Quick response, very polite and understanding. Stayed with us until someone could pick us up.read more

Stay away from this company super rude very shady they do not comply with alabama laws and take…read moreadvantage of people who are already goong through a tramatic experience!! Law says to be in rotation to be able to do wrecker service for crashes like my kid just went through there are specific guidelines they have to follow that they DID NOT! Unfortunately we had to deal with them twice since my kid got into two accidents. They are required to do the following; accept at least 2 major credit cards, provide an itemized bill, CANNOT CHARGE STORAGE FEES UNTIL 24HRS AFTER THE VEHICLE IS ON THE PROPERTY, Cannot charge hookup/showup fees, cannot charge administrative or cleanup fees, are not allowed to be rude, must allow you to retrieve all personal belongings whether you have paid or not and a whole lot more. Both times we got told they do not give itemized receipts just a pink paper saying tow fee $175 storage 40x how ever many days they are charging you for. They said cash only would not let us pay with our debit or credit card and said tou need to hurry and go to the bank and withdrawl cash because at 430 they were adding another storage cost. They do not have a business email posted anywhere if anyone knows of one please comment becaise we are sending a demand letter for predatory practices and demanding a refund for overcharging. The 1st time they towed my kids car 11/25/25 was at 934pm the receipt they wrote on says 11/25/25 tow charge $175 storage 40 x 2 $80, we were there the next day to pick up the car at 3pm on 11/26/25 when we asked for an itemized receipt because the charge was really high they said they dont do that they were extremley rude and made racial comments under rheir breath that my daughter heard when the wife noticed my daughter sitting in the car and that she heard her talking about my kid and ex husband she gave her a dirty look and walked back inside, when we told them why are we being charged 2 days storage fees when its only been 18 hrs since the car was towed at the very most they said the second the car touches their yard its automatically 1 day and the next morning they charged a 2nd day when they open their office thats when they said and we only accept cash and we better hurry to the bank because at 430 they would add another 40 for anorher day of storage meaning they were tehing to charge 3 days of storage at 430 when 24 hrs had not even passed. They said they only would take cash because too many people are disputing charges when they take cards and now i see why. On rhe second tow they literally tried to pressure my kid into surrendering the car to them and paying them 50 to crush the car but then they started looking under the hood and even jumped it saying the motor and everything was good they wanted to auction it. I told my kid absolutely not!! They called other tow places and found one that was willing to come get it and pay them some money for it when my kid told them that the price to get the car out of the yard went up to $370 saying 3 days of storage administrative fees and tow fee the 2nd tow the card had also only been there less than 24 hrs. I stafted looking up alabama tow laws and statutes and we waited til the next day to figure everything out. When we went back they still said they just surrender it to them and pay the 50 that it would save us money and stress we said no they still refused a itemized bill said the pink one was the only one they do still would not let me pay with my card depsite me finding google reviews saying they took cards for other people even taking cards on the spot at the crash scenes and we told them we were just paying to release it another company was coming to get it and purchase it. They took off the admin fees but still charged us 3 days of storage $120 when the car had only been there a day and a half total. We told them we would be sending a demand letter that paying to release did not mean we agreed on the charges at all same as the previous fraudulent over charges it was just to stop them from charging anymore and that what they are doing is wrong and illegal. We will be demanding a refund for the over charges and filling a complaint with the attorney general bbb and ALEA for predatory towing and fraudulent charges. So everyone steer clear !! If you get in a wreck ask for someone else!!!

Very responsive! Great value! Arrived on time and very friendly driver. We would use them again!read more

Fast response time which was important since I was stranded on the side of the highway and very…read morefair price

The gentleman(Chris Jones)they sent out last night (around midnight) was seriously a life saver and…read moreyou could tell he actually cared that my family an I where out on the side of the road, he was fast and so friendly. He responded faster then I could get a representative on the phone from my roadside assistance company. I will definitely use and recommend them to anybody.

13 April 2019 around 8 pm. I was helped moving a truck of mine to my residence. The company is top…read morenotch very professional. I drove a wrecker and flatbed for 12 years and was so impressed with Shawn Tilley with the attention to detail, notified of everything while he was on his way and the amount of knowledge he has obviously moving my truck. Now my truck is 85 Chevy beater and he treated it like it was his own. Triple AAA better keep these guys because the last couple of experiences I have had I wouldn't want anyone else to touch my vehicles. Best I have dealt with bar none.

Nice when your worst day is turned into a great night . These people had my back all the way …read more Handled my car with care and communication from start to finish. The only concern was my safety and wellbeing. Very professional got me and my car home safely and quickly. There the only place I'll ever use . Great service

Had a dead battery. It took them 3 times to come get it right. Parker was the best one I had. I…read morehope this company will see this and thank him for a good job. It cost me 71.00 extra with my insurance because they came out 3times. I feel someone owes me that back. But again when they sent right person it was good. Ask for Parker if you use them.

The driver was there early and made it look easy (despite me knowing very well it was not) in…read moregetting my vehicle on and off the trailer bed. He was affable, well-informed, and otherwise a great guy! An easy recommend from me for anyone looking to get their vehicle towed.

I needed assistance on this Friday evening. It took a pretty long time for them to get to me (not…read moremany towing places are open in the evening time), they were very helpful and professional and worked quickly. They also gave me a ride home and were very nice.

Jeremy picked me up in Pulaski TN when my Enterprise rental car broke down. He was efficient and…read moreprofessional at towing the car back to Huntsville airport and gave me a ride. Highly appreciated. Enterprise paid the bill but I know it was a great value.

Jeremy got me a new battery when my old was so dead that the car wouldn't even run with just a…read morejump. I've used him before. He's just a very nice guy, a very helpful guy.

I have roadside service as part of my State Farm insurance. My alternator suddenly died and they…read moresent out Lee from Teak's Towing and Recovery who arrived within the hour. Lee was very friendly. He quickly got the car hooked up on his flatbed and went away to take my car to the repair shop. He called me later to let me know that the car was dropped off and received by the mechanic. Top rate service when it really counts. Thank you!

Excellent service. I called them to pick up my truck @ 10:00 AM. I told them no hurry. Regardless,…read morethey had it picked up and delivered to the mechanic by 1:00. It does not get any better than that. Highly recommend.

So let me just start with Zack and Shanna... Absolutely stellar…read more I bit of background information. I waited for another Tow Company, which I wouldn't dare mention their name, for about 3 1/2 hours only After calling every hour on the hour, finding out they weren't coming at all. AnyWho, ONE call to this company and they gave me an ETA of 30 minutes and they were there in 28. The customer service was great, very accommodating, huge truck, which let me sit in the back very comfortably. They got me to my destination and "thanked me for my business " before I could "thank them for their service..." I use this platform more often than not to let people know the companies that I experience and if they should stay away But this is a few times I must say call them call Personally, I will call them first, especially if you're not in a good situation and would like a Tow with great customer service

A bit expensive. Cost $600 to get car after impound two days. When they pulled out of ditch they…read moreweren't careful and toye off my running boards.