Cancel

    Open app

    Search

    Best Western Augusta West

    2.8 (20 reviews)
    InexpensiveHotels
    Open Open 24 hours

    Services - Best Western Augusta West

    Hotels

    Best Western Augusta West Photos

    From this Business

    You might also consider

    Recommended Reviews - Best Western Augusta West

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Interior king
    Jamarcus T.

    I stayed at this best western two times on two different weeks with one being a tues - thurs visit on my first stay and a mon- wed visit on my second. Both visits were wiith very similar stays each time. Pros for this Best western were they're very clean. I never saw any part of this hotel that made me weary of staying. They also have, on both visits had no trouble with noise. Outside of a few doors closing while people went in and out of their units, I never heard any phone conversations, random bumps or anything that would detract from my own rest and quiet A constant bad for me has been their internet. WiFi is free with your room, and there is a code provided to log on. I've been using WiFi and had the network just vanish for 5 minutes or so. One time? Pretty forgivable, but it happens enough where I put my device down and wonder what's going on. With my first unit, I had a fruit fly issue, and while I didn't have an issue on my second visit, I did notice the little pests flying around in the common areas. A king sized bed was my first unit, followed by two queens on my second. The beds were firm but slept well. Standards like flat screen tv, microwave, coffee pot, mini fridge safe (costs extra to use) and things like a swimming pool and elevator are all things everyone has access to. There is a continental breakfast which is slightly more than that. Your standard fare includes bagels, muffins and bread for toast. THey also have biscuits, sausage, egg, waffles you make on your own and a little yogurt station where you can make your yogurt cup. Pretty decent breakfast. Parking is located in the front and the rear. Front parking gets full quickly, so if you want easy exit onto Park west drive, you would do well to park early to get a spot. Exiting the lot is no problem though, and fortunately I-20 is literally less than half a mile away. Best western has a points system, like other hotels, but I do like their little gift bag for "preferred" members. In a bag came two bottles of water, a granola bar and a small bag of chips. Pair all of that with a free continental breakfast and you have free breakfast, lunch and a snack taken care of. Nice! I like this hotel. For its price, cleanliness and customer service, I can and have stayed more than one time, and wouldn't be shocked to find myself staying a third time, but I will keep it at a 3 star experience though based off of the complaints I had. Should you let those complaints stop you from staying? I don't think so. It's a decent place to lay your head and gets the job done for me!

    See all

    1 year ago

    Business owner information

    Photo of Kanta K.

    Kanta K.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Business owner information

    Photo of Kanta K.

    Kanta K.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Queen G.
    0
    126
    165

    1 year ago

    Business owner information

    Photo of Kanta K.

    Kanta K.

    We're sorry you were disappointed with your visit. Safe travels.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ava N.
    1
    81
    175

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    9 years ago

    Business owner information

    Photo of Kanta K.

    Kanta K.

    Helpful 15
    Thanks 0
    Love this 15
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Kanta K.

    Kanta K.

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J R.
    2
    53
    24

    7 years ago

    Business owner information

    Photo of Kanta K.

    Kanta K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Business owner information

    Photo of Kanta K.

    Kanta K.

    Thanks for staying with us!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Kanta K.

    Kanta K.

    Thanks for staying with us, we hope to see you again.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Business owner information

    Photo of Kanta K.

    Kanta K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Wes H.
    20
    1
    0

    11 years ago

    Friendly service, clean rooms, wifi is horrible slow. Walking distance to restaurants. I would come back but only a 3 star this visit

    Business owner information

    Photo of Kanta K.

    Kanta K.

    Thank you! Wi-Fi is always a challenge, and we are working on it.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Kanta K.

    Kanta K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Kanta K.

    Kanta K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Best Western Augusta West

    You might also consider

    Home2 Suites by Hilton Grovetown Augusta Area - Guest room

    Home2 Suites by Hilton Grovetown Augusta Area

    (22 reviews)

