RCI was originally recommended to me by my Condo assoc. I have been very patient and reasonable…read moreeven when they did not complete the final inspections on the new AC unit I purchased from them leaving it for six months and having to extend the permit due to insufficient paperwork. I expect to spend a few hundred a year in maintenance to keep my unit in good condition but it's difficult to get honest communications from RCI. Often not called back, estimates that never come and they make you feel like a nuisance for calling even after waiting weeks for a call back. I have left positive online reviews in the past, tipped my service technicians and promptly paid my invoices.

Called RCI due to my AC was not cooling. They came out and replaced the AC Condenser Fan Motor…read morecharged me $620 for the motor and 1:30hr of their time. The house is cooling and the problem has been resolved. Food for thought. Thank you

Jonathan Fernandez from Affordable Air is a scammer. On April 8, 2025, he came to my residence to…read morefix a leak in my air conditioning system. However, since I was not living there at the time and had a tenant occupying the space, he failed to carry out the necessary cleaning. Now, as of May 13, 2025, the AC is leaking again, and he is attempting to charge me over $250 for the same service he neglected to complete earlier. What frustrates me the most is that this is not my first experience with their services, and instead of rectifying the issue, they are insisting on charging me for a problem that remains unresolved. I strongly caution against using this company, They are a scammers.

Wonderful experience with this very honest, reliable company. On time, reasonable, will not…read moreoversell. Courteous, knowledgable staff and techinicians. Fully recommend!

Very poor customer service, the AC in a unit I received as new did not work. The tech and owner…read moreresponse, to discredit client assertion to defebd themselves instead of nicely checking and fixing problems. I will not recommend this company due to the poor customer service I received.

Had some major A/C issues (no fun, was boiling in here) and thankfully Galo Air came to help…read more Unlike other companies I've used in the past, this one was time efficient and didn't try to overcharge us by adding unneeded services. Very professional-would highly recommend. Thumbs up!

The AC at home started acting up and the house was getting warmer than usual, which isn't great in…read morethe afternoon. I scheduled a visit and the technician showed up within the time window they gave me. He checked the system, explained what was going on, and fixed it without dragging the whole thing out. The air started cooling properly again later that evening.

Always on time, provided honest recommendations, completed the work quickly. Would recommend to…read moreanyone looking for quick and reliable service.

Excellent customer service. Pablo was very courteous and professional. He provided a detailed quote…read moreand clearly explained everything that was needed. I called back with questions and he answered all my questions without hesitation. Great company!

Installed new central heat and air unit July 2023. Arrived at 8:30am and was completely done by…read more2:00pm. He took the old unit with him to dispose of. All our questions were answered, and we were charged a reasonable price.

I know City connection more than 10yrs. I working in condos for 20yrs…read moreI recommend Mr.Hernandez the tech the best of the best.They have better price, knowledge and products.

Great job quality professionals. Arrive on time dedicate many hours to clean my ducts and also…read moreclean a Cohen

