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    4 months ago

    Extremely poor communication and quality. Much more expensive than previous options I have used.

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    7 years ago

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    Total Administrative Services Corporation

    Total Administrative Services Corporation

    (121 reviews)

    Everything. Horrible app. Obscure. Not mobile friendly. Customer service barely speaks english and…read moredoesn't understand the problem solving for the very limited and Poorly designed app. Many claims take forever to resolve if at All. Poor excuse for a healthcare fund.

    Here's a cut and paste of my Google Review. I have also filed a complaint with BBB:…read more The last straw with TASC occurred on October 27, when an unexplained "Admin Balance Adjustment" of -$40 was posted to my MyCash account, with a corresponding +$40 contribution to my 2024-2025 HRA. When I called for clarification on October 28, the Customer Service Representative began adding up every transaction that occurred in MyCash since 2024, without realizing that it was a running total. I explained that her approach would not resolve the issue, yet after over 30 minutes of investigating, she was still unable to explain the origin of the charges or provide any supporting documentation. It is extremely alarming that TASC can make account adjustments like this without any transparency, explanation, or accountability. Dealing with this level of incompetence is stressful enough on its own, but it is even worse when you are already managing pain and medical issues. Instead of easing the process, TASC adds unnecessary frustration at a time when support and clarity are most needed. This experience, along with many other poor interactions, prompted me to write to my employer's HR Benefits team recommending that they stop doing business with TASC altogether.

    Berndt CPA - payroll - Updated September 2026

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