    $$

    I picked this location after been scheduled to travel to a nearby town for work. And this was a…read morehotel rated hotel. So I thought why not. I must say overall my experience here was positive but could have been better. The front desk staff was outstanding. They were courteous and accommodating. Gave a lot of helpful tips of navigating the city and good places to eat. I even had an accident while checking out and the front desk staff jumped into action to help be gather all my things that scatter all over the lobby. Let's start with the location of the Home2. It's centrally located to lots of restaurants and shopping and about a 10-15 minute drive to Augustus depend on where you are going. There is a lot of construction in the area and a hotel being built right next door do there is a lot of heavy machinery present but I was nuanced by any of the noise so that's a plus. The room was spacious and modern and semi clean. And I only say semi because the shower wasn't really that clean. There was some leftover hair in the shower from a previous guest. I did not love that at all. But luckily I only trust my cleaning and travel with cleaning supplies. The bed was hard, like park bench. LAWDDD if these hotel chains don't believe we care about the comfort of our beds, they are WRONGGG. I couldn't get comfortable to save my life and I was there for 4 whole days. The AC unit was spotty i.e. worked when it damn well pleased and I wasn't going to tell it anything different but it wasn't the quietest thing when it did decide to work. And you can hear the people walking above you, similar to living in apartment and you hear your neighbors walking about all day and night. I loved the tiny kitchen it was so cute. That area was spotless. Parking lot is too small for such a large hotel. And they have a large number of guest due to the heavy construction in the area.

    Stayed here for a week for work. The breakfast in the morning was clutch. Great for a grab and go…read more I do wish that the shampoo and other complementary soaps were refreshed while I was there. I forgot to ask until I needed it. But I overall found it a nice place to come home to after long work days. The front desk staff was probably half the reason why. All were friendly and helpful. Patara (I hope I'm spelling her name right) takes the cake. She was always the most excited to see us and ask how our day went. Great to see a friendly face every night after a hard day! She's so sweet.

    Holiday Inn Express & Suites Augusta West - Ft Gordon Area - Spacious room

    Holiday Inn Express & Suites Augusta West - Ft Gordon Area

    (13 reviews)

    $$

    NEVER AGAIN! I stay at a lot of Ihg and by the pictures,…read morethis hotel looks like it should be really nice and pretty new. I have no idea, but this is the worst hotel and it's way more expensive than it should be. This was terrible. Well, that being said, I do have to say they had a nice breakfast ... But..... The elevator look like it could break any second . The rooms had stains and mold, and the carpet was soggy. The AC was leaking. The window was cracked and wind was whistling in and there was just so many issues and they didn't care at the front desk.... They didn't even bother to offset the cost of the room because I would've paid half that price for a nice room somewhere else so I'm not sure what they're thinking here because it does not add up.... And they told me they'll give me a discount if I come back. They have lost their mind. I will never ever stay here again. You couldn't pay me to stay here.!!!!

    The pictures on IHG.com make this place look brand new. I will tell you I did find a bug on my lamp…read moreas soon as I walked in the door (did not take a photo). It looks like it's going through remodeling/parts change out throughout the hotel but it looks like a cheap job is being done. For $160 a night, this is not worth it. The painters painted over multiple items in the rooms, the showers themselves have shower mold in the cracks, the outlets are extremely over used and do not hold the plug in. The elevator call button is broken and another one has been mounted, I'm not sure if it's according to Fire Marshall standard?? This place may be going through a renovation but I can guarantee you I will not be staying here anytime soon again! When you walk in, it says doors are locked after 1100pm, I walked in at midnight and the doors flung open.

    Comfort Inn & Suites Augusta West Near Fort Eisenhower

    Comfort Inn & Suites Augusta West Near Fort Eisenhower

    (14 reviews)

    $$

    If I could give them no stars I would. I called and spoke to Erica whom is supposed to be a…read moremanager....she was very rude, unprofessional, loud and out of line. I actually had to tell her the conversation is now over, have a awesome evening. My daughter needed a room for a Pharmacy internship while in Augusta for a month. I simply asked Erica if they could give my daughter a better monthly rate her response was " the is $78 per nite and it changes daily, etc...she proceeds to talk over me the whole time cutting me off. I didn't feel she wanted to be accommodating at all, no military rate. Ericas tone was not professional at all, she sounded stressed answering the phone. She could have at least asked higher management if they would do something to help a college student out for a month. Unprofessional to say the least, then she hung up on me. We wont be ever staying here. There are to many other hotels in Augusta. The military base is a few miles, which is a better choice for our future stays in Augusta. Comfort Inn was closer to her internship site.

    If you don't need WiFi or decent A/C it's a decent place to stay…read more Room is nice. Breakfast was alright and went for 5 hours. A/C didn't work well, room never got below 73 during the day. WiFi worked for 10 seconds every ~8 mins or so from the first floor. Ran speed tests over a 10 min window with download speeds at 6.76, 1.52, and 5.77 Mb p/s and upload speeds at 4.87, 1.72, 5.69 Mb p/s. Average 4.68 Mbps DL and 4.07 Mbps UL. Buddy on the second floor had the same experience with A/C and WiFi. Could not use my laptop to do work/check emails at all due to this.

    Best Western Augusta West - hotels - Updated May 2026

    Loading...
    Loading...
    Loading...