Jason Anderson sets the gold standard of timely, reasoned, and thoughtful counsel. I have…read morecontacted Jason on two occasions about two separate issues, and both times he responded with a thorough and thoughtful assessment of my issue and potential next steps. In both instances, I was dealing with unreasonably punitive medical companies and frustrated by how much the cards seemed stacked against me. I came away from my interactions with Jason empowered by the options he made me aware of. Jason clearly cares about people and about ensuring they aren't taken advantage of by faceless companies. He is the voice of reason, and I highly recommend him to anyone who ends up in the unreasonable world of collections (or any unreasonable world for that matter). This is the guy you want in your corner. Thank you, Jason! p.s. I second what other reviewers have said about Jason being professional, caring, compassionate, awesome, an activist, and life coach. Also the reviewer who said he restored her faith in humanity. These superlatives are well-earned, he is indeed that good.

I was offered a free consult with Jason. I appreciate he took the time to talk to me as I…read moreunderstand it's a small firm and they're busy, but during the 5 minute consult, I explained my legal situation and in my opinion Jason was very cold and short with me. I feel he also came off demeaning and made me feel stupid and embarrassed. I was not looking for free legal help, I was looking for clarification and if my case was under the scope of his practice. I was not upset that he couldn't take my case. I work in the legal field and understand how the process works. I learned additional information and asked Jason if that was under his scope of practice, and was not looking for additional legal advice or any advice, just asking if he could take on my case. Again, my issue is not that he couldn't take on my case, my issue is that I felt he came off demeaning and how I was treated. I will not be reaching out again for any reason.

I only consulted with this firm, I spoke to Mark Ditton and he convinced me that chapter 13 was the…read moreonly way to go because he didn't really feel comfortable going with chapter 7 due to my relocation circumstances. Also he stated that he liked chapter 13 and that it paid him more. He really convinced me, and I was deciding to do a payment plan for 5 years instead of discharge in 90 days. Well I'm glad my gut told me to make another phone call. And I was successful with chapter 7 with another lawyer. This lawyer was very knowledgeable about all of bankruptcy and he desired to do what I needed and knew what might happen if my relocation was an issue. I felt that Mark was mostly knowledgeable about chapter 13. And the cost of 13 was too much, up front and over time. My suggestion is, if someone from this org is pressing you to do chapter 13 when you feel you qualify for 7, call another lawyer first and check on it. I feel blessed to have made one more phone call after this in person consultation.

It's been three weeks since I have initially contacted them and signed the paperwork to get things…read morestarted. No one has called back like I was told to expect, and no one ever answers the phone when I call the Seattle office. The last email I sent was 7 days ago asking a question about payments and I have still not received a response. I was looking forward to these folks helping relieve the stress of filing bankruptcy, but they are just piling more stress on top of everything else. These folks were suggested by my union, if things don't pick up on the communication front I'll be suggesting that the no longer recommend them to union members.

The DEBT RELIEF PROGRAMS ARE GRANTS FROM THE GOVERNMENT. WHICH IS FREE MONEY. The Government is…read moregiving the GRANT for FREE. SOME NOT ALL COMPANIES. Are getting these FREE GRANTS in your name. These Companies are taking the Government's money and your money. They makes deals with the Credit Companies true, but they keep the rest of the Grant (which is free money) and take your money also. Please don't fall for this scam.

The owners were very helpful in helping me understand and fix the issues I had with my credit. They…read morewere nice, responsive, and answered every question I had with patience. Definetely recommend them!

We don't have enough background from this company to give full stars so this is a first impression…read morerating and first impression was good. The location near us is a hq building, very attractive, huge, with dedicated parking, a little coffee kiosk outside, and even a food truck (probably for the staff not for us lol) at lunchtime. Very urban vibe. We were greeted cordially, big smiles, and seen by a consultant within a very few minutes. The consultant was calm, professional, fast. We're so happy we came by.

I was member 40 years ago and have appreciated their community roots approach. They have lost their…read moreway with the new CEO and are all about technology vs. people.

Paris and her team are passionate, knowledgeable, and committed to helping their customers. She…read moremade me feel and my family feel comfortable, and she believed in my goals from the very beginning! You won't regret using her services. Thank you, Paris!

From the owner: Have credit issues or want to improve your financial habits? We are here to help! Book your FREE…read moreconsultation today!

I used their services a couple of years ago, Jacob helped me with my case, and I would not hesitate…read moreto recommend them. He was very confident in his ability to get the best outcome, and that he did. FWIW, I was referred by another law firm as, due to extenuating circumstances the referring firm felt these guys could do a better job. Two thumbs up. Thank you Jacob!

If you need their services, and some of you might given this current economy...DON'T hesitate to…read moregive them a call. They offer a no-nonsense/no-hustle approach to financial counseling and bankruptcy. I witnessed a dear friend go through the process, and SDL was great to them. I also like that this is a woman owned business, and mostly female staff. Hopefully you will never need financial counseling or to file bankruptcy, but if you do I would give a call to Seattle Debt Law first.

My love didn't change when the name did. If anything, I wish I didn't have to go to Tukwila but…read moreother than that, this bank is the BEST. Amazing rates, truly comprehensive customer service and the knowledge your money is being well protected and well managed. Now there's more than one location and I usually only need to go into a branch 2x/year anyway so I will always be a customer, no matter if they change their name or location again, because this is my kind of bank!

