Typical good hotel, what you expect from Holiday Inn. Clean, orderly, expected layout that you will…read morefind in this line from HI's Express brand. The parking lot was litter free and there was parking under the portico at time of arrival and departure. I am highly frustrated when I arrive at a hotel, and the hotel staff or others have parked as if it's long term (homesteading) parking. It's not. This was NOT the case at this hotel; they understand the care and feeding of the customer. Oh, so refreshing. Why no litter? There are 2 camouflaged cans near the entrance for our use as we're unloading our vehicle. Yes, there was a dolly for out use in the lobby area. Staff was helpful and attentive. Morning breakfast was good, and the breakfast staff was attentive to the guests and the levels of food available. The location is centrally located near a Walmart, fuel stations, most oft used travel routes, etc. Suggestions: add towel hanging hooks in the bathroom, a/c system is a bit wonky, while the elevator is overly spacious it is a bit slow (which enabled me to use the stairs), ask the customer if they'd like a room with shower only or shower/bath combo bathroom, and finally ... the sheets. Please upgrade the sheets to a higher quality. The pillows are good, the sheets not so much.

If you have to stay in Eunice, you will probably stay here…read more I have been to Eunice two or three times in the past couple of years. I stayed here every time. Why? Because there aren't many hotels in town. This may even be the only one. Does that mean it's bad? Nope. In fact, I am kind of surprised by the negative reviews. My experience has been that this is a decent place to stay. The Holiday Inn Express chain used to be my go-to travel hotel. Clean, free breakfast and reasonable rates were the norm. The chain has dropped significantly since I first started staying in them years ago. Now they are overrun with traveling workers. Almost every location I used to visit is packed with them, and their trucks, and they have made a family hotel less family friendly. It is not that they are obscene but I no longer want to fight for parking and deal with all that they bring to the chain. Although the chain has fallen off in recent years, this location was clean and had few people when I visited. Yes, there were giant work trucks but the hotel wasn't full. Breakfast was OK but the main benefit was the coffee. The room was clean and decent. I opted for a suite so I had a little extra room. If you are staying in Eunice, add this HIE to your list.

Horrible stay! Carpet in hallway are dirty and smelly. The room was so unsanitary, the carpet had…read morered stains, the walls are dirty, the toilet had black mole, the light switch over the sink worked off and on, the trash cans were dirty and there were unopened condems underneath the bed, there pictures hiding behind the desk, the phone unplugged and wrapped underneath the night stand with some other items and breakfast ends at 9 and put out very little food. Who the hell ends breakfast at 9 a.m ! The worst hotel ever. The board of health needs to visit now!!

This place is dope. I travel for work sometimes so I've seen…read moremy fair share of motels/hotels. It's not the most luxurious place in the world or anything, but I have no complaints. The beds are comfortable. My a/c works well. Everything is clean. No bugs or nothin. Decent cable, with HBO. The breakfast is much better than I expected. Pancakes, muffins, eggs, sausage, cereal. I'm staying here for a whole week. Been here 3 days so far and they clean the room, make the beds, and change the towels everyday. None of my belongings are out of place. Basically the place met my standards. They have washer/dryer if you plan on extended stay. The staff is friendly. Too friendly for my tastes in fact, because I don't like to speak, in general, but then I feel obligated to do so when they tell me to have a nice day. But some people like that. So whatever.

I stayed at Hotel Cazan last weekend and was so pleased with the hospitality that Ms. Valerie…read moreprovided. The room was cozy and she went above and beyond to make sure that I had everything I needed. I did stay in Room 13 and the bed was so comfortable that, even if a ghost did try to mess with me, I slept through it. The hotel is full of art and interesting artifacts. It was fun to just look around! It is right across the street from the famous Fred's Lounge. There is also a bakery a few doors down that has awesome cheesecake. I highly recommend Hotel Cazan. It is, by far, the best hospitality I've ever experienced...and I worked in the hospitality industry for more than 15 years. So, go see Ms. Valerie, you won't be disappointed!

Very overpriced. Says 100 % Guaranty but it's not. Wasn't told there is no elevator. lots of road…read morenoise. Best part of stay was Valerie.

went to check in, the lady at the front desk made us keep our dog in the truck due to a stray cat…read moreoutside. then proceeded to tell us our dog couldn't be on the bed cause it's white. we were going to be paying extra for our pet to stay. I was under the impression that this place was pet friendly. needless to say they lost 3 nights worth of business. will not be back.

This place looks lovely, so it's a shame that the owners' definition of "Cajun hospitality" is…read morebeing nasty, hanging up the phone, and then three-way calling customers back to harass them. I spoke with someone at ten to 6 this evening in need of a last minute spot in Eunice, and made clear I would be coming from New Orleans, a three hour drive. This person was helpful, booked me for the night... and said NOTHING about being unable to check in to the inn after 8pm. When I arrived at 9:45 after driving a few hours with my pup, I called the after hours number on the door and was told nastily that they were away for the weekend-- when I explained my situation and asked why someone had booked us just hours before, I was told to "stop talking over her," that there was one person she could check with... and then she said "ya know what?" and hung up on me. A few minutes later, I got a call from another number, and a man told me he was another owner and asked how I was. When I told him not great and started explaining... I realized I was ON A THREE-WAY CALL when the woman burst on, cursed me out, and ended the call. These people are a reallll class act. And by class act, I mean I think they were held back in 6th grade and have been there ever since. Rude and crude!

