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San Jose, CA

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Bespoke Brilliant

5.0 (17 reviews)
Open • 11:00 am - 9:00 pm
Updated a few days ago

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We had a great experience creating a custom engagement ring with Ngyon. She is very detail oriented during the consultation and makes sure the design really matches what you are looking for. She has a strong design eye and shared multiple 2D sketches and 3D renderings so we knew what to expect. She was flexible as we explored different options and stayed involved through the whole process, from initial ideas to renderings to wax casting to make sure the fit was right. Her husband is also a talented goldsmith and the final ring turned out beautifully. Highly recommend Ngyon. We are excited to work with her again on future pieces.

Tia C.

10/10 recommend coming here for all jewelry inquiries. I casually walked into to Bespoke Brilliant when shopping around for my wedding band. Nguon is very knowledgeable, patient and incredibly kind. She clearly addressed all my questions, making the process easy to understand and smooth. To be quite honest, I had a lot of fun working with her to design my ring. I genuinely felt like we collaborated well together, as Nguon genuinely cared about making sure I was happy with the final result. It was a pleasure to do business with Nguon and her husband. Thanks to the exceptional care they have provided, I'll continue to trust this place for all my jewelry needs and have already recommended it to my friends and family.

We were both so fortunate to have found this place when looking for a jeweler that did bespoke engagement rings. At first, we weren't too sure what we wanted, but from the moment we walked in we immediately received the help we needed. Nguon is so knowledgeable and passionate in what she does, and she was able to help us create exactly what we hoped for and more. She was very patient, kind, and accommodating regarding any questions or concerns, and she always made sure to explain the details to us throughout the process. Nguon and her husband have made our experience so memorable and fun, and each of our meetings were personal and welcoming. Thank you both so so much! We will remember you when we think back on this chapter and will be coming back for our wedding bands!

Thanh N.

Went to Yi for my engagement ring, and I couldn't be more satisfied! I been a huge fan of their family store, Or Diamond, for over a decade, so I was excited to check out Yi's new location branching off of her father. Prior to this, we went to Yurman, Brilliant Earth, Yadav, and many more to start the shopping experience. After browsing for a few months, we went to Bespoke Brilliant to see if they could create a custom ring for us. The price point and craftsmanship could not be beat! Yi was very thorough with her explanation of what to look for in a diamond, and the breakdown of the 4C. She even got us a great deal on a 2.76 Carat VS1. My fiance love the engagement ring, and I was glad I went to Bespoke. Thank you Yi and team!

My fiancé and I purchased our wedding bands from Bespoke Brilliant with the help of Nguon Y Tan. She was knowledgeable, skilled, and provided excellent customer service. She patiently answered all our questions, thoroughly explaining the different configurations and materials, and followed up with a detailed document via email. We also communicated via emails and text during our consideration period before placing the order. Furthermore, my fiancé wanted to visualize how the combination of wedding band and engagement ring would look in real life and Nguon Yi went above and beyond to hand model the rings to help us making our decisions. We picked up the bands today and they look great. The store also offered engraving and complimentary cleaning along with referral for insurance. Overall, I am happy with the rings and highly satisfied with the experience. Highly recommend Bespoke Brilliant and Nguon Y if you are looking for jewelry.

The whole process was amazing. Nguon helped us search for the perfect size heart shaped ruby to match the yellow heart shaped diamond that we had. They then set it in a custom made setting with diamonds and did Arabic and English engraving inside the ring. The search for the stone was long and hard but Nuong was determined to hang in there with us to find the perfect stone. We couldn't be happier.

My husband had Yi custom design my engagement ring. She was there to help my husband from start to finish (ie picking out the diamond and designing the setting). During the entire process, Yi gave my husband helpful suggestions and feedback on what can potentially be good for a setting vs what isn't. Her professionalism and level of experience cannot be matched from other jewelers. With that being said, we also had our wedding bands designed by Yi as well!

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Review Highlights - Bespoke Brilliant

“Throughout the entire process, Nguon was extremely knowledgeable and offers suggestions without being pushy.”

