Johnny at Direct Cell was amazing!!! I don't write reviews normally but he definitely deserves one…read more I dropped my iPhone XR in water the night before and my SIM card was not working. So the next day I rushed in 1 hr before he closed. He had 2 other phone to work on and we gave him my wife's old iPhone 6+ to replace the battery for $60. He told me my phone will be $25 for a cleaning and if that doesn't work $70 to replace the SIM card port. I foolishly told him I would bring it back in 2 days. We then went to wait in the mall while my wife's battery was being replace. I check a repair shop there and they carelessly ripped open my phone and told me $225 to fix my phone and then went to another stupid used iPhone sales and repair shop in the mall and they told me my phone was destroyed and it would cost $519 to replace it. Obviously I didn't choose any of those options. Johnny called us back 30 min later letting us know my wife's phone was finished. We went there and I told him I wanted him to fix my XR after all. He opened it up very very carefully and showed me exactly what the problems were. He showed me where the water inside can be seen. He stayed after store hours with me and fixed it in 15 minutes. He ended up charging me only $25 for the cleaning and my phone works as good as new. I offered a $5 tip but he refused and simply asked for a good review. I gladly agreed!! Johnny at Direct cell is kind, honest, knowledgeable, definitely in my opinion skilled and reliable. Don't hesitate to take you phone for repair here. Thanks again Johnny, you saved me $200-$400!!

Outstanding service. My iPhone 8 plus got wet and wouldn't…read morecharge. It looked very grim. I emailed Direct Cell at around 10 am last Friday. I received a quote for a very reasonable $85.00 before 11 am and the phone was fixed and back in my hands by 138 pm. I can't thank the young man who helped me enough. I did agree to post a review. Wayne B. I've reviewed my review. I live in Ancaster; Not San Francisco!! I meant to review the shop on Mall Rd. in Hamilton, ON

I got my laptop fixed by Mac repair man ( Ahmad) Sunday July 19 2021 at 11am. 9 DAYS LATER the…read morescreen cracked even though I was so cautious which made suspicious so I contacted Ahmad first asking for the warranty info he's like apple warranty doesn't cover accidental damage & I pleaded my case he said he would contact the manufacturer. Since he was taking too long and being sus with giving information over. I went to Apple & got it serviced checked turned out he charged me $630 to put a screen that should've been recycled on my laptop. Told me it was brand new & apple warranty covered. In the end I got my money back thank god! He said basically I'm lucky he's giving me a refund because the screen is cracked. But if it wasn't for the screen cracking I wouldn't have know that he used recycled screen and charged me $630 for it.

Super, super friendly guys. Very, very quick service. I was looking to get repair for my Macbook…read morethat had water damage. It took the Apple Store 2 days just to evaluate my Macbook, only to tell me the repairs would cost more than a new one. I brought the same Macbook to these guys. They opened my Macbook right away, briefly showed me some of the stuff that was wrong with my Macbook, took a closer look at it over the day and got back to me with their full analysis within 24 hours. I even saw some guy walk in with his broken iPhone, get it repaired, and walk out with his fixed iPhone within 20 minutes! They always ask customers when they need their stuff back by, and they work hard to get it back to you by that time. In the end, my Macbook needed too many repairs to get it fixed, but they offered a trade-in and gave me a good deal on a refurbished laptop. Definitely recommend these guys.

I had gotten locked out of my password on my Windows 7 desktop and messed up my attempt at fixing…read moreit! They got it repaired without losing any of my data for under $100! Service was excellent!

These guys are life savers. When my lenovo yogapad charger broke, I desperately called every where…read morein town looking for one. I was lucky to have been able to snatch the last one from from Notebook Galaxy. I called in 5 minute before closing and they waited for me for over 30mins after the closing hour. When I went in, they helped me test out the charger and didn't rush me at all.

Best in the area by far! Fast, affordable, reliable. Quality service and good hours. I bring my…read morewhole families broken phones, iPad and electronics here and I have yet to be disappointed. They've gained a customer for life!!

Another great experience with this company. My BB Passport screen wasn't responding after it went…read moreto sleep. Took to WI to have a look and it turned out there was some corrosion on the contacts (due to the fact that the screen had lifted and I had just taped it down and then got lazy when it eventually wore off the tape.... hence letting the moisture in... ugh.). the Screen was fixed the same day! Anyway, after that, the next day I discovered that the microphone wasn't working - that was quickly diagnosed and repaired (no charge) and then when the keyboard wasn't working (the following day), that too was repaired promptly and without charge. The guys are positive, honest and stand behind their work. No blaming. The only advice I would offer, is to ensure that a complete function check is done before the phone leaves the shop,.. But I can't be hard on them for this, because I saw many people (phone addicts) lining up to get their phones fixed and like addicts of any kind, the customers want their phones back FAST!

Extremely helpful. Was able to find a technician to fix my Macbook at a really low cost as well as…read morefixing it in time for my midterms. Kept me up to date on what was wrong with my Macbook and gave me a variety of lower prices than what I was initially expecting. I was expecting to pay around $300, but only had to pay $120. He didn't even fix Macbooks but was able to find a few technicians who did. Highly recommend you use his services.

I am very satisfied with Ali's efficiency and customer service on my recent visit to his store. I…read moreneeded my Iphone 15 screen replaced and he was by the far the most affordable and professional guy I could have dealt with. He ordered the screen for me on the spot when I called to inquire about it and we scheduled to meet the next day when it arrived to have the job done. This is my second time having the screen fixed and my previous encounter with another shop did not give me the time and effort he did even going out of his way to clean off all the old glue that most places wouldn't have cared to deal with and just get the job done as quick as possible. I will definitely be coming to him next time I have problems with anything tech related. Highly recommend. Thankyou very much!! 5/5 Stars!!!

Arrived at the shop 9:57 am thinking I needed a full iPhone screen replaced but in less that 5…read moreminutes a new protector screen was installed and the $17. fee was paid. These folk are amazing.

I had an excellent experience here at KW Cellular on Weber St, Kitchener. The two gentlemen that I…read moredealt with were knowledgeable and helpful. The service they provided was speedy and of good quality. I would definitely recommend using this business for your cellphone repair needs and will be coming back when I have a need of cellphone repair in the future.

This place is amazing. Twice now I've been there with such great service. My phone was fixed…read morequickly and efficiently for a great price AND a 2year warranty!! I won't go anywhere else. I saved thousands by not having to buy a new phone. Phone fact gets ten stars IMO!!!

I had 2 phones, 1 laptop and a playstation fixed at this shop and they all came out perfectly! The…read moreowner is very professional and nice, he takes the time to explain the problem if needed. I got a doubt about the issue on the PS5 and I told him about it (I was scared I would be paying a lot as I was expecting something bad!), he assured me it was nothing serious (only the disk reader) and I ended up paying much less than expected. The phones had cracked screens and the laptop was not turning on and it turned out the battery was the problem. They are reasonably priced and conveniently located. I can't recommend them enough.