At first I was happy with this company despite them coming out 3 times to repair the refrigerator which ought to have been repaired on the very first visit. 6-7 months pass and I am calling on them again. Their technician, a very nice man, suggested I order the part myself to save money. He would then come back out to do the install. His boss, Matt Wood, 323 Stoneham Rd., Wolfeboro, NH, 03894, however, was not as accomodating! The item needing to be ordered had to be ordered through him and I would have to pay approx. $350 for the part that the technician confirmed would cost me less than $150. Matt is a USED CAR salesperson at best! Calling on me to let me know their technician will be in the area next week and they could fit me in if I went ahead and paid for the part today. Having accepted his call while driving in my car I asked if I could call him back to consider this and possibly proceed with scheduling the appointment despite the two recent price hikes. When calling back I was informed he would no longer service me. No reason was given by the person answering my call. What a jerk! Matt is not a decent business owner. I was very pleasant and professional throughout. Paid my invoices by credit card upon each and every call out! Don't bother working with him. He runs his business out of his home/garage! read more