Victor arrived on time. Very polite and professional. Determined what was wrong with our…read moredishwasher. He said it is more than 20 years old (this is accurate). He pointed out that it would cost about $590 to fix but we would still have a 20 year old unit. Recommended replacement. He is correct. Just charged $75 for the service visit. We would use them for any appliance issue.

I needed to have my refrigerator serviced. I contacted this company at 8am in the morning and had…read moreVictor at my house by mid-day. He knew exactly what the problem was and fixed it really quickly. Efficiency, punctuality, and expertise. I would highly recommend.

Yet again fantastic and quick service by Jacob. I called about our pesky GE fridge and describes…read morethe problem Within half an hour or 35 minutes the bell rang and there he was. Without even so much as a blink, Jacob knew EXACTLY what the problem was and fixed the fridge in less than 10 minutes. Turned out that his experience taught him that the particular model of icebox we have is well known for this particular issue (faulty fan). Lo and behold, that's what it was, and he knew so before he got here. He had the new fan on his hand when he rang the doorbell. Another nice thing is that he cleaned all the gunk out of the chill cabinet before replacing shelves and contents. All in all Jacob was here for maybe 20 minutes! He answered our questions plus a few tips for best usage and upkeep. He also indicated that otherwise our fridge was running well and normally. I truly am edified by how quick, courteous and efficient Jacob is: especially for being a younger fellow. As usual, I give Jacob as enthusiastic a rating as I can muster. I highly recommend him for troubleshooting and fixing your home appliances if you don't wanna just run out and buy new.

Love that you can schedule the day & time for service through the website. Jacob was prompt and…read moreprofessional, and he quickly diagnosed the issue causing my LG dishwasher to malfunction. He was straightforward about the cost of a replacement part & associated labor and recommended putting that money towards a new dishwasher instead (mine is over 10 years old). He let me know they do dishwasher installations if I got a replacement. I will definitely use Apex in the future and will recommend the company to neighbors and friends.

I decided on Appliance Doctor Pro after finding them on Yelp and Google and I truly wish I never…read moreheard or called Appliance Doctor Pro for service. The technician, Ismayil, did not properly diagnose the problem and came to a conclusion after spending 2 minutes behind the refrigerator. He said the problem was low freon. When I inquired how did he come to this conclusion and how do he know if its not something else, he acted as if he could not speak English. He refused to leave the house until he received the $79. for the diagnose fee despite he was not able to fix the problem of low freon because he didn't have any. I called the headquarter office and spoke with Jacob and shared my fears. I paid and he stated he would return later that day. A few hours later, Ismayil returned with freon and added it to the refrigerator. During this time, I noticed as he was adding freon the refrigerator was making loud violent noises which it was not making prior to him working on the refrigerator. I asked him why the system is making this noise and Ismayil response was its the system receiving the freon and it will go away as the refrigerator starts to cool. This was around 5:59 pm. It is now 7:20 am and the refrigerator has not cold to normal operating standards, and in fact is warmer. The system is still making loud noise as well, which it was not during until Ismayil started working on the system. I'm now out of $300+ dollars and most likely will have to but a new refrigerator due to the damage caused by this company. I wish I never called these people. Do not contact them as their staff are unprofessional, rude, poorly trained, incompetent, liars.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

IF a I could give a higher rating I would. We are new to area had washing machine stop during a…read morecycle. So I googled for service and was able to put in my problem and number then companies could reach out. Jason who is the owner reached out first. He was able to come the next day which he did and was on time. Within 5 minutes he knew what was needed . He then looked for a part which was all we needed BUT they didn't sell it separately so we had to order new motor. I know he did look for the part because he did it in front of me. So it was ordered he was going to go to Tampa the next morning and come to put it in , which he did. Total he was in our house 30 minutes between the 2 visits. He gave a quick, expert diagnosis of the problem (no "it could be ect). So when you have an appliance issue call A-Tech you will thank me :) *. No charge for the first visit even though he traveled to our place. Pricing was upfront and never changed.

