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    Best Buy

    2.4 (84 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    Christopher C.

    A complete shit hole of a store yet the supposed geniuses that run these mega size companies bitch about how they can't figure out why their big box retail continues to die. Let's discuss why: We rolled in on a weekday about two hours before closing looking for a particular camera battery. Overall that section of the store is picked clean. The store itself has a few customers in it and only three or four visible members of staff, two of which are yukking it up at the front entrance doing nothing. My old lady eventually flags down one of the employees as he was walking by. Looking visibly annoyed at the question, he scanned the empty shelves and told us to "make it easy on yourself and go to Amazon because even if our website has the battery, you won't get it before Christmas anyway." Ok then. On the way out the door, the woman at customer service (also doubling as the cashier) asked us as we were walking by if we had found what we were looking for since we were leaving empty handed. My wife repeated the story of what we were told and customer service woman laugh-snorted saying she knew the staff member who would tell people to do that but that he wasn't wrong. Sounds good. Walked out to the car, found it on Amazon, yes, it was cheaper than BB and yes, it will arrive before Christmas. If this is what you guys are telling customers, seriously, just go around back and have yourself put down like the dying entity you are. No. Mas.

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    2 months ago

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    8 months ago

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    4 months ago

    Quality goods and services. Total Tech membership has saved us a lot of money last year.

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    1 year ago

    Nobody who works there cares. Go to Mentor, a much better group of workers. Sloppy store and so are some of the people that work there.

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    Page 1 of 3

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    . Things I buy at BB: TV's, BluRay DVD Players, Surround Sound Audio, Small Appliances, PC's / Laptops, Gaming consoles, speakers, etc

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    Snow Bros. Appliance - Jenn-Air display.

    Snow Bros. Appliance

    2.7(72 reviews)
    1.7 mi
    $$$

    Good prices but poor follow up communication. Good prices but poor follow up communication.read more

    I had been a loyal customer of this appliance store and trusted their guidance when purchasing a…read morenew dryer. I was very clear with the salesperson about my household needs--we do a significant amount of laundry, and I needed something that could keep up. I was assured that the model I purchased would have the same functionality as my previous dryer, just without some of the "extra" features. That turned out to be completely inaccurate. From day one, the dryer has not performed properly. Sometimes it stops mid-cycle, and other times it continues running for hours even when the clothes are already dry. I called the very next day after installation to express my concerns, and instead of addressing the mismatch in product recommendation, I was routed through a warranty service process. When the repair technician came out, I was told that this dryer does not have moisture sensors like my previous one--meaning it cannot innately function as my previous dryer did. This is a fundamental difference in functionality and directly contradicts what I was told at the time of purchase. Had I been given accurate information, I would not have chosen this model. Our vent leads through the roof so while this int always ideal it was never an issue with the old dryer. I told the sales associate (Joe) about this when we were shopping. They are now blaming this issue on where the heat vent leads and are glazing over the fact that this dryer does not have the same capability is my last dryer. To make matters worse, I was also informed--for the first time--that I could be charged for the service visit if no issue was found. This was never disclosed to me in advance. The only reason I was not charged is because the brand-new dryer was delivered with a dent, which is unacceptable in itself. I do try to shop local when possible but had I gone to a big box store I would have been able to return the dryer the next day and chosen something more suitable for my family. At this point, I feel completely misled. I relied on the expertise of the sales team, and instead ended up with a product that does not meet my needs and information that was either incomplete or incorrect. This experience has significantly impacted my trust in a store I have purchased from numerous times before.

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    Snow Bros. Appliance - Jenn-Air refrigerator and Best by Broan hood.

    Jenn-Air refrigerator and Best by Broan hood.

    Snow Bros. Appliance - New (2017) modern Wolf kitchen display

    New (2017) modern Wolf kitchen display

    Snow Bros. Appliance - GE Monogram Display. Shown is the GE Monogram 36" dual fuel professional range.

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    GE Monogram Display. Shown is the GE Monogram 36" dual fuel professional range.

    David's Vacuums - Mayfield Heights

    David's Vacuums - Mayfield Heights

    1.6(5 reviews)
    1.0 mi

    they are few and between vacuum repair places so they are overwhelmed with work but they are very…read morefriendly and nice , i just hope they stick around. I did go get my vacuum after a week had to take it back when I got home to use it I saw they had not did what I took it in for that was to change the belt, so they changed it will I waited and no more problems yet that was a couple months ago, that's why I gave them 4 stars instead of 5 but I'm not mad at them I glad they are around.

    So my 30 plus year old oreck vacuum froze up. It turned on but the brush wasn't working. I had been…read moreto the oreck store in mayfield ohio once before years ago. A nice young man helped me for free sold me some bags smiled and sent me on my way. I thought I would give them my business. I couldn't remember exactly where they were located I did a search. The reviews came up. I seen that they were 1 star. I read them. I couldn't believe it to be honest. Wow was I wrong. The place had to change hands since I was there. The hours were posted to open at 10:00 am. I got there at 10:05 to a locked door. The man opened the door and took my vacuum and looked at the serial tag on the side of the vacuum. He arrogantly says man! This is about 25 years old. I said actually it's over 30. He plugged it into a power strip. Nothing turned on. He looks at me with surprise. I said your power strip isn't turned on. He fiddled around with it and said that it was. Plugged it in to another outlet on the strip.my machine lit up and did exactly what I told him it was doing and that I was using it vacuuming my carpet and must have picked something up that jammed it. He gives me his arrogant smirk again and says. I didn't think you were vacuuming your ceiling. I'll look at it for 69.95 plus parts. By now I just want to get away from the guy! I say to him. I'm here because I was treated well years ago by a nice young guy. I can see exactly why you have the worst reviews possible since I'm here. He laughed at me and said I'm not worried about those reviews! Well here ya go hot shot! Here's another one for you. Better change your attitude. Your in a small town. If you're the owner. Your going to be gone. People can spend their money anywhere. There's another place a mile down the road. If you work there. Your lucky you have a job. My company would replace you immediately. Just saying!

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    David's Vacuums - Mayfield Heights
    David's Vacuums - Mayfield Heights

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    Whirlpool by A Complete Appliance Service

    Whirlpool by A Complete Appliance Service

    1.0(1 review)
    1.0 mi

    Whirlpool Refrigerator ( French Door, Bottom Freezer) Review…read more In February of 2020 our 25 year old refrigerator started to die so we went to Home Depot to buy a new one. We shopped around for a long while, looking online, in different stores and reading reviews. We picked out what we thought was a good purchase, a Whirlpool stainless steel french door with a bottom freezer appliance....we were wrong. It has lasted just about 7 months and now it's completely dead, the fridge just will not get cold nor will the freezer. It was under warranty so we called Whirlpool to have it repaired. The earliest they said they could have someone come out to just look at it was 8 days later! What if the repair person needs to order a part, then it will be an even longer wait. What is my family supposed to do till then? They said they use only one appliance repair company and they were booked. I find it ridiculous that a company as large as Whirlpool only uses one appliance company to handle repairs for the entire area. It is unacceptable that they expect their customers to go over a week without a refrigerator since their product was obviously a piece of crap to begin with. This is going to be a very costly week for my family. Customer service was very unhelpful throughout this process as well. We are extremely disappointed with Whirlpool and will NEVER be buying products from them again. I HIGHLY recommend buying your appliance from any other company. #whirpoolsucks #whirpoolcustomerreview #refrigeratordied

    Best Buy - computers - Updated May 2026

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