Love these guys! I've used them 10+ times and all but one time had an amazing experience. Theyre…read moreprofessional, always on time (early actually), courteous, nice/clean cars.. they're just great! And competitive prices! My one bad experience was handled wonderfully by their staff - I called to complain and without question the gentleman on the phone apologized, acknowledged my loyalty to their company, and refunded me completely. In addition, he promised this driver would never work for them again. That's wonderful customer service and more than I could have asked for!

We booked a luxury SUV with Future Limo for our recent trip to NYC. Sometimes when you're booking a…read morecar service, the most frustrating part can be getting a quote and scheduling, so I appreciated the ability to do it 100% online! A BIG tip for Future Limo- they should send out a confirmation/reminder e-mail the day before your pickup verifying they will be there. When we arrived in NYC, I realized that I hadn't actually heard from them since I booked several months ago and had a moment of panic standing in the airport. What if they didn't show?? Luckily, I did end up receiving text messages stating they were there. But man, when you're busy planning and traveling, these small things slip your mind, and a verification the day before would really ease stress on the customer. Since I had booked so long ago, I wondered if they may have forgotten about me. Otherwise, our driver Carmelo was very nice and helpful and the SUV was clean and comfortable. I also appreciated his willingness to crank up the AC on a very hot day! One of us had an injury and he even helped us get out of the car. I would use them again!

We travel alot (or at least we did before the virus) and we were looking for a new reliable airport…read morelimo service, as our old service had became very unreliable. For this trip we also had a 6ft snowboard bag to transport to the airport. I found this Imperial Limo service on Google search, after passing over a few pages of companies that wanted me to book on-line. I hate that. needed to speak to a human being. The person I dealt with on the phone answered on my first try, was very professional, the procedure (emailed confirmations and 15 minute early arrival at my house and a text when they arrive) was also very professional, and they remembered on both legs of the trip to use a large SUV that accommodated our snowboard bag + 3 suitcases. (We've had other services show up with the wrong car - when we had specified about needing a big car for the snowboard bag - and we have to make a flight!) Our return flight was re-directed to EWR from LGA and the time was changed. No small thing, but the driver was there at EWR when we arrived and he was wearing a suit! The car was clean and he knew where he was going. And he was a super-nice guy. So we will be using them from now on. Totally recommend.

Rip off I was going to use them for my daughter's prom but I changed my mind. If you are looking to…read morebe scammed. Jack was who I spoke with. He is very greedy and unprofessional. I booked them after 9Pm Everything was finalized after 11:PM. I canceled the next day at 9:00am The next morning but Jack refused to cancel the order. instead of him understanding that his services was no longer needed for the 15 min ride at $335 pick up and $335 for drop off. $335 each way. It didn't make sense the location was so close to my home the price was not worth it. If there's no traffic it could take 20 mins total for close to $700. he refused to cancel and he became rude, he was eager to say he was still going to charge the credit card. since I booked it at night there was never a 24hr window but I canceled in the morning. The services was going to be for the evening. 6pm drop off and 11pm pick up. There was not a no call no show but he was saying he would use that to get paid if I try to dispute it. He is professional when getting your money but if you change your mind he will go out of his way to be rude. He made my daughters prom so stressful. Greedy company book elsewhere. This was Friday 6/2/2022 booked Saturday canceled 6/3/22 Monday 6/6/22 jack posted payment to the credit card. Just greedy

Would highly recommend! Worry free, dependable, courteous service. Very comfortable ride from…read moreSuffolk County to LGA roundtrip.

Prompt response; courteous and professional. Will recommend them highly and will use them in the…read morefuture.

Fantastic service. I used LuxeTrip to pick up a friend's family from JFK and I couldn't be happier…read more They were on time, the car was immaculate, clean, and as luxurious as advertised. The driver was very polite, professional, and attentive to all details. They stayed in touch with me until they dropped them at their destination, they will treat your friends and family like their own. Last but not least, they gave me a very reasonable price that you can't beat for the service.

Incredible service Price is very reasonable…read more Always on time for me Happy working with professional chauffeur service like them

Fantastic service by the whole team at Golden Class Limo- Cannot recommend them enough!read more

When my original plans to get a ride home from Newark Airport fell through, I had to make…read more alternative plans - and do this from Ireland before boarding my afternoon flight. I made an inquiry that was delivered to 5 car services super early AM in the US. I heard from 2 and chose Epic Lux. Ralphy was great - responded promptly with a fair price for what I i needed. He picked me up in a pristine Escalade fully stocked with drinks and snacks, and I started to feel at home before I even arrived. Epic Lux provides all kinds of transportation, from concert drop-offs and pick-ups to corporate event transportation and much more. Ralphy makes it a point to meet new customers personally and has customers who have used him for years. I can see why. I highly recommend Ralphy and Epic Lux, and I'll use him again for sure.

We have a special birthday dinner Saturday night & book drop off service. So, For a ride awesome…read moresuper clean service was outstanding & professional we loved our driver would use the service again & again. & will thank you

I utilized King and Queen Limo for a birthday recently and was so happy that I did! Yuriy was our…read moredriver and he arrived early ready to walk me through how to control the party bus. He did a really great job at finding a spot we could all meet at as our group arrived at different times. Communication was great throughout the whole process and they offered better rates than most when I was quoted. There were no surprise fees and the bus was awesome. Will definitely be using them again in the future!

This car service is great. They've been driving my mom to and from all of her doctors appointments…read morefor a few months now. She only ever raves about them, never a complaint.