We had a toilet leaking water. I called Sussex Plumbing and they called back within a few hours…read more Every aspect of the Sussex Plumbing experience was outstanding. We were able to schedule an appointment a few weeks out. Tony (owner) showed up on time and quickly diagnosed the problem, explained the cause, did the repair, and answered all my questions. I will use them for all future plumbing work!

I cannot say enough good things about Tony and his wife. We had a Naviant tankless water heater…read moreinstalled and the service was top notch from beginning to end - and the pricing was better than anywhere else I called. The best part is that when a part on the water heater was found to be faulty, Tony had someone out to replace it as soon as it was available, at no cost. Even better, is that I know I can call or text Tony anytime I have a plumbing concern or problem and he will respond right away- offering free advice and expertise if that's all that's needed, or coming out to take care of something that needs to be looked at. I know that he has our best interests at heart and would never take advantage of us.

Update on their work. After a few days we had no water. They came back and replaced a valve. It…read morewas ok for about a day and then we had no water. Called and called them and left messages and had no response. Had to call another company and they had to replace that valve that was put in. I would never use this company again. My husband said it was a check valve. I really hate to have to pay for something twice.

Phenomenal experience from beginning to end , I have found who I will call for all my plumbing needsread more

I can't even give this guy 1 star. He completely took advantage of us. That's not to say he is a…read moregood plumber, but he charged us a fee that would make your hair stand on end. This was for emergency service because the outside underground pipe burst. It was not at night or the weekend. It ended up being a 2 1/2 hour job (whereby they were gone for a good 45 minutes getting the part). I didn't know what the charge is for this and he told my sister-in-law before he started it could by up to X amount. Well X amount is what he charged. When I had to tell my brother, who is a contractor in Maryland, he basically had a heart attack. He said he has never, ever had a contractor come for emergency service and charge that amount. They didn't even need to rent any machinery. They dug 2 feet down, fixed the pipe and left. I am still so upset with myself that I believed his price. I will never, ever hire this guy again. All I have to say is karma does come around. If you are going to rip people off, it will come back to you. We just had the bathroom remodeled and you could have made more than double what you charged us for this job. We're also getting a new water heater. Ocean View Plumbing & Heating is getting the job because they don't rip people off.

The Plumbing Doctor is owned by Sean Hall. He provided me with excellent service, and very…read moreresponsive and honest.

Needed a plumber fast. They came out same day, very professional, Reasonable price on the repairs…read moreneeded. Will definitely use them again.

I had a bad experience with them years ago. They have bought out local businesses here and are…read morestill as overpriced as they were years ago in the DC area. They responded quickly but I told them I would never use them again.

He came to unclog our toilet was here 15 minutes and charged us $314. Outrageous. We will never use…read morethem Again

used to be good. not good anymore. Customer service is horrible. I scheduled the appointment three…read moremonths in advance, called me morning of to say they were running late because of emergencies. no one ever called me back to let me know if they were even coming. waited around all day. called after hours and the answering service never relayed the message. Tried to call back Monday morning several times couldn't get through finally got through and no one apologized. Didn't care that I waited around all day, not to mention when they do show up the work is sub-par and lackadaisical. Took my business elsewhere

Did fix my problems but tried to sell me stuff I didn't need right now. I would like to cancel the…read moremonthly prevention plan. As I have a cousin who is a plumber out of Centreville Md. Please cancel that plan. John Millenburg Hebron,Md.

Simply the best service! Not only are the owners Josh and Lauren awesome but their service folks…read moreAustin and Gavin went above and beyond! They kept us well informed as the work progressed and were courteous and knowledgeable too! 5--star all the way! Also the payment amount was quite reasonable and the pay plan was excellent.

Boy, what a plumber, (Nathan Parker-owner)! I needed more water pressure on my newly installed…read moreshower renovation! The previous contractor obviously didn't know what he was doing? Nathan was scheduled to come by about 5 days later, but called with a cancellation and I jumped at the chance! He told me the solution to increasing the water pressure to my shower heads was to return a unit that my other contractor told me to order from Amazon! Nathan simply took off the shield on the wall at the shower and did some adjusting of the lines properly and both of the shower heads (once turned on) were providing a very strong water flow. He also noticed that the one-piece new handicapped toilet seat was not installed properly either! He fixed them and then put on the interior cover (on the lower side) which couldn't be figured out by the original contractor! Also my refrigerator water lines weren't making ice or providing water at the door. I think the previous contractor turned up the cold register (I know I hadn't), causing the water filter to "ice up" inside the filter so that it wouldn't allow the water to flow! Nathan decided to take the filter out and set it in hot water in the sink, and within several attempts and some time, the water filter was working properly and both my ice maker and water hose were working for a properly cold glass of water directly from the refrigerator door! Also, I had another contractor coming after Nathan was there, but Nathan had figured out the simple problem with that particular unit and got it running in minutes! Boy, what a joy! This man showed that he knew exactly what to do in short order and was willing to help if he could! NEVER have I been so impressed with that kind of friendly service EVER! Thanks, Nathan! (9/28/25)

The service provided is exemplary! The technicians are honest and knowledgeable. I am…read morecompletely satisfied with the quality of the work performed at my residence . A job well done!

We had some very sloppy plumbing work done on our house during a major remodel. Ajay came out and…read morereplumbed the sink while showing how badly it had been done by the prior plumber. He's a gem and my only call for plumbing work in Rehoboth.

I could not be happier with Slower Lower Plumbing. Between the great communications before the…read morevisit, to AJ showing up on time and explaining exactly what he was doing and why along with the excellent finished product of a replaced main water valve, this was 5 stars all the way. AJ took the time to run and get materials needed to complete the job properly instead of reusing what was there, and made sure I was pleased with the work before he left.

This is the 3rd time I've called Paradise Plumbing for various problems. We are always pleased with…read moretheir work. We had Chris & Isaac here today & they were great. They are very efficient & clean up after they are done. Good job!

Paradise Plumbing has done several jobs for me. I cannot say enough good about the work they do…read more Mike (owner) is always available and provides patient and excellent mentorship to his crew. I would not hesitate to recommend them for any plumbing work that you need to have done.