This guy makes it happen. You call him. Gives you a time frame that works for you. He's in, tells…read moreyou what's wrong gives you the price, does the job, cleans it up and is out. For me that works. No issues after that.

My dryer stopped working on Sunday morning. I called James, and while he was out of town he took…read morethe time to text me back on Sunday evening. We scheduled a visit the very next day. He was clear about the service call fee (which is to be expected with tradesmen) but it would be applied toward the cost of the repair if I decided to proceed. I was considering purchasing a new dryer from either Lowe's or Home Depot if the cost of the repair was high. He opened up the dryer and quickly found the problem - a broken belt. The part was difficult to find because of my brand of dryer. He was back within the hour with the part and had my drying humming along perfectly. Cost of the repair was less than I would have paid in taxes, had I decided to purchase a new dryer. Glad I called. I would highly recommend James and his small business. I will definitely be calling him for all my appliance repairs.

VERY pleased with their service! My HiSense refrigerator wasn't cooling anymore and I had other…read morecompanies tell me they didn't service that brand. FIXIT was prompt and identified the problem quickly. They ordered the parts needed and returned to finish the job just when they promised. I can't be happier - they really exceeded my expectations.

Fast and very accurate locating the issue to our whirlpool…read morefridge,took out the solenoid by Vadim(tech)replaced a new one,the ice dispenser starts to work properly. Great tech(Vadim)reasonable price for Parts and labor,accurate diagnostic. no guesswork.House call service,ontime.

I called late at night about my dryer. They sent someone out…read morethe very next day. Would have been early but I had plans and they were able to work around my schedule. : The process was quick and effective. Cost seemed fair to fix our VERY broken dryer. Much better than having to replace it new or get a second hand one on marketplace or something. It's been over a week and everything is still in top notch shape. Very friendly, Good people that remind you there are solid, reliable services out there that won't let you down. 10/10, will use them again

Hottest day of the year for an A/C breakdown (of course!) Vladymyr came out right away and had the…read moreproblem fixed. good communication, friendly service.

Very easy, fast and efficient work. Great communication and…read morethe technician was very patient working around my WFH meetings and even my pets. A+. Highly recommended!

Didn't like that the quoted price already included the discount without even explaining that before…read morehand. Felt very cheated without the disclosure. In addition the repair was delayed since the tech didn't even let the office know about repairing the refrigerator the next day and I had to call to see what was going on. In addition the cost of the repair seemed very excessive for a 5 minute job and the part being only $50-60 but the labor was $300.

Could not be happier. Asia was a total pro, on time, pleasant, and affordable. Will use again for…read moresure.

San repaired our subzero. Just a heads up to anyone, I think a repair takes a minimum of 2 days…read morebecause the first day is just the assessment, the second day is the repair. This is because there is usually a part needed and no one carries parts with them, I think this is the standard across all services. Having said that, SAN diagnosed the problem pretty quickly and repaired it quickly as well. He even repaired a couple of other things without charge. Thanks San. And we went with them because it is a subzero, getting a standard technician from another firm, well you never know if they know what they're doing.

called in and needed help with my oven- he was able to come within the day!! (Within 30 minutes of…read moremy call) very impressed and grateful for his service. He fixed my oven within minutes and was polite and efficient. Even though it was simple- he did his due diligence by checking everything properly for any errors. He was transparent and fair with pricing which was a diagnosis essentially - but my problem was solved! Now I can finally cook. At first I was curious bc of the lack of reviews but I wanted to give him a chance based on photos- I can attest that this was a great experience. Thank you so much! Highly recommended! :)

Great quick day of service - not to expensive and I think the repairs will last with his warranty!…read more A+ 5 stars - they know how to fix commercial units too

**Update - Happily upgrade to 5 stars - Texting gets immediate responses and very considerate,…read moretimely updates. My big WOW was I got a text from SAP that the parts supplier messed up and bagged a wrong part in properly labeled bag so the replacement correct part was reordered (no fault of SAP). Normal procedures would be wait for delivery of parts. Nope that wasn't good enough for this team as it would have meant an additional 5 days delaying repair and they were trying to get my difficult to find parts older dryer fixed. They went out of their way, picked up the part and drove out to me the same day (I am at least 70 miles from their typical service area - they got assigned my claim thru my warranty company). Last night was the first night I have been able to run my dryer with heat. It worked perfectly and did its job. Thank you Ryan. The tech Ryan was fantastic, knowledgeable and efficient. He took extra time to explain suggestions to make my aging dryer last longer. He was able to quickly work in my crazy small pantry/laundry room area surprisingly well. He cleaned up after himself, left the area cleaner than when he found it. Well done. original post - I hope to increase the rating once service complete. For now the rating 3 due to it being very difficult to reach the company since July 31st through calling and email and my warranty company is making it even more difficult to talk to anyone. Thankfully today I had a nice conversation the service appliance pro and found out my model is a challenge because of part availability. Once my repair is complete, I feel I will be able to update to 5 star if access through the new suggestion of texting keeps things flowing. Communication even with delay status makes all the difference in customer service.

SAP finally fixed the initial problem, but broke another part during the repair. It is now 3…read moremonths since the beginning of this claim (at least the refrigerator is working). I have called and left messages every two days for 3 weeks. I even have Ryan's 'direct phone number' and he doesn't respond either. Dealing with this company is a nightmare! BEWARE, do not use them.....

5 Stars I found this company through Yelp when my…read morerefrigerator stopped cooling properly, and I'm so glad I called them. Steve responded quickly and was able to get someone out right away, which was a huge relief. Steve and the technician were both professional, honest, and knowledgeable. The technician took the time to diagnose the problem, show me exactly what was wrong, and explain the repairs in a way that was easy to understand. I really appreciated the transparency and the fact that they didn't try to upsell me on anything I didn't need. What impressed me the most was their customer service. They worked with me on the payment, allowing me to pay half now and the remainder later, which was incredibly helpful. It's rare to find a company that genuinely cares about its customers and goes the extra mile. My refrigerator is now working perfectly, and I couldn't be happier with the service I received. Thank you, Steve, and thank you to the technician who did the repair. I highly recommend this company to anyone needing appliance repair services! Highly recommended!

Hello Steve Appliance,…read more I wanted to let you know that the contractor you recommended to me through our Yelp conversation, Frank, has been very unprofessional throughout this process. Frank provided me with a quote of $1,800 on June 8, 2026, for my popcorn ceiling removal project. We discussed the scope of work multiple times to ensure we were on the same page, and the appointment was confirmed for June 19, 2026. Based on that agreement, I stopped looking for other contractors and arranged my schedule around the project. However, the night before the scheduled start date, Frank informed me that he would not perform the work unless I paid $2,500 instead of the originally agreed $1,800. When I asked for an explanation, Frank stated that he thought I would be giving him additional projects in the future, such as electrical work, flooring, and other home improvement jobs. While I may have mentioned that I have other projects around the house, I never agreed to hire him for those projects, nor was the $1,800 quote presented as being dependent on receiving future work. Our discussions and the Yelp referral were specifically for the popcorn ceiling removal project. If the quoted price depended on additional future projects, that should have been clearly communicated before the quote was given and before the appointment was confirmed. I feel it is unfair and unprofessional to increase the price by $700 less than 24 hours before the scheduled start date after we had already agreed on the project terms and date. I wanted to bring this situation to your attention because Frank was recommended through your Yelp communication, and I hope you can help review this matter and provide a fair resolution as soon as possible. Thank you for your time. Suraj