On a return trip from Turkey, I decided to stop through Long Island to visit my college-aged…read moredaughter. I selected a mid-range priced, what I thought was a hotel, from the site. I was disappointment when I pulled in and realized it was a motel but...it was user error so I said I would give it a shot. I didn't have any issue checking in and, to my surprise, the room was decent. I can say it actually ranks at the top of my list when it comes to motels I have stayed in. Of course, it's a little outdated, and wear was visible in the structure, but all was in order. In the room, in short order, we realized we were being attacked by miniature, cloverleaf-winged flies that bite. This was uncomfortable but not a deal breaker for me. I had to go to the store anyway so I opted to pick up some essential oil bug spray to take care of the fly issue without suffocating myself. It seems they were coming out of the bathtub and sink drains. Once I sprayed, the issue subsided shortly after. However, just when I thought I was in the clear, I noticed a dark spot moving atop the sink counter. When I got up to check it out, I saw a small, black worm. When we looked up this worm on Google, it indicated it was related to decay. *Enter horror movie plot involving dead people under the motel floor here.* I secured it in a bubble of bug spray and watched as it told me to 'eff myself' and attempted to continue its journey to wherever it was destined. I had to grab it in a piece of tissue and flush it. I repeated this for the remainder of my first night. I stayed for three nights. I declined cleaning the day after my first night but received cleaning the following day. I didn't encounter any more bugs after housekeeping cleaned the room. The area was quiet and there were minimal disturbances from outside traffic. I didn't see anyone hanging around the premises at night. The area overall seemed to be decent. There was a small room directly across from the office where ice and vending options were available that I only saw in passing. I know they didn't offer breakfast amenities due to COVID but I did not return to the office to see if they offered anything else like coffee. I did try to contact the front desk in the early morning hours of my departure to ask a question but I did not get a response. I'm sure the front desk is still operable during that time so I'm unsure why the call wasn't answered.

My feet were dirty after walking around the room for just 30 minutes after I got out of the shower…read more I had to rinse my feet off again before getting in bed. The breakfast that was advertised was just a tray of granola bars, juice and coffee. We were not warned that there was going to be construction on the property during our stay. The maintenance man actually banged loudly on our door before 9am despite having a "do not disturb" sign up. The cleaning carts were also very loud as they were rolled on the sidewalk just outside our room, also before 9am and could hear the employees talking. We expressed the inconvenience of the maintenance man banging on our door repeatedly and waking us up. He said he would look into it. At checkout the next morning (4/28) we had to bring it up again because we received no follow up. The explanation we received was that it was a mistake. We asked if we could be discounted or anything done for the inconvenience. He continued to just explain that it was a mistake and even shared photos of the repairs that were supposed to be done in the room next to us. The customer service at this point was insulting in the way he would disregard that I was having a serious complaint and just proceeded to handle our checkout and say "you're all set." This is supposed to be a business that provides the service of hospitality. It did not feel that way.

