I spent approximately 19 months at Turnbridge from September 2021 through May 2023. My family paid…read morea substantial amount of money because we believed I would receive safe, professional, trauma-informed treatment. My lived experience was profoundly different. I personally witnessed staff replay CCTV footage of serious client-on-client violence for groups of clients while laughing and mocking the person being attacked. After I was assaulted with a heavy wooden chair at 90 Ford Street, I remember staff later replaying the footage and mocking me for flinching. I also disclosed a sexual-boundary incident involving another client to people in the Turnbridge environment while a staff member was present. I do not recall receiving a formal interview, separation plan, or meaningful protection afterward, and the harassment continued. During an asthma attack, I asked a staff member for my prescribed inhaler and was initially refused because he claimed I was "faking it" and "getting high" from albuterol. My PlayStation 4 also disappeared from a Turnbridge residence, and I do not remember any meaningful investigation, report, recovery effort, or reimbursement process. My intake experience also raised serious concerns. During the drive to Turnbridge, I openly told friends that I believed I was entering a 28-day program. I remember signing contracts at 189 Orange Street before being told by the staff member who transported me that Turnbridge was actually a year-long program. These were not isolated personality conflicts. They raised recurring questions about supervision, medical access, sexual-safety complaints, informed consent, missing property, incident documentation, staff conduct, and how criticism was handled. I have since compiled a detailed evidence memo that distinguishes firsthand experiences from secondhand allegations and identifies records that should exist. Connecticut DPH has opened an investigation into care and services provided by Turnbridge. That investigation is ongoing and is not a final finding. Parents should ask for written answers about incident reports, CCTV access, medical protocols, client grievances, sexual-safety procedures, staff vetting, property-loss policies, expected program length, and what happens when a client says they feel unsafe or wants to leave. Recovery is necessary. Humiliation, indifference, and preventable risk are not treatment.

The lack of professionalism and expertise was stunning. I worried that we had been just given a…read moresales pitch to get our child in the door, and in retrospect, that's clear that's all they could offer us. They showed no capacity to understand reactive attachment disorder and instead did the thing that we have seen all too often from inexperienced therapists: a lot of pussyfooting around and making endless excuses for the child's bad behaviors, while assuming the parents were really to blame and treating us as adversaries instead of partners. They refused to believe anything they didn't directly observe themselves even though the child was not at home, in a classroom, unsupervised, or asked much of anything, so if course they weren't going to see how he would show up in other contexts, but even when we shared evidence of a series of poor choices he made right under their noses, they still pretended as though it were nothing. They were entirely incapable of holding him accountable or providing proper supervision to keep him from feeding his technology addiction, and they minimized everything he did, from breaking their rules to harassing teenage girls. They showed their ignorance when they allowed their own hero complexes to get the better of them, genuinely believing that because he seemed charming and cooperative, it was because they were doing such a good job (or that he had no issues in the first place), when, in fact, that's a basic, textbook symptom of RAD -- and, incidentally, of sociopaths, who would take them right in and practice deceiving them as though they were the greenest therapists in suburbia. When they started actively interfering in family connectedness, we pushed back hard, and rightfully so: it's the worst thing to do to a child with RAD and is more likely to exacerbate the problem than anything else. They clearly had no real concern for him, despite their feigned care, since they took him off most of his meds, promising a new neuropsychology evaluation, but they couldn't be bothered to get that done even though he'd been there a month. They were disorganized from the start, and we had to keep pushing for them to even follow through on their most basic promises. When we came for a visit, they decided, just hours beforehand, to kick him out and send him home instead, a day before the scheduled neuropsych eval, probably because they didn't want to have to acknowledge his case as a total and utter failure on their parts. They provided no transition planning at all. They provided our kid nothing more than an expensive vacation. He learned nothing beneficial at all. Don't waste your effort or hope or your child's time at this place.

These Psycho professionals are as good as it gets. I highly recommend you utilize their services…read moreif you need them. The Doctor's (Nurse Practitioner and Psychologists) have excellent bedside manners and are very competent/empathetic toward their patients.

If you are in need of guidance during a rough time in your life, look no further than Eric. I was…read moreat absolute rock bottom when I finally decided to reach out for help. I found Eric after doing a thorough search of all psychologists in there. I chose to go to him because his rates were very affordable, he had a great educational background, and his compassion radiated from his writings. Eric helped guide me through the worst experience of my life. I had lost my job, my significant other, and my home all in the span of a few weeks. Eric helped me better understand the feelings that I was experiencing. Within 5 months of seeing Eric, everything in my life turned around for the better. I could not have done it without him. I recommend that everyone goes and sees Eric if they're going through a tough time. Jim

From the owner: I am a Yale-trained psychologist with a doctorate (PhD) in Clinical Psychology. 12 years of…read moretraining at Yale University, the University of Arizona, and the VA (Veteran Affairs) prepared me with cutting-edge knowledge & experience so I can provide you with the most current information and up-to-date treatment options. I have 8+ years of professional experience as a psychologist and I'm skilled in a wide range of therapeutic traditions that I will integrate and customize to fit your needs.

Mallory is an excellent therapist for teens. She's dedicated to helping them have better…read moreself-esteem, build relationships with peers, improve their anxiety, and communicate better with their families. She's able to build trust with both teens and their parents, which is no small feat! If your teen is struggling, Mallory can help!

From the owner: Individual Counseling for Tweens, Teens, College Students, and Young Adults struggling with…read moreAnxiety, Depression or Low Self-Esteem.

Great selection. They even ordered beer that they didn't have. Great people. If you want the best…read moreprices in ob go to Abbot... Bells Oberon cans are also available.. Great product

I called this service and it very helpful. Mr. Kolumpar gave sound advice and helped to point me in…read morea more positive direction. He provided me with some easy life coaching techniques. I am so glad I found these services and will continue to utilize them going forward. I personally recommend Mr. Kolumpar.

I really don't recommend this place. after trying to reschedule an appointment i was told by the…read morereceptionist that she'd call me back because their "system is being slow" she never called back. a day later I called the office again and she then told me she can't make appointments for medication at this time, no explanation whatsoever. So I told her I don't want to be a patient anymore in that case.. I was extremely hurt by this and my partner found it sketchy so he called the office... come to find out, they basically decided to fire me as a patient without notifying me, and didn't want to schedule any further appointments for me because I cancelled my last one. so by their poor judgment they thought that meant I wasn't serious about treatment. Essentially giving up on me.

Terrible organization. Very unprofessional. I was looking for a psychiatrist for my child and they…read moregave me 1/2 hour's worth of "pre-screening" and release forms, plus asked a lot of questions, all of which I did ... they said they'd get back to me in a few days. When they didn't get back to me after 10 days, I called them and left a message. Nothing. Emailed: nothing. Called and emailed again the following week: nothing. Just awful.