The worst cleaners! I have used this cleaners and was satisfied in the past, so I brought a white blouse in for a spot cleaning service.
They removed the spot and half of the material where the spot originated; a hole was left in the place of the stain.
To make matters worse, they knew they ruined my blouse and they were not going to even tell me. Where is the quality of service! I called to inform them about the damages, and let them know I would be dropping the blouse back off for them to repair the hole, because after all they ruined it. TWO MONTHS, 5 phone calls and 4 trips to the cleaners to check on my blouse, and the hole is still in my blouse and the manager clearly stated that it was "my fault" for getting such a nasty stain in a white blouse to begin with!? Really!? I have only wore my blouse once!
So, as a professional in the community, please heed my warning -be aware of this business. They not only are unprofessional, but they could care less about their customers. What is so sad, is that this was such a easy situation to fix. Businesses whine about not getting customers and then they treat their customers any kind of way.... that is exactly why you lose loyal customers. read more