I'll never know how well this company can fix things - I can't get a response. I reached out Friday…read moreat 9:40 am. It's now Monday at nearly 10 and I haven't heard from them at all. If you can't get to me, then just say that. Attached photos show my communication and the website that says to reach out via text with "same day appointments available."

I just want to give a shoutout to the owner Duane for helping our church's kitchen get back up and…read morerunning! He knows his way around commercial appliances as will as home appliances. And we were in a predicament so he came the next business day and gave us a very good deal. Can't say enough nice things about him and his company! Thanks Duane!!!

Highly recommend! I have a 15 year old kitchenaid double oven that I really like. The heating…read moreelement went out. Another repair company told me the oven was too old and parts no longer made. And just replace the oven. Which I thought was ridiculous. I called north Dallas appliance and within 24 hours of coming out I had the part replaced! Reasonable cost and reasonable trip charge. Definitely 5 stars!!

Scott sent out his "ice maker repair Specialist" whereupon he replaced a Brand new Ice Maker…read moreassembly installed the week before by someone else with another new icemaker. He also checked the water solenoid valves which were just replaced. Waiting the recommended 24-48 hours, still no ice. He came back several days later and replaced the display board, saying that was the problem- still no ice 24 to 48 hours later. I was charged over $657.00 and still no ice. Scott is not offering any respite from the incompetence his repairman showed- You tube had more information than him!

The absolute best - technician showed up on time, quickly had me back up and running and was very…read morereasonably priced! Thank you!!

Good service, quality and a solid value. Overall would recommend for appliance repairread more

Worst place ever. I paid $175.00 to have my dryer fixed only to find out it was not fixed. They…read moregraciously offered to sell me a used dryer because they could not fix mine. No refund for repairs. Bought the used dryer with a 30 day warranty. 35 days later it failed. I was told sorry your warranty has expired. Shady business I will never go back

I called this place and asked about my washer getting fixed! Without any hesitation the person on…read morethe phone began to try to figure out what the problem was. As soon as we figured it out he sent someone out to my house and he got it fixed the next day! Saved a bunch of money and got great customer service! I highly recommend trying this place out first for all of your Washer/Dryer repair needs!

I have now contacted Al for two separate occasions. First time our oven went out. Al gathered the…read moreinformation about our 20 year old oven, told me that replacements are no longer made, but gave me an option for another service that would repair my board which they did, saving me the cost of buying a new oven. Today I called him to have him come look at our dryer, which was no longer drying. He had me check the outside vent, which ended up being the problem and resolving my issue, so I cannot say enough good things about Al. He is clearly helpful, customer focused, and honest. I will definitely contact Al in the future for any appliance repair needs that I may have.

He was punctual and got to work on checking my washing machine. He was very knowledgeable about…read morethe product. He directed me on what to look for on my next purchase. He gave me an honest estimate and explained my options available to me. Cost of diagnostic was only $49 which was very reasonable. I would recommend him to anyone looking for a good appliance repair company.

I normally do not post negative reviews but I'm so upset about how I was just treated by, John, the…read moreowner of Marathon, I have to post this. I actually kicked him out of my house within one minute of him arriving which I NEVER have done for a service person before. I needed our dryer repaired because heating element was no longer working. My husband had removed the front cover of the dryer to replace the thermal fuse to see if that would fix the problem. When it did not, we called marathon to come out for a diagnostic call. We figured leaving the cover off would be no problem and allow for easy access. John arrived, wasn't particularly warm on the onset (seemed annoyed or stressed). As I led him to the laundry room, I acknowledged that the dryer was partially disassembled. Which honestly was a stretch because it was literally just the front cover off, no parts were undone. He immediately says "Uh, well that's a problem. I can't fix a dryer I can't diagnose." When I paused for clarity, he goes on to say (in an excessively rude and condescending tone) "I mean I'll try because I'm going to charge you the service fee anyway, but you really should have mentioned that in your scheduling. I usually charge an additional fee to put the dryer back together before servicing it." Had he said all of this in a polite tone, I would have inquired about the cost to reassemble the dryer, and then with understanding, say go ahead and do what you need to do. I wasn't trying to withhold any information, And honestly, it wasn't even really disassembled. His tone, approach, manner towards me was so incredibly rude and offensive, and frankly, I don't think he would've talked that way to my husband (or a man) like that. I simply asked him to leave my house. He promptly says " OK, Good luck" With an arrogant tone and then proceeds to walk out of my house and slam the door. Clearly, he doesn't need the business. Ladies, if you want to be treated with respect - AVOID!!

Marathon did an excellent job in repairing my refrigerator that quit on me suddenly. The technician…read morecame out the same day that I called and quickly assessed the problem. He ordered parts immediately and returned a few days later to perform the work and get me up and running again. The technician was prompt, professional, extremely knowledgeable and really nice. I also know that he was honest because my brother has his license in refrigeration repair back east and I consulted with my brother about the work and costs. This is the second time that I have used Marathon Appliance and I will definitely use them again in the future. They go the distance!

I had a problem with my dishwasher so I looked for a company that had good repairs, on time, and…read morehad reasonable prices. Extreme Care Appliance Repair was the best one I liked and contacted them. The lady was nice and got me an appointment pretty quick. The day the repair man was to come, he was right on time! That's unusual! Aaron worked on my dishwasher while we chatted. He told me a lot about the dishwasher and gave me advice about it. He also told me that I had a discount on the bill because I'm a senior. That was even nicer! He said he had fixed the dishwasher but it was old so I should look out for it. It worked well for awhile but then I couldn't get the buttons to do what I wanted. So I called and Aaron came back. He said the motherboard wasn't going to work again, and that I had a couple of choices; get another motherboard, if it's available, or buy another dishwasher. He found out how much it was at that time as about the same price as a new dishwasher. I asked what brand would be good for me, and I got it. My dryer had troubles during my dishwasher had its troubles. Aaron checked the dryer everywhere and found the vent needed cleaning, and he did it. He put a new thermostat in it and it's been working very well! I found a really good company with nice people and good work. I'll always call Extreme Care Appliance Repair when I have other problems with my appliances. I give them five stars.

Quality customer service provided both during scheduling and during my appointment. I was offered…read moresame day availability and when the technician came, he was very professional, knowledgeable, and completed the job before I knew it, while educating me on what the issue was and how to avoid it in the future. highly recommend Extreme care!

Howard and his team are excellent - always available in a reasonable time frame. I've had them work…read moreon my washing machine, dryer and my neighbor's refrigerator as well as a friend's ovens. If you can avoid a costly repair or part, Howard doesn't hesitate to let you know what your options are. They are a great team to do business with and I am happy to refer them to friends who have all had positive experiences.

Mr. Howard is the best! I have used him repeatedly. Microwave, the stove and dishwasher, have all…read morehad wear and tear issues. If your appliances need attention, Call Howard!