We drive 2 hours to Tipton Ford to purchase a vehicle we saw on their website that met our needs…read more We were greeted with great customer service from Alfredo, Sales. He answered our concerns. Debated over veterans discount and trade in value. Douglas, Mgr., helped us resolve our concerns. We would highly recommend this dealership. In addition, Veronica, Finance, was very helpful explaining documentation we were signing. Thank you for a very nice experience. Please go to Tipton Ford for your next vehicle.

The BEST service department I have ever dealt with !!! Ronnie Coates and his service staff were…read moresuperb !!!

I am writing this about 4 yrs late but here's my 2 cents. I had some van repairs done at National I…read morehave always regretted it. There was more wrong with my van after they worked on it than before I left it there. These guys are either seriously stupid or the biggest crooks in town. Please take your vehicles elsewhere for servicing.

Id like to share my terrible experience with National Automotive Service Center in nacogdoches on…read moreUniversity Drive. I urge others to be cautious and consider these actions before entrusting them with your property. Approximately two months ago, I entrusted my vehicle to the National Automotive Service Center for repairs for a sound coming from engine. I was quoted $2,743 and then gave the okay to go ahead with repairs. They were the only ones I called with availability. On 6/25/24, I observed my vehicle parked at Fuzzy's Taco Shop on North Street. I saw the mechanic I previously seen at the service center sitting at the bar, where he was drinking. Upon inspecting my vehicle I discovered vapes and opened vape packages that were not there previously and keys left inside. I confronted the mechanic, instructing him to return my vehicle to the shop, because I didn't authorize the shop to use my vehicle for these purposes. Video evidence of him stating he knew what he was doing and it was illegal. I then reported the incident to higher management (Justin) who initially claimed that the vehicle was being test-driven. I explained that this was not the case, as the vehicle was at the bar with the mechanic. Which by his facial expression, didn't seem like the first time he'd known of this. But first time he got caught by customer. The manager then admitted that he had permitted the mechanic to take my vehicle to his home for lunch. Video evidence of that. The manager advised me to return later to speak with the owner. Both the owner and manager repeatedly (on video) justified their actions by stating that it was common practice for employees to use customers vehicles to run personal errands and obtain lunch. They additionally cracked the coolant case in my vehicle and engine light is on - that was not broken or on beforehand. I did instruct them to not touch my vehicle anymore. I did not trust them and was going to speak with lawyer. (So my vehicle Is no longer under warranty with me doing so). National Automotive also added an additional $300 + fee for machine shop which I was not aware of. Stated they fired employee responsible for incident. At first they did not offer any compensation for my bill for their employees misconduct. Then today (6/28/24) upon speaking with Erin Bailey (Owner) she offered a $100 sfa student discount off my bill and that to them was a satisfactory resolution ... because if I didn't pay the $2,961 after 30 days they'd began process of owning my vehicle. I have been taken advantage of for their negligence and unprofessional behavior. All I have received was attitude from Manager and Owner while handling this. Owner stated she is more concerned with paying her employees then honorably making this right. An employee at Fuzzy's Taco Shop confirmed that the mechanic, Rick Goehry, has been seen on multiple occasions using customers vehicles to visit the bar while on duty. I paid $2,961 to National Automotive for their employee to be intoxicated while joy riding in my property (no telling how many times) while "out for a test drive." But apparently is justifiable because my car no longer makes a noise. Such poor handling from this shop and I urge everyone to not do business here.

The guys at Boatman have bailed us out of a jam with our tires several times, and are always easy…read moreto deal with. They stay very busy due to their quality work, so plan on dropping your car off if possible. They communicate well regarding repairs, and have even passed up higher dollar services when they weren't required. Not many places have the integrity to turn down extra money when the service isn't truly needed, but I trust the guys at Boatman.

Wal-Mart told me I had a Strut leaking. I called Boatman, asked how much would it cost to replace…read morethe (2) two front struts? They said, bring it in so we can check. After driving our car, the guy came in and said, it sounds like a Honda issue. That when applying the brakes, it makes a weird sound. I told Ben that a couple bolts from the Caliper bracket had fell out. So we dropped off the car this morning and I called about 1:00 pm. They said the car was ready, we paid CASH $4,000. HOWEVER. OUR CAR IS STILL MAKING THAT WEIRD NOISE WHEN BRAKING. They had the front end apart to R&R the Struts. I guess they figured that the Brake issues wasn't worth worrying about. Just got off the phone with Lee. He seemed surprised as well. And just bring it back? They had it for half a day. The guy who test drove it seemed concerned? Please, someone tell me, What, what am I missing? I even told Ben, while the tires are off, if they could make sure those bolts to the caliper bracket were tight. I do not understand, they knew I had concerns about the brakes! Truths Matter, Leslie

A great car buying experience for wonderful Genesis cars.  I purchased remotely, but they held my…read morehand virtually every step of the way.  In particular, my salesperson, Seth, was fantastic. He was very responsive and caring.

A rock from a dump truck fractured my windshield on a trip back home from Dallas. The owner of…read moreZion met me on the road to effect a repair. After the repair just to get me back home safely we arranged for a total replacement. Very Professional, almost half of what the Nationally syndicated company would have charged. He and Zion are a perfect example of a local hometown business that we local customers need to support. The heart beat of America is the small business community.

Legit and helpful company. The team was no BS and has the best prices you'll find. They'll even…read morecalibrate your glass for the total install price compared to other places. Highly recommend. It's been months and 0 issues since the new install.

MHofTX is absolutely FANTASTIC in EVERY WAY! The sales team went above and beyond to make me and…read moremy wife comfortable in making a huge investment for our family and our future. It is the only place I will go to buy, and maybe one day consign, my motorhome! JKR of Georgetown

Blake is a self-righteous, condescending, nepo-baby that cannot be trusted with any sort of deal,…read morelet alone the safety of someone he supposedly loves. Emotionally and physically abusive loser - don't do business here.

I highly recommend J&W Automotive! I took my Jeep to them after receiving a much higher quote…read moresomewhere else, and I'm so glad I did. They were extremely helpful, informative, and took the time to explain what was going on with my vehicle. They fixed the issues I was having and did it at a very reasonable price--the best price compared to what I had previously been quoted. I was so pleased with the service that I went back to ask about another one of my vehicles. Even though he is getting ready to go on vacation, he is fitting me into his schedule beforehand, which I truly appreciate. It's hard to find an automotive shop that makes you feel like they're genuinely trying to help you instead of just trying to make money off you. Great customer service, fair pricing, knowledgeable, and very accommodating. I will definitely be returning to J&W Automotive for my future vehicle needs. Highly recommend them!

We have several cars that are 12+ years old, and J&W have done a great job keeping them running and…read moreon the road. John and his wife are quick to call with quotes, and when they finish working on our vehicles they are typically at or below the quoted price. We dropped off our 2008 Hyundai expecting to play at least $1000 for a major repair, only to find out that a sensor and some elbow grease fixed everything for less than $200. They have always treated us fairly, and J&W will be our go-to mechanic as long as they're in business.

This place is awful this diesel shop did the wrong service and still expects me to pay. I was…read moretrying to talk to the man who owns this shop but he was to busy and was rude I had to give a star because it wouldn't let me not give one. I would not send people to this shop. I will never come back.

Randy is one of the most honest and hard working diesel mechanics you can find in this area. He…read morestands behind his work and will always be honest with you about the cost up front unlike some mechanics.