Honestly the rooms are old and I would not call them clean as of the reviews I've read indicate. I…read moremean the minute I walked in there was bit of wadded up toilet paper on the floor. The front desk person had show me the room so I inquired of they sweep vacuum? Also, I arrived and I looked at the bed thinking they probably washed the blankets maybe 3 to 5 days ago? So I requested a top sheet from the front desk. That was about 5:00. Took about an hour. The front desk person brought the sheet. And went back to the office. Unfortunately, it was a bottom sheet which is of no use to cover the blanket. I brought the bottom sheet back to the office myself to make it easier for the front desk. He told me he was very busy although I did not see anyone. I offered to wait and he said he had to go to the basement. He said it would bring it and to go back to my room. That was about 6:00. 8:00 still waiting. Called him and he had forgotten. He brought me the sheet a little while later. Unfortunately there were stains on it but it looked like it had been washed. The bathroom in my opinion was not really clean. There was a little dirt or mold on the inside corner of the shower. The door to the bathroom was whitish paint peeling off to display the original wood color. The moldings around the door we're also peeling. The room could use fresh paint. Would go a long way. The curtains. One looked as if it had been ironed before it was put up. The other curtain on the same window looked as if it had been crushed up in a ball out of the dryer after being washed and then hung without being ironed. It was all wrinkled. So housekeeping does need a bit of help or education. This is where the hotel will know who wrote this review. Oh yes the floors are now vinyl plank flooring. No long carpet. A couple years old no doubt. It seemed okay until I went and I put the luggage rack in the open door closet and slipped. The floor has a deep sag in it by the opening of closet. I am post op 4 months for spinal fusion from which I am recovering from prior mobility issues from falling on tile which are improving. I'm lucky I grabbed onto the the wall of the closet and put my hand on the sink. So, I did not fall thank goodness. The rooms need a little attention. I admit they are charging a lower rate for the rooms, but basic cosmetic updating for goodness sake a little paint and a little better cleaning would go a long way. Oh yes, the people upstairs sound like a herd of elephants. I guess they came home from dinner, that's my guess, and they were stomping and talking loudly until 10:00 and thankfully they stopped. I do not know if it was just those people that were in there or just the way the hotel is built. They did wake up and make noise during the night, but I was exhausted being in town for a funeral so I fell back to sleep. Please note. If you have mobility issues, they admit they do not have handicap accomodations, but I would recommend a hotel that does or maintains the rooms more. So I would say not bad. Not good either.

Front desk personnel took arriving and departure. This is my first time at this location. The…read morelandscape is beautiful. The exterior makes you feel as if you're on a camping ground. So awesome. There is also a fitness center in the lower levee. I did not go down the stairs to post photos. I am sure it is just as nice as the hotel itself is

The Volpe restaurant was very good. Pleasantly surprised by the food, atmosphere, friendly wait…read morestaff, and even their music play list (they even gave us the play list!). The grounds outside the restaurant were beautiful with a firepit, colorful water fountain, lighting and more good music! My expectations for the hotel and my splurge for the "Royal Suite" was a let down. The lobby was nice which I guess got my hopes up. It's a nice sized suite, but when I saw that they were going to charge me $10 if I used/took the cheap terrycloth slippers that you get for free at a spa, I got annoyed. I spent $1000 for 2 night stay and they don't provide complimentary slippers that cost them about a dollar! Then I looked more closely and found the decor to be no more of an upgrade then the other rooms I saw. The night manager was so unaccommodating. Just stared at me and said there was nothing she could do in a way I felt so dismissive. Even the sign in the room that says "Call to the lobby for ice" wasn't true. The desk clerk said I could bring the bucket down and "ask someone in the kitchen to give me some ice." Neither the pool or jacuzzi were heated even though it was barely mid-September. Bummer! I know these things might sound petty, but when I spend good money, I want to feel a little special and indulged. So, I was disappointed.

We were guests at a wedding this weekend and the property is gorgeous, the rooms were very…read morecomfortable, amazing showers, large living areas, very clean. The bartender at the hotel bar was truly amazing, she made great drinks, very personable but not overly intrusive We are looking at booking another stay

