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    Better Image Hair Salon

    3.2 (5 reviews)
    Closed Closed

    Services - Better Image Hair Salon

    Eyebrow services

    Haircut

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    European Wax Center

    European Wax Center

    (54 reviews)

    $$

    Booked earlier today after putting off the inevitable pre-vacation prep. Having been five years…read moresince I had my nethermost ladybits waxed, I decided to stop shaving and go full-monty before California. A friend owned a salon near Chicago previously, so this would be my first experience with an unfamiliar wax artisan, yet having seen great reviews for Melanie, was confident. The waiting area was clean, comfortable, and inviting. Immediately greeted and quickly checked in - wonderful for a first-time guest - even more excited to find out in-state residents receive half-price their first full bikini (their term for Brazilian). Feels like Christmas, let the games begin! By 4:15, the time of my appointment, I was notified Melanie was running a couple of minutes behind - loved the prompt notification - and by 4:17 Melanie was out greeting me. We walked back to the suite, I undressed while she prepped, and it was onto the table for business. Melanie was friendly, sweet, all smiles, conversational, informational, gentle, and darn good! Will certainly be coming back and highly recommend the establishment, especially Melanie. Well done all-around!

    I usually leave my wax appointments feeling incredibly happy and confident. I typically book with…read moreJasmine and try to avoid walk-ins, but sometimes life gets in the way. Today, I needed a quick eyebrow touch-up before starting my new job this week, and Jasmine wasn't available until next week. Normally, that wouldn't be a big deal. I just wanted a simple cleanup to remove stray hairs and feel put together. Unfortunately, I left feeling worse than when I walked in. Eyebrows make such a big difference in your overall appearance, and the best way I can describe it is that my brows were not shaped properly. The tail of my right brow looks almost completely gone, and there are still stray hairs that weren't cleaned up to define the shape. I'm honestly really disappointed. I still tipped, but ended up sitting in my car afterward crying out of frustration. I understand mistakes can happen, or certain specialists do things differently. So this is no shade to the specialist I saw, but the experience itself was disappointing. It just felt like a waste of money and time. The hairs I wanted cleaned up were still all there afterwards. And a whole part of my eyebrow is now missing. There wasn't any brushing or mapping done beforehand, and I was told I couldn't achieve the shape I wanted due to a lack of hair and that I would need a brow serum. I was also told my brows are too blonde to get the look I was going for... something I've never had an issue with before. At the end of the day, this means I now have to wait for my brows to regrow to fix the shape all over again, which is frustrating. Especially right before starting a new job. I'll be going back to Jasmine to get them back to how they were before, as she has always been able to achieve the look I want without issue. Hopefully, I can get them back on track soon.

    Tru Salon and Spa - Transitioning to gray by Laura

    Tru Salon and Spa

    (16 reviews)

    $$

    I love Brandi, but all the girls have their loyal customers. They are all super friendly,…read moreappointments are easy both on line and through the salon. I've not had a "bad" hair experience at all.

    Let me start by saying I'm a bit of a pushover. I went in with a specific look in mind; I wanted…read morebalayage with blonde highlights. I've been getting regular highlights for years and didn't want that look anymore. Showed pics of the look I wanted but the stylist talked me out of it saying my hair was too thin to freehand, the grey on the top of my head needed camouflaging, and it would take a lot longer to do. See model pic for the color I asked for. My own fault that I gave in, so now I have an all over my head color, not the color or the application I wanted but not horrible. The service took 3 hours. Lora the stylist was very nice and explained everything to me along the way. However, I do not like when stylists cut hair dry. When you do that hair gets everywhere, and you can't style the new cut because the hair is already dry. So, I couldn't tell what the cut really looked like because the hair was dried flat to my head. The next day I styled it myself and thankfully the cut was good. I will also say that I thought that $200 was high: $125 for highlights, $48 for cut, and $20 tacked on for shades (no idea what that is). I really liked the shop and think there may be other stylists there that can give me the color I want. So maybe I'll give it one more try. As for COVID precautions, the checkout was not contactless and some stylists don't wear masks.

    Better Image Hair Salon - hair - Updated May 2026

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