us homes and all the possibilities in several locations that we were interested in like South Tampa, Palm Harbor, Tarpon Springs, wherever we thought we wanted to look at a house. There was even an entire day that she dedicated to us and we were able to view 12 houses throughout all of the locations I just mentioned. Linda was there and did in-depth research on each home, could answer all of our questions for each individual home, she knew the neighborhoods, school zones, taxes, you name it- Linda had the info. She was absolutely dependable throughout the entire process. She would call and email us back constantly in a timely manner when we had questions. She even made the offer, in between paperwork, inspections and closing process easy and stress-free. My fiance and I highly recommend Linda Wright for all of your home buying needs and inquiries. Thank you Linda! Don't know what we would have done without you!

We toured a property in Wesley Chapel with the clear intention of moving in on July 1st. While we…read moreunderstood this was a bit later than the listed availability, your leasing agent explicitly told us it wouldn't be an issue if we paid the deposit. Based on that assurance, we started the application, paid the fees, and submitted the deposit. What followed was a mess. The application process was unnecessarily complicated, mostly due to the disorganized and unprofessional staff involved. The third-party background check company you use (CAPS) repeatedly asked for documents we had already sent, clearly no one was paying attention or communicating internally. After we had spent over $200 and submitted everything, we were suddenly told a July 1st move-in wasn't possible anymore. So we tried to be flexible and offered to move in on June 15th, well within the 30-day window, but instead of a straightforward answer, the leasing agent sent us a string of confusing, contradictory emails that made no sense. Then, without any real discussion or explanation, we were told the deposit would be refunded. At that point, it became clear this company and the people you work with are completely disorganized, hard to communicate with, and honestly, not worth the time or effort. Looking back, I'm glad this fell through. If this is how things are handled before a lease is even signed, I can't imagine how much worse it would have been dealing with your team and the landlord for an entire year. You seriously need to reevaluate your communication, your processes, and your partnerships.

I have been living in the United States for over 16 years, and because of my job, I've traveled to…read moremany places and done business with numerous companies to rent apartments and houses. I have never seen such poor property management as I experienced with this company. First things first -- I worked with one of their agents, Jack. He was a good guy and very helpful, but that was the only positive thing I can say about this property management company. We applied to rent an apartment they were managing. Their website was extremely disorganized, and they required each applicant to apply separately. Before that, they asked us to pay the application fee plus a security deposit -- which totaled around $2,000. After completing all these steps, we waited for a response, but it took forever. After more than two weeks of struggling just to complete the application process, we finally submitted it successfully. Even our agent verbally apologized for all the delays. But just two days later, we were informed that our application was denied. They wasted over two weeks of our time for nothing. If you ever come across this company -- run away.

I used this First in Real Estate Services company for over four (4) years with continuously…read morefantastic results. I could not ask for a better company with better results. I have owned over 20 properties during my many moves in the military. I have rented approximately half through these types of management agencies. Every time there was a repair needed they were on top of it! Every time there was a vacancy they found tenants, or if there was an issue with tenants they resolved it with me in minimal time. I asked them to help me sell my home and they were able to secure $10K more than my asking price. During the last 10 years when customer service seems to be sliding they have taken care of us so very well. Thank you Michelle and team First in Real estate I give First in Real Estate Services company my strongest possible recommendation! CMSgt F Keranovic, USAF (retired)

Absolute worst rental experience I've ever had. Completely unprofessional owner and employees…read more House was filthy upon move in even though it had been supposedly cleaned. My kids feet were black upon being in the house for less than 5 min. Claimed we damaged things that we had listed on move in condition form as already damaged. I could go on forever. Withholding my deposit still in ( February) when I moved out in MAY because they are trying to charge me for things we were not responsible for. RUN the other way. They could care less about their tenants.