Our new auto loan is with gesa. we briefly thought about transferring to gesa from Peak CU but now…read moreit's definitely no way in heck. Trying to set up online loan payments is a pain because after you put in your bank info NOTHING HAPPENS. It just says pending. It turns out that you have to wait a few days for some micro deposits so your account is verified or something. HOW AM I SUPPOSED TO KNOW THAT??????? I called customer service twice and they don't even know how to use their website. It was terrible. I could go on forever. This place sucks.

Shout out to Capital Tax Service for helping us tackle our business and personal tax returns…read more Consulting with Sandra was great, she provided a lot of information regarding starting a business and guided us in the right direction. Michael really stepped up in preparing our business and personal tax returns. He took the time to explain the different areas of our return to where we can understand all those numbers. Dealing with them was a breeze. Overall, we had a great experience and the cost for there professional service is very affordable. Will continue to do business with them, and I advise that everyone should too.

Horrible experience using Capital Tax Service to complete my 2022 tax return. Details below but in…read moresummary: * Sloppy work with many mistakes on their part from confusing me for a different John and sending outdated intake forms to having 2 major errors (that I discovered) on the tax return once it was finally completed. * Awful communication, I had to reach out each time to get any information. * Poor planning and communication on their part which required an extension to be filed the day taxes were due. My wife and I were very disappointed with our experience using Capital Tax Service. This was a shock because of the numerous great reviews online, however what happened for us was far from that. Starting out, we reached out to schedule a free phone consult. We were sent an email to set it up and Sandra replied saying that our free half hour consult had been used up. Future consults are $150 per hour with a minimum $150 fee paid at the beginning of the consult. She said, this situation had become increasingly complicated therefore additional tax research will be required. We had not had our consult yet, so we were confused and asked her to clarify. Sandra apologized as she confused me with another person. First red flag! We took this as an honest mistake and decided to move forward. Looking back, that was the kind of attention to detail (or lack thereof) we could expect from the entire experience. The next issue was we were sent old forms labeled 2021. I let Colleen know and she apologized saying the 2022 forms were still being finished. Sending incorrect forms was another example of their lack of attention to detail. After we sent in all of our tax documents on 3/18, we were not told they needed an additional info until 2.5 weeks later. We sent that over right away and then silence. We were not updated on the status of our taxes, and had to reach out ourselves as we were close to the filing deadline. We contacted Nikki on 4/12 and were told they would let us know when the documents were complete and ready to review. Then again... nothing. On 4/17 I reached out again because I hadn't heard anything and taxes were due the next day. This caused a lot of stress being so close to the deadline. We were then told that they were still working on our return and we would be followed up with tomorrow. On the day taxes were due, 4/18, we again heard nothing. At 2:51 pm I sent an email and by 4:50 pm there was no response. I then called to speak with Sandra. She told me Nikki was working on our case, but was too complicated, so handed it back to Sandra. I was never made aware of this. She told me I'd have to file an extension. On 4/27 after no update, once again, I reached out and was told there was another form they needed me to complete. On 5/2, I received an email that my tax return was complete and ready for my review. First, this return never included my extension payment as Sandra forgot to communicate that to Nikki (so it was never handed over to Sandra, it was back to Nikki again?). I reviewed everything that night and found 2 major errors; incorrect child tax credit (they only listed a $500 credit when it was supposed to be $2,000) and an issue on my business return where my cost of goods was incorrectly added as gross income. On 5/3, I emailed them regarding the 2 issues that I found. They responded later that day apologizing for the mistakes and then sent me a new completed tax return. The result of these mistakes changed my tax burden by about $2,000, and I was the one to find them! Not only was this an awful experience, full of poor communication, delays, and mistakes but they ended up charging me 40% over the initial estimate to complete my taxes. Because of this experience, my wife and I would not recommend Capital Tax Service.

The customer service is super super super bad. They don't listen to the customer. They don't care…read moreabout customer service at all. They also engage in unfair business practices and lack integrity.

**WARNING* Avoid Fidelity like it is the plague! Fidelity Investments "Absolutely is NOT" a good…read moreplace to invest your money! I have had investment accounts Fidelity for nearly 40 years. In the past year and especially this year (2025) 100% of my calls have been answered by Fidelity representatives who have been unable to answer basic fundamental questions about their investment products or even navigate their website. It has been pathetic! Today, it was so bad, I had to ask to speak with a supervisor (Tiffany) who has been with Fidelity a whopping 4 years and who said my experience was unacceptable and said she will "provide coaching". I told Tiffany that their representatives don't need coaching, they need education on their products!! Tiffany didn't seem to grasp that it is her responsibility to make sure her people are proficient and competent in their products. Fidelity NO LONGER appreciate that knowledge is power and time is money. Fidelity has lost its core competency in customer service and they are not even aware of it. Exactly why Sears has disappeared...loss of focus on the customer AND the competition. CHARLES SCHWAB on the other hand is a Best in Class organization with knowledgeable, competent, and professional representatives delivering 100% great experience whenever I call. Schwab website is easy to navigate and use for a multitude of reasons and uses. I wanted to hold $ in different companies because it seemed prudent, BUT I am sick of the horrible service at Fidelity! I will be moving all of my Fidelity money to Schwab immediately.