1. Berwyn Carpet Company

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Berwyn, PA

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Berwyn Carpet Company

3.0 (1 review)
Closed • 8:30 am - 3:00 pm

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10 years ago

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Paoli Rug Company

Paoli Rug Company

(24 reviews)

$$$

Paoli Rug Company Dr. Karen Jensen…read more Recently moved to area and contacted Paoli Rug company about cleaning a large Oriental that my movers had badly abused. The owners were courteous, polite ,and very Knowledgeable. Nader came to the house and accessed the damage and very concisely explained what needed to be done. He checked all stains and looked for mold and moth damage as well. He gave me a very reasonable price quote and told me I would have it back in 10 days. I told him I have a sick child and that smells and chemicals would be a problem. He explained that the washing is done by hand and with nothing harmful and no odor! He then took it to his store.I also needed new padding and he advised me on the best for my needs. When he returned it ( on time exactly), it looked better than when I purchased it. The stains were all gone and the pile gleamed and was fluffy , and it had no smell. The recommended padding was perfect. He arranged it beautifully in my room and even gave me time to decide if I wanted to change the placement. He was patient and courteous and very aware of the other pieces in the room so as to cause no damage. Everything about this company and its owners is First rate. They are a touch of class in a world that too often forgets what that is . Integrity all the way. I would never go anywhere else for my carpet needs !! Anyone reading this : they are the only rug company you will ever need!!!! A++++ all the way. I feel blessed to have found them! Thank you both!

I am so very happy with the work Paoli Rug did to repair my family heirloom!…read moreMy parents had a wall hanging rug in their home for over 50 years and I wanted to use it on the floor in my house. The fringe was completely dried out and the rug was beginning to unravel. We decided to bind the rug and the work to accomplish that--all by hand--was amazing! The rug looks fabulous! I wouldn't hesitate to use them again. Also--I had a second, very old silk carpet which we all decided wasn't worth repairing, which speaks to the honesty of the owners. Great communication too!

Lomax Carpet & Tile Mart

Lomax Carpet & Tile Mart

(5 reviews)

Please consider this review before you purchase from here for a better deal on materials…read more We were new to the area, Lomax was local and prices seemed fair for materials. What they don't tell you until after you move forward with a quote is they tack on an additional $1,000 + for install which is separate from the labor that was already built into quote. (My price started at 9 and went to almost 11k for our project). They subcontract out someone who does the measurements, and someone separately for install (all of who are not aligned on project/ just pick up material given by store and look as a measurement sheet.) Day 1 of install: After telling the store of my updated address about 5 times while they updated on phone the installers were still sent to my old address 30 mins away. They "completed" our upstairs without transitions because store didn't supply to them at pick up. At the time they had some trim pieces to hold us over. They were unable to complete our family room because of an underlying issue with some of our plywood. Had they been the party there during measurements that would have been picked up on early on and not delayed the job. (By the way nobody spoke English that came to my house this day. I had to speak to their boss on phone anytime they wanted to talk to me.) Day 2 of install: A few weeks later we were excited for it to be done but when installers arrived I was informed that stairs couldn't be completed because store ordered wrong supplies! (Nobody from store ever called me). Family room was only room "completed" this day however a shitty piece of wood that didn't match the flooring. Claimed this was a miss by person who measured. Day 3 of install at my home: a separate company was back to install because previous installers refused my stair job....I wanted to keep our stair removed and put back on after stair treads were out in (this was always the plan). As the job was finishing I learned from installer that he didn't have the materials for the transitions or the top step. I have dogs and nails were literally exposed on my top step and that's how it was left. Day 4: 4 days later they were back to complete the job (4th day of them at my home for a job that could have been done in 1 day!). They showed up at 10am when I said I needed them to be done before 10am due to work conflict. They fixed the transition in my family room which was fine but I was left with mismatched transition pieces installed upstairs & the stair nose that did not match the adjacent piece of wood previous installers used on my floor. Had they had this piece when they installed flooring up stairs this wouldn't have happened. My husband and I are never using this company again. Never once did anybody apologize for anything or offer compensation for MULTIPLE inconveniences. Terrible business model with how they subcontract work out. Would have been better off with Lowes or Home Depot.

Great selection. I found what I wanted immediately. I got the sq footage from our contractor &…read morecalled the guy who put it in the system immediately. He didn't have a chance to actually order it that day so it got passed on to someone else the next day. After receiving the purchase order w the wrong tile dimensions & the wrong sq footage they had ME send THEM pictures of THEIR product after giving dimensions & square footage multiple times. It went like this... I'd call and say 10x14. They'd call back and say 4x10 right? And around and around we went for over 4 hours. At that point I gave up. I can't even imagine how long it would take to get the order. There's no way I'd hire them to install if this is the mess just to order.

Berwyn Carpet Company - carpeting - Updated October 2026

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