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    Best Buy - Brick

    2.3 (91 reviews)

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    6 years ago

    It's Christmas and one register open, absolutely horrible customer service! No wonder Amazon is killing these places!

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    Page 1 of 3

    Ask the Community - Best Buy - Brick

    Review Highlights - Best Buy - Brick

    Kudos for Best Buy on hiring people who actually care about your situation, and have the wherewithal to actually do something about it.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Electronics 228 times last month within 15 miles of this business.

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    Angel Appliance Repair - Specializing in high end appliances of every make. 50 plus years of experience. LG and Samsung specialist also.

    Angel Appliance Repair

    4.5(4 reviews)
    0.4 mi

    Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

    I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

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    Angel Appliance Repair - Dishwashers require regular maintenance. Interior cleaning of filters and spray arms will ensure proper cleaning.

    Dishwashers require regular maintenance. Interior cleaning of filters and spray arms will ensure proper cleaning.

    Angel Appliance Repair - Over 50 years of experience and 40 years serving Ocean and Monmouth County NJ. Offering repairs on all major appliances with Warranties.

    Over 50 years of experience and 40 years serving Ocean and Monmouth County NJ. Offering repairs on all major appliances with Warranties.

    Angel Appliance Repair - We at Angel appliance do a thorough job of cleaning not only the vent but the interior of the unit. This is a Necessity to avoid problems.

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    We at Angel appliance do a thorough job of cleaning not only the vent but the interior of the unit. This is a Necessity to avoid problems.

    Park Ave Appliance

    Park Ave Appliance

    3.0(23 reviews)
    2.3 mi
    $$$

    We wanted to buy some Coyote BBQ equipment that was low in stock. We paid for it, however a few…read moredays later, they wrote that the products are promised for some other clients, so we cannot have them, and also they said anyhow they wouldn't be able to ship to us. Guess what, the products appeared again on their website, and after several days (even after highlighting this to them), it's still available for purchase, for double the price. Instead of admitting they pricing mistake (and God forbid honoring the price), they straight lied. I guess this crosses off from my list this shop, even though they had nicer products for our kitchen remodel on what I would have used them in the $15k price range - well, I will give my money to someone else.

    When our son suggested we buy our new appliances at Park Avenue Appliance, I questioned why we…read morewould get them from a store an hour away. But, we had the best experience with the sales department, the delivery people, and the customer service department. They also had the best prices that I could see. Forget the "Big Box" stores and call Park Avenue! Shimon helped us select the best appliances for our needs and our budget. We love our new CAFÉ induction range, CAFÉ dishwasher, Sharp Microwave Drawer and new exhaust fan. Right after the appliances were installed, the countertop installers damaged our new glass range top. After asking Park Avenue's customer service department for assistance to get it repaired, Chanie went over and above to work with GE to get it fixed. We could not have been happier with the way everyone helped us. Thank you Chanie!

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    Park Ave Appliance
    Park Ave Appliance
    Park Ave Appliance

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    Best Buy - Brick - electronics - Updated May 2026

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