Mentioned in 11 reviews

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Billy and TQ are the best in the business around here! They are friendly, helpful and super…read moreknowledgeable. I brought in a heart moissanite looking to set it as a pendant. Prior to coming here, I tried to do some research at home on different types of settings to no luck. Billy immediately pulls up many samples and gave me an explanation of what each settings would look like. After about 10 mins, we settled on a details and I opted to skip out on the chain until the pendant was completed. When it came time to pickup, TQ helped me decide on some chains that would compliment the pendant and I absolutely fell in love with it. We opted for the cuban link vs the rope chain. The piece is absolutely beautiful and my family was in awe of its beauty. I wanted to thank both Billy and TQ for making this a memorable and seamless experience. You know who we'll be going to when we're looking for our next piece of jewelry!

Shoppers Beware - I made (5) transactions with Billy and thought everything was good. I bought a…read morependant and chain from his store, repaired a bracelet, bought a grill with 12 teeth, and got a custom pendant made. The custom pendant came out nice but customer service and quality is lacking. I gave him a gold necklace to melt down and a jade piece, he quoted a price, middle of transaction he requoted and increased price by $850 due to a mistake his "factory" made. Whatever, I paid it. I wore this piece 5 times within (3) years (yes, I literally went through my selfies and counted). This is not my everyday chain/pendant and it's heavy so I hardly ever wear it. The clasp broke while I was literally holding it. Like it was Saltered fixed together instead of having a pin where the pendant can move freely. He tried to charge me to fix it for wear and tear but I pushed back based on it being a workmanship issue because regardless of how much time passed I barely wore it so there's no excuse. He even said out of his own mouth how good the pendant looked! And I said yeah because I never wear it. After back and forth he agreed to fix it at $0 cost but you can tell we were both frustrated while talking through it. I don't live in the Bay anymore so I had my stepdad pick it up. The pendant came back with (2) chips on it and a purple ink like someone literally drew on it. Photos attached. He said it wasn't like that when he gave it to my dad but the picture from my dad is right after he picked it up. I texted Billy at 330ish telling him my dad was on the way. My dad sent me a picture as soon as he got to the car from picking it up at 4ish. I didn't notice the ink in the picture because 1. I thought it was on the bag and 2. I was hyper focused on the scratch/chip near the clasp. I seen it in person which is now over a month later from getting picked up because like I mentioned I don't live in the Bay anymore. He tried to tell me he didn't give it to us like that. LOL cmon man what +65 year old man walking around with a purple marker and marking up their daughter's jewelry after driving to SJ from SFO to pick it up. Make it make sense. Whatever this is it doesn't come off easy. And the way they colored in the circle on the pendant you can tell this was intentional. My mom warned me and felt some type of way about me doing business with him. She just never trusted it. From me giving him gold to melt down, letting him repair my bracelet (which my mom swears does not look like the same gold), his prices, and even going back to him to repair the pendant. I should've listened. Find a jeweler you can trust. I would never recommend or spend $ with this company again no matter how nice the pieces look. Customer service and integrity means more to me. FYI He's in a different location now where there are a lot of other jewelers. I recommend shopping around! Prior to this incident w/ my custom piece I went to Billy to purchase a clasps for my everyday chain and he tried to charge an outrageous price like +$100 dollars. I went next door and got one for $40.

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We visited several small, family-owned jewelers while designing our dream engagement ring, and…read morealthough we ultimately chose to work with another jeweler, we wanted to share our experience here as well. We appreciated the help we received from Elena and Darya who were kind and pleasant to work with. However, our interaction with Fanya was off putting and left us feeling uncomfortable. During our visit, she spoke very confidently about the history of mining diamonds in a way that did not align with well-documented historical information we are privy to. The conversation felt dismissive of a serious subject and it made it difficult for us to feel confident moving forward with such an important purchase. When choosing a jeweler for something as meaningful as an engagement ring, trust and transparency matter a lot. While we respect that others may have different experiences, this interaction ultimately led us to continue our search elsewhere. Especially after noticing many of their negative reviews revolved around the owners daughter, this was concerning to us. We wish the business the best, but wanted to share our honest experience for others who are doing the same research we were.

Bespoke Brilliant - 3dprinting - Updated October 2026

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