For the price point this is a great deal. Our room was nice, lean, and comfortable. There are…read morecrumbling plaster issues in the hallway and the carpet needs cleaning. No phone in the room to reach reception desk. There are 2 primary challenges. One is that there is no AC. We stayed here during a heat wave and had to have the window open, which leads to the second problem. There is a pub on site with most seating outside. Because we had to have the window open it was VERY noisy. If not for these issues I would have given a better rating.

Stayed for 1 night for local event. Bed was terrible, felt…read morelike a budget hard mattress. Noise is awful. I could hear the conversation from neighbors room and they weren't being loud. Even with windows closed I could hear outside like I was out there. Doors banging (soft close should be installed) sound like a constant police raid. Looks generally unkempt with carpets lifting (trip hazard), paint peeling. Would not suggest this facility.

Marriott has so many different brands that speak to what you're looking for; however, the pictures…read morefor this location are wildly better that the actual property. For one, it primed for golfers, but the property feels old and outdated, even if the appeal was supposed to be rustic. The showers pulse with increased temperatures that almost scold. The in-room 24 he menu is available until 11:00pm, then they reduce it to 20% - just the cold sandwiches. At the end of the day, Marriott can and has done better. This place was a big disappointment for me, my team members, and my client who all had to meet here for 4 days...because the pictures looked awesome. My compliments to the photographer.

This hotel is beautiful with plenty of parking and lovely grounds. The spa facilities are great…read morethough basic. The gym and pool seems to be pretty busy with members so if you're looking for a quiet spa retreat this probably isn't the place unless you come during the week. The lunch in the cafe is good with a decent offering of light options. There is seating outside so you can enjoy your lunch with a view. Treatments here are fantastic. Very thorough and relaxing. Once again things are pretty basic though with very few extra touches. If you like all the extra ceremony around treatments then you might be disappointed. Overall a great spa hotel for day visits with lunch. The hotel was really busy with golfers so be warned if you hope for tranquillity.

The hotel is spotlessly clean, the staff very friendly and it is 2-3 min walk from the airport. All…read morethe basics for an airport hotel ticked! The restaurant where I dined last night was very good. I was starving so had a burger (surprisingly good, with chips), a glass of red wine and a sticky toffee pudding (a little bigger would have been nice :)

This was my first time staying at an airport hotel; Hilton Garden Inn Birmingham Airport did not…read moredisappoint by all means and exceeded my expectations in many factors, I would say it is the best Hilton I have stayed at in Birmingham, and I much prefer this hotel to the Hampton on Broad Street or the Garden Inn at Brindleyplace. The hotel opened in 2018, and still feels pretty new and modern to this day. The location is fantastic for Birmingham Airport, it is a couple of minutes away from the main Terminal, next to the West Midlands Police building. From the Airport, you can get the Air-Rail link which takes you to Birmingham International in just 90 seconds. From here you are able to get a train into New Street, which gets you into Birmingham city centre in just 10-15 minutes, you also have connections into the NEC (huge exhibition centre) and Resorts World (casino, outlet mall and multiple restaurants and bars) You can see my reviews for these locations at Birmingham Airport - https://www.yelp.co.uk/biz/birmingham-airport-bhx-birmingham-2 NEC - https://www.yelp.co.uk/biz/nec-birmingham-2?osq=NEC Resorts World - https://www.yelp.co.uk/biz/resorts-world-marston-green The room rates were competitive, I personally only decided to stay at the Airport as on this occasion it was cheaper than other Hilton's in Birmingham, wanting to make the most of my Gold Hilton Honors status (Free cooked breakfast or 750 bonus points at a Garden Inn). The average price is around £80-100, although the rates can obviously exceed that, looking at rates in November 2021, it does reach over £250 and even up to £375, at least once a week. I would say the hotel is worth nowhere near that price and if I had paid that sum, I'd be demanding my money back. This is not the most luxurious of hotels, but it is a good, sold airport hotel. The room had very good noise-cancelling, the big thick windows and doors, meant no noise was heard externally, the only internal noise was after 11:30 am when housekeeping was working the room, which wasn't too bad. Sadly, my room was overlooking the car park, rather than the run-way. I think they should give you the option or ability to reserve a room with a better view when using the online check-in. My room was comfortable, it was a little basic but still had everything I needed, the 25 sq meters room was larger compared to the city centre, it had a comfortable bed, blackout blinds, a desk, a mini-fridge, a large TV, plenty of plug sockets with USB charging. The staff here were very friendly and happy to help, the lobby did always seem super busy with people checking in and out at all hours, but that's the Airport for you. It seems to be full of travellers and flight crew, and then there's me just staying at the Airport for the sake of it! I did not use the food and beverage services in the hotel, but that wasn't through a lack of trying. I was upset that breakfast ended very early on the weekend at 10 am (Most hotels generally run breakfast until 11), food also stops at 10 pm at night, they do have a couple of sandwiches at Reception but with the kitchen closed and nowhere nearby to get food (The limited choice of shops/restaurants at the airport are still closing early, generally around the last flight and before 10 pm), this meant I went to sleep on an empty stomach. I did have a couple of problems with my stay: - The hotel is one of the few hotels I've noticed which still takes a card hold, having a debit card meant I am unable to use the funds until it is released (generally takes 30 days), the hold is done per day meaning on a one night stay, two holds are taken. At £50 each this isn't cheap - Food and Beverage issues as previously discussed. - Housekeeping entered my room when I was still sleeping, I was told this was because they were not aware I had a late checkout however this was still frustrating that they couldn't wait for me to check out. - The bathroom door did not shut properly, no big deal as I was staying on my own. 4* - Overall, I was super impressed by the HGI at Birmingham Airport, it's a strong four-rating for sure, there are obviously some issues that need to be addressed, but I would definitely stay here again

