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    Better Appliance Services

    5.0 (11 reviews)
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    9 months ago

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    2 years ago

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    6 years ago

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    8 years ago

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    7 years ago

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    8 years ago

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    6 years ago

    Extremely pleased. Joe responded quickly, came the next day and replaced icemaker in Samsung refrigerator. Highly recommend!

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    7 years ago

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    Review Highlights - Better Appliance Services

    So I decided why now give him a cold call and try him out, I called and got his voicemail, before I could leave a message he called back.

    Mentioned in 2 reviews

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    Uptown Appliance Repair

    Uptown Appliance Repair

    3.7
    (13 reviews)

    Absolute trash service. They came out to look at my dishwasher. It took three hours for them to…read moretell me there was a leak. They fixed it and informed me that my dishwasher needed an additional part, that they would order it and call me with the cost and date. They never did. They made me call them, and I was told that the manager (who has never seen my dishwasher) made a note that I needed to replace the unit. The reasoning? They can't order a simple replacement part. If that were true (it isn't), why in the hell wouldn't they call me?! The answer is that I no longer represented a profit for their company. Now I have to start over with a new company, and I haven't had a working dishwasher in over a week. Just look elsewhere. These people don't deserve your business.

    Unethical pricing, poor communication, and misleading repair practices…read more I was charged over $700 for a refrigerator repair that failed almost immediately. The company later tried to charge another $1,100 -- including a 115% markup on a part that wasn't even defective. An independent, factory-authorized technician confirmed that my refrigerator is working fine and that the original diagnosis (claiming four failed parts at once) was completely implausible. They also refuse to include part numbers or details in quotes unless you specifically demand them -- a clear lack of transparency that misleads customers. I've opened a dispute with my bank and reported this to KitchenAid and the Texas Attorney General's Office. Be very cautious before doing business with this company.

    Better Appliance Services - homeappliancerepair - Updated July 2026

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