Went here for the first time and saw the same couches we saw at other stores way less expensive…read morethan other places. Very happy.

Went to this store and found the prices to be a lot more reasonable than other stores. The sales…read morelady was very nice. They delivered my mattresses for free and didn't charge taxes. I did pay cash.

Very nice store manager. He helped me get a new mattress and was one of the best mattress salesmen…read moreI've ever dealt with! He was so kind and caring. He made my mom and I feel very very welcomed there. The process was quite simple and he was with me every step of the way. I was able to finance a new mattress with his help and I got my mattress in 2 days!!

Went in not knowing what to expect. We were greeted by friendly staff and received plenty of help…read morein finding the right mattress. The staff even made sure we tried the different types of mattresses so that we knew for sure what we wanted. Totally recommend this location to anyone. Now we are getting really good sleep and we didn't have to break the bank.

Went in pretty late, not hoping for much, but Chris is a very very knowledgeable genuine sales man…read more We went in there expecting to deal with a very car salesman type, but we were very wrong. Chris asked a lot of questions and successfully helped us find the best mattress for us, he was very helpful and kind. That type of genuine customer care seems very hard to come by now days, which is very upsetting and discouraging. We very much recommend you stop by for your mattress needs. As I type this we are waiting for our mattress to be delivered so I can't comment on the quality of mattress. We will have to wait and see.

Great experience. Chris was our salesman and very informative and found us a fit good for us, for a…read moremattress. Delivery men were very nice as well. We were missing one thing and Chris the manager offered to bring it to us after work, so as not to inconvenience us. How nice is that? The delivery men offered to go get it even though we were their last stop. Great customer service all around !

The last two mattresses I have purchased from here. I have always enjoyed the service and products…read more Delivery is simple and well done.

I'm only giving my review a 2-star because Freddy saved the day. No customers in store when I…read morearrived. I was greeted by Jojo and let her know I was there for two reasons: to see if my mattress I previously purchased had a warranty and if not, I needed to purchase a new mattress. Without even looking, she stated that they "switched systems" and was unable to look. I let her know that what she said was a lie because I was here this past October for an unrelated reason and at that time, my previous purchase was viewable. She called for Freddy and ask him if they could still see past purchases because I had called her a liar (right in front of me). I corrected her real fast and Freddy took over. The store wreaked of Jojo's perfume and I started to get a headache. I stand corrected because Freddy was only able to pull up my 2018 purchase and not the 2017 purchase I was inquiring about. He instructed me what to do at home to see if I had a warranty and how that processed worked. There are many Mattress Firm locations and I will not return to this one; however, if you do come here ask for Freddy as he has excellent customer service! Thank you Freddy.

I purchased a mattress from this store and all I can say is the whole experience was awesome! I…read morewouldn't go anywhere else to purchase another Mattress or other items. Vincent was very knowledgeable about the mattresses and was eager to answer all my questions. Garrett's professionalism and generosity was beyond what he had to do. Thank you "under the covers "!

Watch what you get from these guys. make sure you check online first, they charge double maybe…read morealmost triple if you buy from their store. Now I see why their store is always empty. Tried to upgrade to a king size bed the next day after paying $2,500 for a queen mattress and adjustable base which is only 600 online For the adjustable base. Mattress is good but also cheaper online. my fault should've known. I'm sure they'll be out of business soon, no one buys from them I should've known Just by the guys vibe in front doesn't even know really his job just there to chill and make easy money. Lessoned well learned.

If I could give this location a zero I would. I came in and elected to purchase a bed based on…read morethem being able to deliver it within two days. Fast forward, day two, after sleeping on the floor and not hearing from the delivery team, I called the store and was told that it is set for a delivery date when I'll be out of town/working. Thus a breach of a verbal contract. To put the icing on the cake, when speaking with the sales rep on the phone, not the one I worked with, he stated since he wasn't the one that did the sale, he can't confirm what was said and if that was even said. For those reading this, what the sales person just said, is that he doesn't trust what I'm telling him to be true, as the customer, and essentially throwing out there that I could be lying. The gal, absolute gal. I purchased the bed because of the delivery date and time, and then to turn around and have the store not be able to help at all, do nothing for the inconvenience and then notion that I could be lying is beyond anything. Do not come here, do not do business here, they will break their word (verbal contract).

You can't expect to sell anything when the store isn't open during business hours and your…read morecustomers are having to wait in the parking lot. Took my business elsewhere.