On a return trip from Turkey, I decided to stop through Long Island to visit my college-aged…read moredaughter. I selected a mid-range priced, what I thought was a hotel, from the site. I was disappointment when I pulled in and realized it was a motel but...it was user error so I said I would give it a shot. I didn't have any issue checking in and, to my surprise, the room was decent. I can say it actually ranks at the top of my list when it comes to motels I have stayed in. Of course, it's a little outdated, and wear was visible in the structure, but all was in order. In the room, in short order, we realized we were being attacked by miniature, cloverleaf-winged flies that bite. This was uncomfortable but not a deal breaker for me. I had to go to the store anyway so I opted to pick up some essential oil bug spray to take care of the fly issue without suffocating myself. It seems they were coming out of the bathtub and sink drains. Once I sprayed, the issue subsided shortly after. However, just when I thought I was in the clear, I noticed a dark spot moving atop the sink counter. When I got up to check it out, I saw a small, black worm. When we looked up this worm on Google, it indicated it was related to decay. *Enter horror movie plot involving dead people under the motel floor here.* I secured it in a bubble of bug spray and watched as it told me to 'eff myself' and attempted to continue its journey to wherever it was destined. I had to grab it in a piece of tissue and flush it. I repeated this for the remainder of my first night. I stayed for three nights. I declined cleaning the day after my first night but received cleaning the following day. I didn't encounter any more bugs after housekeeping cleaned the room. The area was quiet and there were minimal disturbances from outside traffic. I didn't see anyone hanging around the premises at night. The area overall seemed to be decent. There was a small room directly across from the office where ice and vending options were available that I only saw in passing. I know they didn't offer breakfast amenities due to COVID but I did not return to the office to see if they offered anything else like coffee. I did try to contact the front desk in the early morning hours of my departure to ask a question but I did not get a response. I'm sure the front desk is still operable during that time so I'm unsure why the call wasn't answered.

My feet were dirty after walking around the room for just 30 minutes after I got out of the shower…read more I had to rinse my feet off again before getting in bed. The breakfast that was advertised was just a tray of granola bars, juice and coffee. We were not warned that there was going to be construction on the property during our stay. The maintenance man actually banged loudly on our door before 9am despite having a "do not disturb" sign up. The cleaning carts were also very loud as they were rolled on the sidewalk just outside our room, also before 9am and could hear the employees talking. We expressed the inconvenience of the maintenance man banging on our door repeatedly and waking us up. He said he would look into it. At checkout the next morning (4/28) we had to bring it up again because we received no follow up. The explanation we received was that it was a mistake. We asked if we could be discounted or anything done for the inconvenience. He continued to just explain that it was a mistake and even shared photos of the repairs that were supposed to be done in the room next to us. The customer service at this point was insulting in the way he would disregard that I was having a serious complaint and just proceeded to handle our checkout and say "you're all set." This is supposed to be a business that provides the service of hospitality. It did not feel that way.

Filthy floors. The photo is of the washcloth I used to clean the floor. They claim it's 100%…read moresmoke free and the people in the room next door smoked weed in the room and did drug deals in the parking lot. Called the manager and he said it is legal in Ny and did zero about it. Blew me off. It's March 2026. I asked the manager if there was a $500 fine for smoking in the room and he said yes. I told him that the smell of weed has been coming into my room for two days all morning before we leave and all night. He basically hung up on me and made me feel like he did not care. Absolutely disgusting place. Dirty, maids don't even has a mop on their cart to clean the floor. I had to borrow their Clorox spray and do it myself. Unfortunately I booked through Expedia and they won't give me a refund. Bottom line..... find somewhere that is better than this crap hole

No frills with good value - that's what they delivered and I'd stay here again. OK I admit, the…read more"tree-free" toilet paper wouldn't be the draw but I support the cause and the need for all of us to save the environment. What I really appreciated was the new (or at least new looking), clean bathroom with a clean and functional bathroom fan, and the glorious shower with a big shower head. Given the importance of a good night's sleep, the location some distance away from the main road earns them an extra point. What detracted from an otherwise fantastic stay was the gap under the door (pictured) through which cold winter air seeped through, and the mattress with a slight sag. I hope they improve and continue to do well.

We were guests at a wedding this weekend and the property is gorgeous, the rooms were very…read morecomfortable, amazing showers, large living areas, very clean. The bartender at the hotel bar was truly amazing, she made great drinks, very personable but not overly intrusive We are looking at booking another stay

Beautiful hotel. Nice rooms. Good breakfast included with room. Parking included. Only negative…read moreis need to add more convenient charging stations in rooms .

4.5 stars actually Touring the house and the garden is going…read moreto make your day. This historical landmark is a great pick to celebrate a special occasion or if thinking for a day escape. The review is for a day visit. We booked a Tuesday house tour. It lasted for an hour and 15 minutes. The tour guide showed us the special rooms of the house. I loved the gesture of showing us the Castle's most favorite hotel room ... the bridal suite. The view from this room is magnificent. We do our own tour of the garden after lunch. We took our time exploring and enjoyed taking photos. We had a reservation after the tour at its restaurant. The management gave us a10% discount for taking the tour. I made a separate review for its restaurant. The inside of the mansion is meticulously decorated classy. I am impressed how they maintained the house especially their hotel rooms. I can't imagine how magnificent weddings celebrations are being held here. This place is a good venue choice... the huge dining hall and its beautiful ballroom stand out. It is a recommended place to be.