Now I spent two nights at this hotel and I have to say as I checked in quite late on the first…read morenight I did wonder if it was a night club as opposed to a hotel. The guy on reception had a very good check in patter, which I am not sure was just for my amusement or his! The room was decent they do offer upgrades to the upper deck where you get access to sky movies and sports. This was of no interest to me as I was only there to sleep. The room I had was of a good standard, clean and tidy, I was on the first floor with a view of a flat roof!! The staff in the hotel were very helpful and I do believe whatever request you may have they will endeavour to accommodate it. Hence I have given the hotel a 4 star rating. The bar does resemble one you would find in a night club and it was quite loud, the drinks weren't night club priced which was good. From the posters in the bar they do have specific events throughout the year some are comedy some are tribute bands. They have a good pool and gym in the hotel so if you want a dip in the morning it is more then adequate for that purpose, they also have an onside gym which was of a decent standard. There was a wedding party there on the Saturday night which is to be expect at a hotel the wedding party was one of the better behaved ones I have witnessed however when I went up to my room I could hear the music as if I was in the party!!! This did keep me awake for a bit but I think it all stopped around the 1am mark. The breakfast was the standard fare of fried food cereal and fruit, I cannot comment on the standard of the rest of their food menu as I never sampled it. If you are in Coventry and need somewhere to stay you could do worse than here.

Super nice hotel. The building has plenty of things to do from a pub, a small restaurant, fitness…read morearea (including a large weight room, a yoga room, fitness classes, and steam rooms), a full size pool with a jacuzzi and bubbling rest pools, and lastly a spa which provides full spa services like a massage. The service at the hotel was super friendly and quick to help when ever needed. The room was really nice and clean upon arrival. The pub and restaurant had super good food as well ( tip: if you eat in the pub you need to order the pizza. Not what I expected but it was one of the better pizzas I have had in awhile.) overall my stay here was perfect and I will be staying here again if I am in the area.

A beautiful building in a beautiful setting…read more I visited this place one Saturday afternoon (unplanned) for a spot of tea and cake. Unfotunately there was no individual cakes or cookies available (shock, horror!) but they were able to bring us out a selection of small desserts from their afternoon tea range presented on a slate - how delightful! The desserts were very tasty and went down a treat! The pot of tea was good too. I really felt at home here as I sat in the armchair by the fire. I was impressed by the staff and they explained each dessert in turn. A place I would happily return to again. A walk around the gardens will have to be done too.

Beautiful property, but poorly organized. I travelled 3100 miles to stay here for my brother…read morein-law's wedding. They closed the bar at 12 and the resident's bar refuses to serve because there is one random couple that hasn't closed their tab for dinner. I'm with 30 people, ready to spend a minimum of £1,000 and they can't be bothered to figure out how to serve us. If you're looking for a place with a great view, this is your spot. Unfortunately, that's all they'll offer. I also spent £28 on 3 glasses of wine. But the view is wonderful. This property should get 5 stars, but because of the service it gets 3. I'll bet if the servers wages were based on tips like in America, they'd care a bit more.

I haven't stayed here, but a colleague of mine has. They were quite happy with the hotel in…read moregeneral, but as they only stayed there for a number of hours after a late flight into BHX, they didn't have a great list of requirements. He described it as 'typical for a motel style chain hotel.' The hotel has very good access to the NEC and birmingham airport.

When hotels list their amenities, like... - Alarm Clock…read more- Hair dryer - High-speed Internet access - Housekeeping ...I feel like there should be a special section for dumb people like me, with a reminder about the many differences between the Holiday Inn Express in the States, vs Holiday Inn Express (or really many hotels in England/Europe). It's nice that they leave you that note in the bathroom reminding you that they have extra toiletries downstairs...forgot your toothbrush, your razor, maybe some feminine stuff?? They've got it downstairs for you and would be glad to help you out. Awesome, but here's what's different...When I go overseas, I'm always reminded of that episode of the "Dave Chappelle Show" where he suggests that "White people don't use washcloths..." Where are the washcloths, really? Don't worry Holiday Inn Express, so many hotels are like that...And then when I want to wash my face, there is no bar soap, just this a pumpable reservoir of liquid soap fastened to the wall. Okay, I get it...but now it's shower time. Look around and there's another reservoir filled with hair shampoo, face soap, and liquid deodorant soap...Wait, it's all the same stuff!! Okay, the rant is over...the fact is, I enjoyed staying here... __________________ Notes: -The staff was EXTREMELY helpful...whether it be in arranging transportation, suggesting local restaurants & shopping, etc...or even one night around 1AM, I needed to purchase a some computer accessories, and not only did they arrange a taxi for me, but they called one of few places in Birmingham that was open 24 hour to make sure the item was in stock, etc... - There is a hotel bar down stairs...open until around 4AM...note that late in the evening, you MUST bill your drinks to your room as they no longer accept cash or credit card payment. - Breakfast was pretty reasonable, and like all Holiday Inn Express locations, it was included in the cost of your stay. - Location was about 5 minutes away from the NEC...great! But keep in mind that the way that this part of Birmingham is laid out, nothing is within walking distance...there is one restaurant, but everything else seemed at least 10-20 minutes away... - Wireless internet is expensive at £15 for 24 hours...there are different rates, but there are limitations... - The hotel was otherwise, quite budget friendly... - The special wipes on the back of the toilet, for the ladies, was a nice touch...

One of the worst place I've ever stayed at. Our begging had blood stains on the bedding immediately…read morehad it changed. The hot water was not running, took almost 10min to get lucke warm. Staff ok, they allow well behaved pets but be very careful as the grassy area had broken glass Sounding grounds very dirty and cigarettes butts all over. This property needs to be condemned