In an attempt to do a windshield chip repair, further damage was caused to the windshield. Auto…read moreGlass Now is trying to charge me $400+ more to replace the windshield now. They say there is a disclaimer, so beware.....

My sister recommended them and I'm glad she did! Yesterday, I came out to go on an errand, and my…read morewindow shattered due to the weather. We called this morning, they got us in and out! Customer service was top tier, and I'm definitely taking my other car for services!!!

It is a little different that you're unable to talk to local service center directly and all…read morecontact is via web access, but that's the way AI is pushing our society. While more impersonal, efficient never the less. In the economic of scale a business with this many outlets I sure it enhances their business model. Service was good. Staff was friendly. They encountered problems when trying to recalibrate the sensor, as the process failed numerous times. They had to get the OME windshield approved by my insurance. This process was extremely fast and the had the OME windshield installed and calibrated in less than a week. I was very pleased with my experience at Safelite on Oxmoor Road.

I had an unfortunate event that required a replaced back windshield. I was able to set up a mobile…read moreservice through my insurance app. Sadly, my comprehensive coverage has a high deductible so the replacement was going to be out of pocket. I got a confirmation text right away after scheduling. In addition, I got a confirmation text the day prior to the scheduled service. The timeframe given to me was 8a-12n. The morning of the service, I received a call from the technician James, informing me that I was last on his list for the day so he would likely be coming around 12 or 12:30 and asked if that was okay. I told him it was. He was very professional and polite. A little bit later in the morning he called to let me know he was delayed due to an issue with a prior installation and apologized for the inconvenience. He arrived about 1:30 and communicated his arrival. He was pleasant and professional throughout the service. They do not have a way to slide a credit card, but can manually enter the info. That was an issue for me as some of the numbers were worn off the card, so I thought I'd mention that. You can also pay online when you schedule it. The job was complete in the expected timeframe. I was instructed on care procedures as the glue/adhesive set. (Keep tape on for 24 hours, no car wash for a week, but rain is okay. Don't tint for at least a full week) Speaking of which, when I took it to get tinted, the technician was unable to place the tint as the metal between the deck panel and metal body underneath the back dash was too tight on the right side to apply the tint. This was not the case when it was first tinted, so I'm not sure what happened with that. Overall, great service. It cost me $560 dollars to replace the back windshield. There was no cost to remove the previous tint as the whole windshield was shattered and had to be replaced.

Great pricing quality work very happy with the finished product. My car looks like a totally…read moredifferent vehicle and I don't have to fight off the sunlight. Highly recommend this place of business I will be bringing the rest of my vehicles here !

They have worked on my Tesla model X multiple times and are the kindest, most responsive and…read morereliable. Will never get my car wrapped anywhere else.

I am so very disappointed…read more Brought my 2 year old Honda CR-V in because an 18 wheeler side-swiped me. The damage was only about $3,000, so not too terrible. We picked up the vehicle and yesterday noticed paint drips on the door.I will be taking it back, and I hope they stand by their work and fix this.

Recently took vehicle in for body work. Did the repairs quickly and a fair price. Would definitely…read morerecommend them for body work and repair.

I went in recently with a damaged windshield, unsure whether it needed replacing or repair. I…read morecalled ahead and they were very friendly and accomodating. Soon after, I arrived and was able to ask some questions as they checked out the damage. The repair man went right to work and it seemed like it was all finished less than 10 minutes later, and my windshield looked way better than I could have hoped for. I was very pleased at how easy and simple a process it all turned out to be! Thank you!

Had two windows in my home replaced by Glass Doctor. Eddie was the person that completed the…read moreinstall. I was very pleased with the installation and Eddie was professional and efficient. Eddie had the windows in, cleaned up and gone in under 30 minutes. A++.

Cassady & Self Glass Company offered rapid service (day of) and much cheaper (yet still high…read morequality) service compared to Safelite. They were extremely helpful, quick, and caring during my glass repairment. I will definitely be using them again in the future.

I called and they couldn't give me a appointment at first but then I told them, I work at a prison…read moreand get off supper late and I am very hard to get hold of at work. Then lady I was talking too immediately talked to someone and got me for first thing in the morning the next day at my home. Eddi was my man he hooked me up... He was here on time between the times they gave me. He was very nice and polite got the job done fast and it looks great. Will be using them down the road if I ever have too, but lets hope not.

Every staff member I spoke with was super helpful and professional. Hayes is the main person I…read morespoke with. I was able to schedule my appointment at the most convenient if their locations. They do require a $50 deposit to schedule, but will apply it to the total of the job once it's complete. The day I arrived, I was pleasantly surprised with how nice the lobby was and all of the helpful information posted throughout. Hayes had my Grace (my vehicle, of course) in the back within a few minutes of arriving. I made myself a nice K cup of coffee and relaxed as he started the work. Shortly after, Hayes asked me to come back to show me an issue he ran into while applying the tint to my back windshield. When my back windshield was replaced, somehow the metal tray under the back dash was raised and there wasn't enough room to get the tint on the glass in one corner. Hayes showed me the issue and gave me the options I had, which included tinting but having a gap not tinted where the issue was, or to wait and see what I could do (if anything) about the metal piece. He was even patient and kind with me as I FaceTimed my son to ask his advice, and Hayes also spoke directly to my son to come up with the best solution. I really appreciated him not just going through with the tint job and being unhappy with the gap that would exist. I haven't had the job done yet, but I will absolutely go to Tint Pro when I'm ready!

Very friendly, knowledgeable staff. They answered all my questions and didn't pressure me at all…read more The tinted was done professionally and has made a huge difference. My truck is noticeably cooler after a day parked in the sun. And, a lifetime warranty comes with the job.