We had a loss in our family and had to do some traveling to be able to attend the services Emily…read moreand her morning staff truly took care of us and made us feel welcomed during our time of need thank you for this we truly appreciate

This is the second time we have stayed here and probably won't be the last. The check-in was smooth…read moreand easy. We had a downstairs room, which I thought would be loud, but surprisingly it wasn't! We were two doors in, so right by all the action. Only four stars because the beds were uncomfortable, and really, $13 for a continental breakfast that nearly every other HGI hotel has for free. No pancakes, no waffles, just fruit and warmed-up dishes. I'll save the money next time and go up the street for a real breakfast.

We had a nice stay the cottage was not as clean as it should of been but the food was good and we…read morewere willing to overlook the dead bugs in the window seal. However I am unwilling to overlook that they implied we stole a single pillow and pillow case even after we told them we would go back and help them find it. The price of the pillow and case were minimal but the whole incident has left a bad taste in my mouth. Lyn barely spoke to us while we were there but seemed pleasant enough until after we left. There were no check lists to say what should of been there, therefore we have no way of knowing I the pillow was even there when we got there. It is unethical to charge customers for something that could of been a mistake on their part.

We've been here 3 times and it never disappoints. The grounds are beautiful and serene, and the…read moreowners are very friendly. The breakfast is always delicious. My husband and I decided to make this a regular getaway to recharge, reconnect and slow down.

We stayed here in the balcony room in 2023 and had such a fun experience then we came back recently…read morein 2026 celebrating both spring break and my 60th birthday. This being a roadtrip this time around I took advantage of the full kitchen versus using my camp stove. With both fructose and lactose malabsorption it's very comforting to cook for myself. And having access to a full kitchen allowed me to make a rice and steak dinner and then in the morning make a cup of rice for the road, plus hard boil chicken and duck eggs I gathered the day prior. The duck eggs were fantastic! Just like in 2023, the Cajun jam night on Wednesday didn't disappoint. Such great music and wonderfully friendly people. One experience I was hoping to relive from 2023 was the ghost encounter in the balcony room; ghost sat on my feet! Unfortunately this go around in 2026, no ghost experience so just be aware there is a spirit, albeit a friendly spirit, inhabiting the Blue Moon. This isn't just a place to stay but a place to experience. We look forward to coming back.

I'm from California. Wanted a local vibe. I sure found it! Great music and great people!read more

Clean rooms, safe area with well lighted parking. Free breakfast with reasonable daily selections…read more Housekeeping very helpful, picked up dirty towels daily and replaced. AC did leak on carpet that caused dampness, but at least it was cold air on hot days.

Read my review on Google. Tried to copy and paste but didn't work and way too much to retype…read more Especially if you have kids and or an ESA animal. Plus just noticed management only acknowledges the good reviews but ignores the bad. If red flags were a physical place, it'd be here. Worst place I've stayed at by far.

When we were here, the hotel was going through a remodel. Our room was really nice, but the smell…read moreof paint and chemicals I couldn't handle so I went down and ask Ambrosia she was at the front desk. If she had any kind of air freshener or candle or something I could put in the room to cover the smell. Ambrosia said why don't we go up to the third floor and see if it smells up there. And it didn't so she moved us to the third floor which was super sweet of her to do this. So I recommend staying here because the staff were so friendly.

Staying for the resident cat named Mama. Love this hotel so much - staying one extra night!…read moreBeautiful, clean hotel. Locally run with friendly staff, great complimentary breakfast and comfy pillows. It has the feel of a small business. There is also a pool that I plan on using later today. The staff members are so wonderful and provide great recommendations of things to do in the area. Located conveniently off a highway on Breaux Bridge, this hotel is a great place to stop and recover from long travel days.

I always book my rooms through the Hilton app because it's quick and easy, and I rely heavily on…read morereviews before choosing a property. This hotel surprisingly had 4.4 stars on Google and 3.6 on Yelp. We decided to give it a shot. We stay at Hilton properties often and haven't had issues. We checked in around midnight and needed to get straight to bed. As soon as we walked into the room, we were hit with a strong smell of cigarette smoke even though it was a non-smoking room. I paid the upgrade fee to get a room on the first floor near an exit door. When I went into the bathroom, it was obvious the shower had not been cleaned. There was a dirty, wet towel on the shower floor and the floor itself was filthy. We were only a few hours from home, so I skipped showering altogether. It felt more like a rundown motel than a Hilton. The bed wasn't much better--the fitted sheet kept popping off because it wasn't the correct size. We were exhausted, so we tried calling the front desk for help, but the phone just rang and rang. Does anyone even work here? Like I said, we needed to get straight to bed. Personal reason for why I wasn't able to go to the front desk when we arrived. On this trip alone, I stayed at four different Hilton properties and didn't have a single problem anywhere else. This experience was completely unacceptable. Pros: - Great location (right off the highway with lots of nearby stores) - The room itself was spacious - Despite everything, I was eventually able to get some sleep Cons: - Strong smoke odor in a non-smoking room - Shower was dirty with a used towel left behind - Incorrect bed sheets - Zero customer service Unfortunately this was my experience and I really wish it weren't this bad. This stay did not meet Hilton standards at all.

Was pleasantly surprised by this hotel! Only lost a star because…read more 1) the elevator and hallways don't have AC which is tough in the summer 2) the hot and cold were mislabeled in our room shower, like turning it to cold made the water hot and vice versa, which took us a while to figure out!! With that said, the main reason for such a high rating is the breakfast. For such a quaint hotel in a small town I was impressed with the variety of options. A DIY waffle bar, various grab and go items, hot food, pastries, coffee and More! Plus all the staff seemed very pleasant