1. Best Western Plus Waller Hotel

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Waller, TX

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Best Western Plus Waller Hotel

4.7 (6 reviews)
Open • Open 24 hours

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Fairfield by Marriott Inn & Suites Waller - Bedroom

Fairfield by Marriott Inn & Suites Waller

(9 reviews)

I had a very nice stay at the Fairfield by Marriott Inn & Suites Waller. I've never stayed at a…read morehotel this far "remote" from the city so there were definitely some interesting parts of the experience. First, the staff was wonderful. It was pouring so hard one morning when I had to leave to go to an event and I was all dressed up with hair and makeup done, and I really didn't want to get soaked, so the staff gave me a really heavy duty trash bag and a cardboard box that I could use as a poncho and an umbrella. So grateful for their care. Second, I felt very safe here. The parking lot was very well lit at night and your key card is required to enter the property after hours. Even though there were some trucks and people hanging out at the nearby gas station, I never felt unsafe at this hotel property. I chose not to eat the complementary breakfast because it really didn't look that appetizing or healthy to me, though I do appreciate the amenity. There was a water refill station in the gym, which was also incredibly convenient and handy. The entire property, including the common areas and my room were very clean minus the caulking around the bathtub - this could be pulled out, cleaned, and replaced - but other than that, exceptionally clean. I didn't love the window unit because my room remained very humid and my papers became soggy/floppy and my towels weren't always dry despite being set pretty low. But that is the nature of Houston, though a more robust central air system could help with that. Just an interesting observation - there were giant water bugs, snakes, and other critters in the parking lot after a heavy rain. No fault of the hotel and no complaints, just an observation of some interesting creatures that I've never seen before. I'm glad that they were not inside!

Came in from DFW to go to a dear friends celebration of life in Waller, just 7 minutes up the road…read morefrom this hotel. This hotel is clean, quiet, and it had a nice breakfast spread. There are complimentary chocolate chip cookies and bottles of water upon check in and this location was maybe about a 10 minute drive to the Houston Premium Outlets,HEB and restaurants. I was comfortable and happy here for the short and stressful weekend I was in town for.

Americas Best Value Inn & Suites Waller Prairie View - Front Exterior

Americas Best Value Inn & Suites Waller Prairie View

(7 reviews)

$

DO NOT STAY HERE!! This place is not safe! 1. The carpet…read morefloors were dirty. 2. Loud neighbors with screaming kids at 1AM. I called the front desk who said they will take care of it and they did not! The noise kept going for another hour and a half! The front desk did nothing about it. 3. Two people came pounding on our door at 4AM yelling at us to open the door, trying to pick our lock, and started throwing themselves on the door to knock it down. We called 911(who showed up very quickly) and the front desk telling them we needed help. THE MANAGER CALLED BACK TO OUR ROOM YELLING AT US FOR CALLING THE POLICE! He yelled at me saying, "I told you I would come. I don't need police up here asking me questions. I don't like police. Now they are questioning me." Anyone in their right mind would call for help and I get yelled at?! He had absolutely no cares that my family was in physical danger! This is not a safe place. It is not quiet. It is NOT worth saving a little bit of money! Keep yourself safe and go somewhere else. Also note on all Google reviews, people have LEGITIMATE complaints and the management just denies. The common trend: terrible rooms, HORRENDOUS customer service, people feel unsafe and unsanitary.

If I could give it 0 stars I would. $85 and we only stayed an hour. First room heater didn't work…read moreat all. Button was broke. Second room heater barely worked. Not enough to combat the 0 degree outside temperature. We had to leave within an hour of being there. My kids were freezing. They claimed we "used" the room. The sheets were used to try to keep the kids warm for the hour we were there hoping the room would warm up. They expected me to stand OUTSIDE in the 0 degree temperature with the wind blowing 20+ MPH at 1am and explain why we were leaving. Didn't care to offer a refund. Said I should have grabbed a portable heater from them. L.O.L. A portable heater. Stay away. Go right down the road and get a better hotel for $5 more. I bet their heaters work.

Tru by Hilton Cypress Houston - Guest room

Tru by Hilton Cypress Houston

(26 reviews)

Getting check in was easy as all I had to do was use the app and get a digital key (especially as…read morethe front desk doesn't always have someone there). They have lots of things to keep you or the family busy - an inside pool, a pool table in the lobby, outside sitting area, a reading lounge, gym . . . And it's located near lots of shopping and eating spots. The room itself was clean - has a mini fridge in the room, however the water never seemed to get hot enough and the water pressure was lacking for me. When I checked out (through the app) I was in my car when I realized that my card had been charged for something else. I went back in and was glad to see someone at the desk. I asked about this as was told it was an item from the market place to which I explained I hadn't gotten anything. He kindly removed the charge (which was minimal) however it raised concerns about how someone else was able to charge something to my room and if I hadn't seen it before leaving how difficult it would have been to get that taken care of. Would I come back? Yes, like I said it was clean and convenient.

Not a "Tru" Tru by Hilton. I travel for a living…read more First night the receptionist is on her personal phone while checking me in. Talking to her friend in between helping me. Mumbling, can't understand what she's asking me. Doesn't ask me if I want multiple keys, or any of the standard check in questions. Have to ask for an updated key every day, they just randomly stop working. Claims it's your "cellphone" messing with the card but I've never had a problem elsewhere and don't keep my key by my phone. An excuse for poor maintenance. Weird smell when arriving. No microwave, no dresser, no drawers. Bed and tv is all you get, not enough room for luggage off the floor. Staff are robots that don't acknowledge you, YOU have to initiate the greeting and tell them you're checking In otherwise they just stand at their computer. I've stayed at motels in the past with better customer service..

Best Western Plus Waller Hotel - hotels - Updated October 2026

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