This place is truly in a league of its own. We were there for a tour during a Sunday wedding and…read morethen got a full tour the next Monday morning, and the place completely blew us away. The grounds and architecture are immaculate. Every corner is photo-perfect, it's no wonder they filmed "Blank Space" video here about Harry Styles. The ambiance and vibes are unreal. It feels royal and grand, and the whole property is beautifully maintained. You don't even feel like you're in the states, which is by design. The staff was helpful and attentive throughout. The restaurant was excellent. It has good food in a stunning setting. We even got to meet the owner by chance, Mr. Gary Melius, and he was genuinely one of the nicest people. You can tell he cares about the place and is passionate about wanting what's best for it. I do hope that no matter what happens, it ends up in the right hands long enough for us to continue to experience its grandeur. Regardless, I'm glad to have witnessed it at this era. The library ended up being our favorite room by far. It's gorgeous and has so much character. If we had known about Oheka earlier, we probably would have gotten married here ourselves. We still loved our own venue, but this place is on another level for weddings, events, and photos. During our tour, we got to see the bridal suite, which had amazing views of the garden. This place is gigantic! And I love that you can get lost roaming it, to a certain degree. We took so many photos that I couldn't add them all here. Overall.. it's a beautiful property, great area, and an overall incredible experience. Highly recommend. Love the Fragonard replicas and paintings. Better than what you see at the Frick collection; and dare I say more grand than The Met. Now this is a gilded age mansion. Maybe not as ornate as the ones up north east but still I'd say the property owner of Oheka really knows how to make his guests feel welcome. I don't throw this word around often by I genuinely loved our time here. It was spectacular, stunning, and worth every penny.

Oheka Castle hotel and estate in Huntington, NY, reveal a polarizing guest experience. While I…read morepraise the historic charm, expansive gardens, and opulent Gilded Age aesthetic, I noted the aging room interiors, inconsistent restaurant service, and occasional amenity limitations compared to modern luxury hotels. I as a guest Guests noted the "Great Gatsby" vibe and the magical feeling of staying in the second-largest private home in America. The historic guided tours of the estate are highly recommended. The formal European-style gardens and sweeping outdoor terraces are what I considered the highlight of the property. Located on Long Island's Gold Coast, it is an incredibly convenient and picturesque escape for New York City locals. I feel that that the historic rooms lean slightly toward being dark or dated, lacking the ultra-modern luxury touches expected at this price point. While the OHK Bar & Restaurant receives praise for its upscale European ambiance, reviews note that the food quality and service speed can occasionally fall short, especially for basic breakfast or brunch orders. Unlike standard luxury resorts, the estate has a limited number of staterooms and can feel relatively quiet or lacking in on-site activities once the outdoor spaces have been explored. Still, it is quite an experience visiting this opulent gilded age castle.

I've had a lot of hotel members and stayed in couple other Hilton. I rated Hilton same or Lower…read morethan Marriot most of the time. However this garden inn changed my perspective. The hotel is beautifully maintained, the lobby (yes I like white decors don't come after me on this), flowers changed monthly. The clean level is MY level. The Front desk girl who always work on Tuesday 2pm check me in every time. She's so bubbling and welcome me along with other guests, I'm so tired of traveling but always nice to see her. She knew I love to work outside and built me a cute outdoor cubicle with the furnitures. () The experience is like even better than luxury hotels, this feels like home and mentally good for me. Like now, I'm sipping my tea under the warm light, PJ on this comfortable sofa chair, looking at this clean room I have feeling so comfortable and home.

Air Conditioner so noisy that we turned it off. Room leveled off afterwards at 75 but at least we…read morecould sleep. Hot Buffet Breakfast is $20. Looked good but pricey for lodging breakfast. Beds and bath were fine. Could have been four stars if not for faulty air conditioner.

I just spent the better part of last week staying at this place and it was very nice…read more Rooms were clean and nice, nothing more than your average hotel room type decor and furnishings. The bathrooms were kind of sterile - would it hurt to put a picture in there? There is a pool that was clean and tidy but the bonus is that they toss in a killer continental breakfast with an omelet station and just about any type of on-the-go breakfast foods you could want. I'm betting you could just walk in there and get you some breakfast without being a guest - I may try this next week...

Not a bad place, and on Long Island there are many bad motels, with brand names. I would stay here…read moreagain. Clean room, and all rooms here are no smoking now. Breakfast was decent. Coffee was very good. Very good location too, can walk to Starbucks and several restaurants, within several hundred feet. Actually my girlfriend and myself went to sleep at 8pm, when my four year old daughter did, and slept right through till 7am, so very quiet too.