Everything! Great service, Jason and staff are amazing. Respectful and will get the job done. I…read morewill use them in the future.

Max of SAR appliance repair is a magician. He diagnosed our problem quickly and made a good repair…read morefor us to get our refrigerator working again properly. I highly recommend this company as honest, professional, capable and experienced. You won't go wrong by choosing to have them service your appliance that's in trouble. Very highly recommended.

We scheduled an appointment online for a broken dishwasher & they never showed up or contacted us…read more Terrible customer service.

They fixed my sisters Dryer in Largo, FL. They would not…read moreaccept a credit card and wanted cash or a check. My sister couldn't find her check book.

On time, very efficient. Tony was so pleasant, clean and friendly. Fair price and got our repair…read moredone quickly. Definitely would recommend their service and will not hesitate to call them again should the need arise.

We highly recommend Elevated Appliance Service! Stephen saved us in a unique & unpleasant situation…read moreinvolving our clothes dryer after responding to my inquiry on a Sunday. We greatly appreciate his assistance (he sure knows how to disassemble and reassemble an appliance) and willingness to quickly help us out. He arrived within the timeframe he'd given us and he was considerate enough to call when he was a half hour away. Great service.

BEWARE! Very rude and no delivery truck! Replacement appliance is NOT 17 months old!read more

Amazing service! Worked with both the husband and wife and they have been quick to respond, ask…read morequestions and follow up with a solution immediately. Even answered their phone while on vacation. Not a call center but real honest, good people.

Didn't use them, I called for service on a Samsung refrigerator. they referred me back to Samsung…read more They were "professionally friendly" on the phone

I am so glad I have Big Mike repaired my 22 year old Sub-zero fridge. I got other quotes way too…read moreexpensive also need to wait for a long time for the parts. I would highly recommend this business to anyone who needs appliance repair. Great speedy service and very reasonable price. A true five star repairman.

Quick response time, amazing communication, easy system to pay!…read more My dryer stopped heating up and I assumed it was the heating element. Reached out on Yelp through the project section and messaged 6 placed. Big Mikes was the first to respond and had the appointment set within 20 mins. The service tech arrived on time, had the parts with him and was able to fix it on the spot. He was in and out within 10 mins. The diagnostic, parts and labor was around $230. According to Google, it can be anywhere between $150 and $350 so to me it was a good deal! Also, came with a 100 day warranty! Will def call again if needed. :)

I can't in the short space given here tell how thrilled I am at having Freedom Appliance once again…read morecome through for me. When Eric initially called he explained how to go through diagnostic procedures that could very well take care of my problem totally free of charge. Sadly, this didn't fix the problem but gave Eric enough information to follow through with even more free advice. He actually came to our house to verify that I had done all I could. While he offered to find the parts & fix the Samsung washer, he indicated that this would not be my best option moving forward due to prohibitive part costs & other related concerns. He took the time to research an identical model (mine was a custom color) which would get me back online, but would still leave me with a unit that is prone to problems. So, Eric & Freedom Appliance could have easily talked me into a costly repair but instead gave me good advice (in my own home) where they didn't make a dime. In that I had already had problems with my Samsung dryer & any replacement other than an identical washer would not match, Eric suggested appliances that he knew would hold up, which again, he didn't make a dime on. He even suggested that I get full warranties on my new appliances, once more, leaving him with no option to make a dime on me. I offered to pay for a service call but he declined. This was the BEST customer service I have ever experienced. While I don't look forward to any further appliance issues, Freedom Appliance will always be my first call if I am in a bind. Thank you Eric & Freedom Appliance! You're the greatest!!!

Do not use him to repair a microwave. He represented to me that he can repair it. Ends up he was…read moreunable to repair it and told me the wires are all messed up. He appeared a bit frustrated and gave me some parts as he ran out the door. He won't return my calls and even blocked my phone number. I am out $240 which is a lot of money for me as I am pushing 67 yrs old. Do not get this business confused with Freedom Appliance of Tampa Bay.