Do yourself a favor and DO NOT waste your time with "Freezing Point Air Conditioning and its owner…read moreRafael. They are cheating scammers. The guy that came to my house the first time, whose name was Ricky, looked at the coils of the air handler and told me that they needed cleaning. But, when he went to see the condenser and noted that the motor wasn't running, he gave me a quote for that. When I asked him about the dirty coils he would not give me a quote. He said that cleaning the coils was very expensive. I even told him to give me a quote and that I would consider it. But, he still didn't give me a quote. I told Rafael (the owner) that I did not understand why Ricky would tell me that the coils were very dirty and needed cleaning and later he said that cleaning the coils was very expensive and he refused to give me a quote for it. I explained to Rafael that I had told Ricky that I wanted the quote in order to determine whether or not I wanted to authorize the work because if it was necessary as he had told me that it was, then, I wanted to consider doing it even if it was not the direct cause of the air conditioner not working. Rafael only said that Ricky talked too much, which by itself means nothing, and he did not expand on his remark. I now realize that Ricky just had a trace of conscience and did not want to charge me for cleaning coils that didn't need cleaning and that, as he stated, was a very expensive job. But, if he had not found the real cause of the problem, he would have charged me for cleaning the coils, even though it wasn't necessary, and he would not have had any qualms about it. I told Rafael that Ricky had first said that replacing the broken motor would cost me $400.00 for the labor (my air conditioner is still under warranty for parts) and that, later, he raised it to $495.00. I, also, told Rafael that when I asked Ricky why he increased the quote by $95.00, he said that his boss (a.k.a., Rafael) had increased it. (I was with Ricky the entire time and I did not see him in communication with anyone by phone or text.) I asked Rafael if he would accept a payment of $450.00 and he said that I could pay $450.00 if I paid in cash or with Zelle. I almost agreed. But, I decided that I did not like that because I could not defend myself if the job was not done properly. So, I told him that I would do it with him for the $450.00 and that I would pay with a credit card. He agreed. Rafael sent a different guy to do the work. I do not recall his name so I will refer to him as the tech. The tech removed the motor with the encasing attached to it and off he went, supposedly, to the distributor. In the meantime, I called Rafael and asked him if the tech could give me a photo of the receipt. He said that he could give me a photo of what they give him, but, it's not a receipt. I said that it would be fine if he gave me a photo of whatever they give him. Then, when the tech gets back, he asked me if Rafael hadn't called me and I told him that I had called Rafael about getting a photo of the receipt. At this point, the tech tells me that the Rheem distributor was out of my motor but that he had an identical one in his van that he could give me. I said that I did not want the motor in his van and besides that, I would have to pay him for it and I did not want to do that when my motor was still under the manufacturer's warranty. I asked him how he got the motor in his van and he said that he got it from another customer that decided not to do the work. A minute or so later, as he was putting the motor back in its place, I said that I didn't understand how someone can agree to do the work with a company and after the part is bought change his mind. At this point, the tech did a 180° degree turn and said that the customer did do the work with him and that "as a matter of fact, he had replaced all of the parts." I couldn't believe my ears. I told him that he had just said that he had the motor in his van because the customer had changed his mind about doing the work. The tech did not back down from his new response even though he had just contradicted himself in a matter of a minute. I felt like I was in the twilight zone and I also felt quite disgusted. The ease with which this tech shamelessly lied to my face was not only insulting but it was also repugnant. I did not say anything else. He put my motor back in its place and left. I know that asking for a photo of the receipt given by the distributor saved me the headaches that I would have had if I had let the lying tech install the "motor that he had in his van," which probably would have been a cheap and refurbished piece of junk. In turn, they could have used the stats of my condenser, which they had, to get a brand new motor from the distributor at my expense. Rafael and his company, "Freezing Point Air Conditioning," totally wasted my time with his and his goons skimming and conniving.

Do NOT waste a second dealing with this non trusting company. An extremely disrespectful owner who…read moreonly cares about money without customer satisfaction. He is at your home immediately when found through internet searches, to get your business, persuades to get a maintenance plan, then problems needing fixes with each visit, price gouges and no longer available after grabbing your money. I was no longer first on schedule after payment for service maintenance plan, he lied about my appointment time to replace BOTH inside and outside coils. I was furious as I lost needed income (esp for his high fees) while waiting for his techs all day to arrive. No apology, no compensation for my time and no response to my texts and phone calls. I knew he was available because he was communicating through his techs to me. But he went poof directly to me. I am writing this review as a warning to stay far away. I feel scammed by this business hoax. I wasted $4100 in one year to Raphael LAMBOY, the price gouger. No wonder, he prefers Zelle. I don't believe now there were huge problems with my AC and feel taken advantage of by this conman with huge fees. Save your time and save your money because Raphael will happily run away with it without any regard toward your customer satisfaction. He only cares about money. Period. NOT the customer.

This company is fantastic! My husband & I recently had our whole HVAC system reworked (new Bryant…read moreAC unit & all new ducts) and Quality Breeze had (& continues to) exceed our expectations. Jesus has been our go-to contact who helped perform the initial install and has continued to provide maintenance service as needed. We couldn't be happier with our install and the professionalism & kindness Jesus has provided through the years!

I have used gem in two properties now and they are great. They are timely, informative and…read moreprofessional. The best thing is that the owner himself comes out to service the AC