Breakfast was good. Front desk was helpful. Room was very clean and welcoming for my family.read more

Came here for 2 nights while visiting while visiting family. Arrived about 9 pm and got into our…read moreaccessible room. But to our surprise the room had a mold issue and it smelled terrible. The desk did not have another room like this so we accepted one but with a bathtub. It was dangerous for us but we had no choice. The room was large and had a kitchen with stove, dishwasher, plates, glasses and utensils. But the TV did not have cable. Disappointed! This was very expensive. $450/night it included a continental breakfast with eggs, bacon, cereals, waffles, toast, etc. It was extremely busy and the staff could not make the food fast enough. They worked very hard to accommodate everyone. There was an indoor pool and gym, but we did not use. Also a corporate business room for meetings. The manager was not an available until Monday morning. This is Friday night. I called her on Monday and she found out that the original room had a leak. I was grateful that she credited my account by half. My main gripe is that the room should have been checked prior to our arrival. Oh the other major disappointment was that the room was not cleaned for the 2nd day - we were not told ahead. No towels, water, etc. For the price they charge, in my opinion, it is not acceptable!!!

Above and beyond! This place doesn't stop amazing me. I attended several weddings here and they…read morewere all perfect, I took everything for granted. Last weekend I saw them doing the impossible! The wedding ceremony was to take place outside and everything was ready. A few minutes before seating down it started raining. Here's what happened: the staff took apart the reception room and set it up as a ceremony room, in minutes! Everything went on schedule. Afterwards while the people were at the cocktail hour, they transformed the "ceremony room" into to a dining room! Everything was flawless and there was enough time for the bride and groom to take their pictures with all the decorations! Weddings are once in a lifetime events and these people have the knowledge and the muscle power to make everything run smoothly! Honestly I didn't know this was possible. They did it all with a smile on their faces, most of the guests had no clue as to what happened. There's some things that money can't buy this is one of them!

Went to a wedding here in March and it was not my favorite…read more The first thing I have to say was that the cocktail hour was in the lower level (basement) of Fox Hollow. I waited in line at the bar for about 15 minutes and by the time I go to the bartender and asked for a water... the bartender told me they did not have any water. I was 7 months pregnant at the time and obviously cannot drink and the bartender told me to check the other bar. Frustrated beyond belief, I sent my husband to the second bar who the bartender looked confused and said he did not have water as well. My husband had to go to the first floor to find someone setting up the main ballroom to give me water. How can you be a wedding venue and hope people are safe with drinking and not have water available at the bars?! The basement cocktail hour was also very crowded, dark and had no signal. The food was meh for cocktail hour and dinner. Would not recommend.

Overall the service was really good…read more The lobby and bar area is really nice. The rooms are a little dark and can do with a little better updating. The sink drained really slow and there was as hair in my room so a little more attention to detail would help with feeling cleaner. The walls are paper thin and you can hear everything in the hallway. The ac unit is also really loud. There is a restaurant on site but I didn't try it. Honestly I would stay again because of the locations and how nice everyone was. It's a little more attention to detail, ti could be really nice

The hotel itself is ok however the in house restaurant Bistro 495 is TERRIBLE!!! The service (if…read moreyou can call it that) is soooo slow. For dinner and breakfast it took 45 minutes just for someone to take our breakfast order. It was the same for dinner the previous night. It took longer for my first child to be born and that's from the time of conception! When it finally came it was someone else's order! We took it anyway 'cause we didn't want to miss our tour bus! There are no other restaurants within walking distance from the hotel so we were prisoners of this Bistro 495. The only positive thing that I can say about this restaurant is that they have a bristle dart board and some darts. Other than that I would not recommend this place whatsoever. The hotel itself is fine. Our in-room coffee machine wasn't working and they replaced it within 30 minutes! Unfortunately the restaurant experience was so bad that it marred a portion of our trip.