We stayed. We ate. I Left a review for OHK restaurant it was FANTASTIC; and now for this castle…read more Ok...so this place is just stunning. One of the things about it past the fact that it dwarfs Downton Abbey (for this who don't know that is the name of an estate) and is literally like stepping back in time into absolute Sumptuousness and luxury was this feeling of safety we felt. I did not expect it- I read that it is haunted and being that it is COLOSSAL in size, I expected to feel uneasy or creeped out a bit. I did not however; In fact I felt oddly welcomed. We stayed in the dead of winter on a weekday off season when no events or even many people stayed. I can say that I am pretty sure we were completely alone in the wing we were in and not once did I feel nervous or vulnerable. I read that Otto Kahn the original owner who built it, was scared of fire. The entire place was built to be fireproof with stone and concrete. I loved that and it made me even more comfortable. The place feels magic and protective! Such a rarity. You can feel the love put into this place. The halls that lead to the room in this wing were ...unusual. Weird murals of the sound of music. I get it. It was whimsey at the time it was done in I think maybe the 1980s. no big deal. Spotlessly clean and well lit. Was a little shining-esq...you know...the overlook. Still had zero chills or jeebies. The room we stayed in was basic- must have been redone in the late 80s or maybe early 90s. It was a bit dated with a lot of beige and travertine tiles, yellow gold fixtures etc. (Next time I will spring for a room that fits the rest of this place for the full experience) Nevertheless It was well enough to have served its purpose but I will say this; IT WAS IMMACULATE. Sterile. I am not sure how it could be this outdated but also be as fresh and polished as the day it was done. It smelled fresh and shined and was very well appointed right down to luxurious white Terry robes. The rugs were clean and fresh. The giant heavy gaudy sleigh bed was decked with luxe creamy sheets and was so comfortable. I am a design snob, I choose place based on this factor; Between the downstairs Lavishness, and the clean and details in the room- I was more than satisfied. We meandered around from humongous ball room to room. woodwork and stone and antiquities ....views... I feel like we didn't even cover a fraction and we were blown away. I am posting some pictures. If I am being honest, I felt like royalty staying here for a simple staycation for the night. I could go one and on. we plan to come back and stay in the Gatsby or carnegie suite in the spring. I feel like the price is reasonable here for a basic room comparable to most hotels that far outdoes any silly Hilton or Hampton inn. Why would anyone stay anywhere else when this is here? All in all we had a fantastic stay and slept like logs. I wanted to go back as soon as we left- We will be back

I love Hiltons, I didn't get to stay in this location. However, my grandson was there so I did see…read morethe room, felt the bed, saw the pool & saw the fireplace location. The person I spoked to at the front desk was really nice. The bed was comfy & the room was clean. The pool was clean my grandson had lots of fun. And the outside was nice

Good sized rooms and comfortable beds. The staff are amazing. Joe (manager) and Doug (asst…read more manager) were incredibly helpful as was Chelsea at the Front desk. I would highly recommend this location.

I just spent the better part of last week staying at this place and it was very nice…read more Rooms were clean and nice, nothing more than your average hotel room type decor and furnishings. The bathrooms were kind of sterile - would it hurt to put a picture in there? There is a pool that was clean and tidy but the bonus is that they toss in a killer continental breakfast with an omelet station and just about any type of on-the-go breakfast foods you could want. I'm betting you could just walk in there and get you some breakfast without being a guest - I may try this next week...

Not a bad place, and on Long Island there are many bad motels, with brand names. I would stay here…read moreagain. Clean room, and all rooms here are no smoking now. Breakfast was decent. Coffee was very good. Very good location too, can walk to Starbucks and several restaurants, within several hundred feet. Actually my girlfriend and myself went to sleep at 8pm, when my four year old daughter did, and slept right through till 7am, so very quiet too.

