This company is HORRIBLE! I paid my truck note and they still turned the power off. Meaning, I…read morecannot drive it until they send a signal to turn it back on. This is the second time this has happened to me even though the payment was made on a Friday, before end of day. There are NO customer service agents available on weekends; their offices are closed so no one can help you. The current phone numbers to the locations either goes to an answering machine or they do not work. This company is TERRIBLE! Always get a time stamp and/or confirmation for when you pay your car/truck note. I am contacting the BBB on this. They also over charge you for the car/truck and kill you with a excessively high interest rate. The staff rushed me through the paperwork and didn't really want to explain anything. My advice to all, get your credit right so you can have better choices than this company.

I bought my car 2 weeks ago ad it has completely broke down , It smells as though you put the gas…read morein the car,struts are gone,battery 2 volts and so much more.I am a grand mother raising my grandchild and I need reliability my mother sick I have so much going on and don't need this.I spoke to the mgmnt on memorial and he said once diagnosed he will switch me out. one thing I don't like Is a liar.I'm honest and real so now I have to do what's necessary . I call him later today and he said warranty has not got in touched with him.When in fact they did.He also told me it was up to them to switch me out when In fact the warranty said it's up to the dealer where I got the car so now I call back and no one want to answer the phone. Im not paying for no $24,000 car and it has these many problems I will resend all my money and go somewhere else this is sad I will file complaints with who ever I can and Imma put them on the Tok these reviews dnt reach many but I have a great Audiance on the Tok I will be at that door early

I've had nothing but a frustrating experience with DriveTime so far. After initially providing all…read morethe requested documentation, I was told I'd hear back by the following Thursday (March 19). Since then, it's been constant back-and-forth. I've received multiple calls asking for additional information, and each time I've promptly submitted everything requested. However, I keep being told the dealership never received my documents. Now, I've been sent yet another link to upload the same information I've already submitted multiple times. At this point, the process has been nothing but a headache--and I haven't even started the actual car buying process yet. Communication and internal coordination seem to be seriously lacking. If you're considering going through this process, I'd strongly recommend saving yourself the frustration and just going directly to a Kia dealership instead.

3/30/26 I haven't had my car 30 days and it's been in the shop. Check engine light came on. I went…read moreto get a diagnostic test and I need a catalytic converter and an oxygen sensor. The under carriage of the car is so rusted that the shop can't get the bolts off to fix my car. I've called DriveTime, Customer Relations and the warranty company. I've got nothing but the runaround. I've had to miss work due to no vehicle. I was told by the warranty company that I would be reimbursed for a rental car or uber. It's hell getting a rental and Uber is expensive. I asked for another vehicle due to the rust under the car and was told I should've returned it within the 7 day grace period. No accountability, poor customer service, poor follow through. I've sent pictures of the under carriage to them and was told the regional manager would reach out and it's been days with no response. DO NOT PURCHASE A VEHICLE FROM THEM WITHOUT GETTING A DIAGNOSTIC CHECK THE SAME DAY!

Horrible customer service. Very rude and unprofessional. Sells junk and will cheat you without a…read moresecond thought.

Tried to sell me a 2007 with 100k miles and it turned out to be a 2006 with 300k miles. They roll…read moreback odometers and lie. Do not trust them.

DO NOT buy from this place! We were sold a car that was supposedly in good condition but it had…read moreserious engine issues, black smoke was coming from it, we had to have it towed and now we're being forced to replace the engine at our own expense. The guy kept claiming he doesn't speak English and only gave a 15-day warranty which is absolutely ridiculous given the state of the car. It's clear they misrepresented the vehicle and this feels like a total scam. When we reached out to the staff for help they were completely unhelpful. The representative kept us waiting and offered no solutions showing zero regard for their customers. My family is extremely upset about the way this has unfolded and it's shocking how little accountability they take. Nobody should ever buy from this place, they clearly do not care about the people they sell to and this experience has been nothing but stressful, expensive and disappointing.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

Awesome people, fixed my Tesla that had a very heavy accident and made it look flawless. Explained…read moreto me the process, worked with the insurance to get it resolved, ordered parts and got it done earlier than expected!

This place is so bad .The people they work over their they are so disrespect-full and they just…read moretake money the cars is so bad . I bought a car from them the car body seems new but after I drive one month it stop work because of engine problem. I went back and I ask them to fix but they say no and denied me I had warrants . I just praying to God to give me patient and bless me . They hurt me financially . I was trust them and buy the car in high price but they car had a lot of problem and they denide my warrants . This is the worst dealer place I ever seen I do not recommend any body to buy in this place . If you do not want your money go this place and buy car with a full offake warrants papers.

I had a good experience, very nice driver who helped me remove my belongings out of the vehicle. I…read morerecommend them, they were fast and nice to deal with