I appreciate Stuart's feedback however the situation would never have occurred had they taken the time to read my profile information which clearly states I do not accept animals that have not been altered. In addition to the fact that the male dog was not neutered, there were other more severe reasons I could not continue with the board. The male dog I was informed had been hit by a car within the last month and when I asked if the dog had been taken to a vet although they stated yes they also stated that they would be pursuing rehab later this summer... sounds fishy to me. The poor thing only had use of three legs as one was just dangling and the female dog was aggressive. The son told me that she has bit other dogs before. Stuart's response to this was that I could just keep her in a crate during their stay but that's not how I run my business. She also was not house trained and while on leash right in front of her owners, she proceeded to pee and poo on my livingroom floor. Stuart and his family just went outside and left me to clean up the mess without even an apology. My profile clearly states I do not except aggressive animals because this is a business I run out of my home, I have to be very selective about which animals are able to come here and join the pack. What Stewart failed to mention in his review was that I did attempt several times to reach them via email and text message and through the dogvacay website none of which were responded to. Had I heard back I would have been able to confirm additional information that they avoided answering in the pet section of their profile. I didn't even know what time they were showing up until they just randomly appeared at my door. I attempted to find them a better fit for the timeframe they were requiring by calling dogvacay and unfortunately there were no other hosts interested in taking them either because of the health and presentation of the dogs. Of course it is never my desire to leave a customer stranded but in this circumstance the customer was 100% to blame. Every customer is important to me but when it comes to one customer versus the owners of the other seven dogs I had here I had to make a decision that benefited the whole. Prior to this I had never had to turn away a dog. read more