We came in for a wedding and stayed for 5 nights. Our stay was overall comfortable, but there are…read moresome things that could be improved. We had taken a red eye and called to see if early check in was available. It was over a holiday weekend so the area was busy to begin with. The front desk person we spoke to on the phone was not very friendly and quick to say no. Not a big deal, but was something we noted. During check in, it was the same person and she seemed very distracted. She had down that I was only staying one night, but we had booked five. She was able correct her mistake shortly, but she did not look up at me once! Aside from the unwelcoming energy and mix up on reservations, the check in process was easy. The room itself was spacious. Bed was comforable. The kitchen had all of the necessary kitchenware to make do for a few days. They left one dishwasher packet. The trash cans were tiny for a full size kitchen. The fridge was SO loud, but it did eventually quiet down. We were able to control the temp of the room and it was comfortable during our stay. Cleanliness was ok. I wish I took pictures but there were stains on the walls and the air was a bit musty. The toilet and plumbing had issues. It got clogged several times (I swear it was not a us problem lol) while we were there and each time, someone had to come unclog it or during after hours, we had to unclog it ourselves. It seems they only had one plunger for the whole hotel! We started using the lobby bathroom because it was such an issue. They offer a gym which was clean with a great variety of working equipment. We did not use the pool area, but it was a good size. The hot tub, unfortunately, looked unclean with a large amount of foam. We did not bother because of that. On the morning of check out (around 9AM), we had housekeeping knock on our door two seperate occasions (But within 15 min of each other) to come in and clean. I told them that we would be checking out today and do not need cleaning until after we leave. They asked me what time, so I told them closer to check out time. All morning long, all I could hear was housekeeping knocking on people's doors. It was very bizarre. One big highlight was the breakfast buffet. Having a complimentary hot breakfast with decent and varied options was lovely. They switched things up at the egg/meats bar, but also had cereal, oatmeal, yogurt, fruit, waffles, baked goods on the daily. A good amount of coughing kids, so bring hand sani and wipes to keep yourself healthy! Overall, a good central location to where we needed to be. Parking was ample. The space was decently comfortable with some room for improvement on the overall experience We loved having a kitchen but did not use it much this trip. I would stay again.

0/0 Stars!! If zero…read morestars were possible, that would be the appropriate rating. We were wrongfully charged nearly $300 in "cleaning fees" for a room that was left in clean condition. The only thing left behind were a few paper rose petals on the floor -- no damage, no stains, no excessive mess beyond what standard housekeeping manages daily. In fact, we brought our own trash bags, consolidated all garbage, washed dishes, unloaded dishwasher, and ensured everything was left respectfully. We have worked in hospitality for years prior to becoming hardworking nurses and healthcare professionals -- we know what a trashed room looks like, and this was nowhere close. We even left a tip for housekeeping as a gesture of appreciation. When we called to respectfully question the charge, instead of transparency or evidence, we were met with a series of serious and completely unfounded accusations seemingly used to justify the fee. We were accused of: * Burning the carpet with a wax candle * Smoking in the room * Generating noise complaints There was not a single wax candle in the room. We intentionally spent over $100 on battery-operated candles specifically to avoid fire hazards or damage concerns. The allegation that we burned carpet with wax is entirely fabricated. We were also accused of smoking. None of us smoke -- several of us are asthmatic. There wasn't even a lighter present. The idea that we smoked in the room without any odor, residue, or evidence is not only false, it's offensive. As for "noise complaints," we never received a single phone call, knock, or visit from security during our stay. Hotels notify guests immediately if there is a disturbance. That never happened. If complaints truly existed, why were we never informed at the time? We are healthcare professionals who took one evening to celebrate sisterhood and enjoy a simple self-care night. Instead, we were met afterward with baseless accusations and an excessive charge that feels far more like a money grab than legitimate policy enforcement. False claims, lack of evidence, and surprise post-stay charges are unacceptable. Proceed with caution. Take photos before checkout. Document everything. We will absolutely be disputing this charge.

The Fox Hollow was the best venue we could've ever chosen for our wedding. My husband and I could…read morenot have been more taken care of by staff. Our maitre D Arthur was beyond fantastic. He was so organized and determined to make our day exactly how we wanted. We came in to meet with Arthur 5 days prior to our wedding and he helped plan with us for 2 hours and set up the room with decorations so that there were no surprises on wedding day. When we areived On wedding day he walked us through the venue and our cocktail hour rooms and ballroom and we were blown away with how efficient and how perfect everything was down to the smallest details we had talked about. our bridal assistant Sophia was amazing. Anything we wanted was done in milliseconds And she couldn't have been any over to us. The staff at Fox Hollow were beyond incredible and I couldn't recommend Fox Hollow enough. As a bride I didn't have to worry about a thing on my wedding day, because I knew the staff would have it covered. The garden Terrance was absolutely stunning, the tulips, the outdoor areas, and the cocktail hour blew our guests away. It was such a great experience

I thoroughly enjoy my visits to The Fox Hollow. As a photo booth rental service, I've had the…read morepleasure of attending numerous weddings there. I can confidently say that their food is exceptional, and their staff is incredibly friendly and professional.

Overall the service was really good…read more The lobby and bar area is really nice. The rooms are a little dark and can do with a little better updating. The sink drained really slow and there was as hair in my room so a little more attention to detail would help with feeling cleaner. The walls are paper thin and you can hear everything in the hallway. The ac unit is also really loud. There is a restaurant on site but I didn't try it. Honestly I would stay again because of the locations and how nice everyone was. It's a little more attention to detail, ti could be really nice

great check in , free parking. over the top service Very…read morenice updated Holiday inn. full size mini fridge and in room kurieg and microwave. rooms are central air not awkward wall mount and very quiet. pillows and mattress are big and comfortable. all bathroom amenities are supplied. even hair dryer . very clean non carpet floors . modern bathrooms. not free breakfast, but the pay option is worth it . i don't drink , but they offer a commons Bar that is very well equipped and nice .outdoor pool in the summer . so much to offer and a great stay . front desk Evan was so friendly and helpful.