Berkshire Hathaway has one of the top sales team in the area for this Tampa office. There are so…read moremany wonderful agents and The broker, Robert Hilliker, raised this location to be the #1 top selling office for Berkshire Hathway in the area. These agents care about their clients and negotiate to make sure they obtain the best price for their home. Kim Hilliker and her business partner, Tammy Hellman, are the dream team, they have 15+ years experience in real estate and I highly recommend them. Don't let the reviews sway you, judge the experience for yourself, call Kim & Tammy.

Went to do my walk through today before signing my lease. The house was filthy. Kitchen grease,…read morecobwebs, soap scum, thick dust on ceiling fans. Just filthy. Also 2 of the burners on the stove didn't work. They would not put in writing that it would be repaired in 30 days. Called them, they said it was clean and if I don't like it. Find another house. Very unprofessional!

Don't never use this company for anything. I was a renter…read moreof a property they managed. We moved out back in March of 2018 and still have yet to receive the security deposit back. It has gotten to the point Marlene won't answer my phone calls or emails. David Birr the broker wont even respond to my emails which I have sent him 4 now. I have now retained a lawyer to assist my husband and I to obtain our security deposit back.

Mike Mestre does a great job managing my property. They make it hassle free & are super proactive…read more Everything from background checks & inspections are taken care of. Maintenance is handled on their end & if you have warranties on appliances they take care of things through that process also. Great job!

I've had a great experience with this property management company. They are professional,…read morecommunicate well, and respond quickly to both questions and maintenance requests. Everything is handled in a timely and organized manner. Overall, a very positive experience!

Angela Heili, Sumtervill | Buyer Rating February 2018…read moreKimberly Hillary made this home purchase as smooth as it could possibly be. She took care of every little detail and made the purchase very stress free. Her attention to detail is impeccable and her ability to handle all the aspects of buying a home are absolutely top notch. We recommend Kimberly to anyone looking to buy a home!!

HORRIBLE!!! We have had a contract with them running for the last 2+ years. It appears that no…read moreproperty manager ever actually set foot on the property to check on it. I live far away and had to come do my own walk through when the tenants vacated, and it was clear that nothing was ever done to the trees/ hedges/ beds for the entire time. The company dropped the ball in a nightmarish way. The home is now in a state of disrepair, there was a cable wire running through the lawn through a tree in the front yard, the fence gate was broken, nail holes everywhere, cracked stucco, digned garage door, cabinets stained from a spill, scratched hard surface floors, etc. and I am having to spend an inordinate amount of time managing the property through the rehab with contractors, repairing the property, and collecting for the damage and cost of services. - They did not do the walk through / outprocessing of the tenant in a timely manner - I had to reach out to them with my real estate agent to find out WTF was going on with the property. - They allowed damaged/ cracking stucco to be unreported/ untreated causing potential greater damage to the structure of the home which has led to me having to file with my insurance company as to the extent of the damage and whether the repair will even be covered. - They did not do any work to the plant/ flower beds or landscaping and allowed it to become overgrown though it was their/ the tenants responsibility to provide that enduring upkeep and though I paid for service each month through their vendor. I have a perpetual puddle/ mud zone where something has been leaking and has been left in neglect. - They did not transition the vendors managing the lawn/ property over to me in a timely manner and the yard has been unkempt for over 2 months and I am still trying to address grass that is higher now than my knees; three vendors have failed to show to begin mowing the property. - The tenants did more damage to the home than the deposit and they are not communicating about the invoice and the costs to repair the home nor my time for having to do their job(s). - They refused IN WRITING to participate in engaging vendors to repair/ replace the home to it's move-in, original condition saying it wasn't their job. - While they made a promise to return the full deposit at the end of last month, since I asked them how they were going to address the costs that exceed the deposit, they have gone radio silent - and guess what, no payment showed up in terms of the returned deposit. Currently the deposit is supposed to be about $2800. Right now the damage/ repairs/ assessments are nearly $6,000 and I'm still working through two issues that may cause that to escalate in price and time. I have sent them an invoice and an updated invoice with no response. Supposedly they were releasing a payment at least for the deposit amount at the end of last month but that turned out to be a lie also. I'm left with little other choice than hiring an attorney for breach of contract at this point.