excellent workmanship and customer service! Bernado did an amazing job in external built up of my bicycle shoes as well as walking/hiking and dancing shoes! While Other local shoe coblers couldn't! THANK YOU Bernado! read more

While this place has bizarre hours and a bizarre geography (don't try to go through the front door, meet the owner at a podium in the back parking lot), it is the most reliable shoe repair in Sunnyvale. The owner will tell you immediately if your shoes are repairable or not" you a price that is generally fair. For example, he re-sewed some stitches on my wife's $200 walking shoes for $20 and put new tips on her stiletto heels for $10. I highly recommend this place to keep your high-end shoes in working order. read more

Perfect repair work - my boots are like new! Bernardo knew exactly what I wanted and delivered flawlessly. He added a new water-resistant sole and built up the heels on my boots, and the work is completely seamless. These were my favorite boots, and now I can easily wear them for another five years. The quality of work and attention to detail were excellent. I'll definitely be returning for any future repairs! read more

Bernardo Shoe Repair - Shoe Repair Near Me - Sunnyvale, California

I was flying out to a wedding in Boston the next day. I'd planned to wear a very special dress but when I tried on the shoes that went with it, one of the heel stoppers cracked off! I rushed over to Bernardo's and begged him to save me. He told me to come back in a couple hours. They were perfect! Since then I've had him redo heels on two pairs of boots. His work is flawless. read more

Bernardo Shoe Repair - Shoe Repair Near Me - Sunnyvale, California

This place is definitely open. In the parking lot behind the building, you'll find an open door with a table. Call and someone will greet you. My dress shoes are now resoled snd the scratches are gone. They look brand new! This shop only accept cash Zelle or check. read more

I trust Bernardo with my vintage shoes and leather shoes. He fixed and resoled a pair of leather doc martens for me as well as stretched a pair of boots. He is kind and offered to stretch my shoes more for free when they weren't quite ready. I see why people drive from all over the bay area to see him. Very reasonable price as well. read more

I read about the reviews on Yelp so I thought I would take my shoes in for repair. I picked them up on the day they were ready, and I am pleased with the work that was done, and the price. I will be going back if I need more shoes repaired. I recommend this business. read more

Bernardo Shoe Repair - Shoes repaired at Bernardo Shoe repair. - Shoe Repair Near Me - Sunnyvale, California

New soles and heals on a pair of Lucchese cowboy boots. Perfect job, would definitely recommend.

If you're looking for a skilled and trustworthy cobbler, look no further . I've known him through family ties -- my uncle used to own Model Shoe Repair in Mountain View years ago, and they worked side by side back in the day. That kind of history speaks volumes! He's genuine, kind, and a total professional. You can tell he takes pride in his craft, and it shows in every detail. I always walk away feeling confident that my shoes (and boots!) are in the best hands . His pricing reflects the quality and care he puts into his work -- definitely worth every penny without being over the top . Support small businesses like his -- the ones that truly care about what they do . Highly recommend! read more

Nobody was there when I arrived at 3:45 PM and there was trash, clothes and shoes all over the floor. Maybe they closed down.

I have been going to Benito for all my leather repairs for years, since the shop was actually on Bernardo Street. He does a great job for a reasonable price. I live in San Francisco now, but I still bring my shoes to him because I trust he will take good care of them. read more

Awesome service. Super efficient and fairly priced. Compassionate owner ! Easy parking; convenient drop off and pickup.

Needed the sole of my shoe repaired. Service was quick and well done. Owner is nice, highly recommend getting shoes repaired at this shop.

Definitely the place to get shoes fixed. Has done miracles with boots I thought were headed for trash and made them wearable again.

So, far the pricing for shoes to be resoled here was the best; but, I have not picked up my shoes to comment on the workmanship yet though. But, the shop seemed busy enough? To be continued... read more

This is a great shoe repair place where they really take good care of your shoes without over charging. The owner is very friendly and he always tries his best to meet customer's needs. I highly recommend this shoe repair services. read more

The eyelets on my shoes were torn out, leather and all. I was close to throwing the shoes away, thinking that repair was impossible. Bernardo fixed it by stitching leather underneath. They're fine again and it's impossible to see the repair without a very very close look. Highly recommended!!! read more

They have a booth outside the building (yay COVID consideration) right next to the parking lot where you can get a quote and drop off your shoes. Easy and quick. Friendly. I needed a heel replaced on a boot. They advised that I replace both boot heels so that they would be even since they didn't have the exact heel of the original boot. It was $16. Seems like they have pretty fair prices especially for the area. I dropped off around 2 pm on Wednesday, they said the shoes would be ready for pickup Friday around the same time. Pickup was also super quick and easy. CASH OR CHECK ONLY. read more

Excellent work, very reasonable prices. He helped me not only with shoes but with a leather purse which was coming apart at the seams. It's very sentimental to me and looks like new again. read more

The owner was quite nice, but the quality of the repair was awful. I asked him to repair the soles of some Thursday high tops. For $60 he just glued rubber to the bottom. There were a bunch of gaps on the edge, and after a few days, it peeled almost completely off. read more

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The owner and the great service he provides me everytime I have something that needs repaired or worked on. The best service around. I don't go anywhere else. read more

Excellent shoe repair at a fair price. Prompt turnaround. Tells you when your shoes will be done and...they are done by then! And good work! He has a new happy customer in me. read more

I only had to pick up some shoe polish, but even for such a small purchase, Benito was warm, professional and knowledgeable. It was an odd shade of navy, so he brought out several options and helped me pick the best. I asked about prices for repairing shoes, which were very reasonable. I will surely bring our shoes here when they need a new soles. read more

Oh man, am I happy. So I have a pair of Reeboks I wear to work. I've had them for somewhere between 15-25 years. I don't even remember when I got them. I think these are Reebok's version of the Nike Air Force 1. (But these are better!) There is something magical about the cushioning in the heel to the midfoot. Very comfortable. So the heels were starting to wear through, and my left clutch foot sole had actually split at the ball of my foot. (My car has a stiff clutch!) So Bernardo Shoe Repair replaced the sole. You can see in the pictures. The awesome thing? He matched the color between the new sole and the rest of the bottom rubber portion of the shoe. Very cool. Plus, I wore them after I picked them up at lunch back to work, and I realized late in the day, that I had completely forgotten about them, *because they felt identical to before the repair.* Awesome! I wish I had taken before pictures, but you can see after below. read more

Bernardo Shoe Repair - New soles! - Shoe Repair Near Me - Sunnyvale, California

Great service. Tried to personally replace my heels on my boots but there are some things you should leave to the professionals. The boots were ready when promised and he even buffed up the boots! read more

My son somehow got a hole in two newer pairs of his shoes. I'm so glad I found this place. It was close to me and very convenient. I came by to see if they were is repairable and the gentleman said he could do the two shoes for $9 each. I'm not sure what the going rate is in something like this but I thought it was a steal as each pair of shoes is worth more than $150 each. I went ahead with the repairs and picked it up a few days later and they were good as new! You can barely notice they were repaired or anything!! Will come back here for all my shoe repair needs! read more

Pricing is amazing. Very clear about what they can fix versus what they can not. If you want shoes polished, make sure you specify that up front. read more

Not a good shop. Overworked and no response. Left boots for a month and never got done despite two visits to pick up. Poor guy doesn't have time or help but don't promise pickup if it can't get done! read more

Love this place to clean my shoes!!!! I had a couple of shoes that were broken and I brought them here and he fixed it very well also he knows how to clean shoes very well read more

No good customer service for sure, very short and I respectful over the phone. Will not recommend!

Very kind person and was able to fix the problem immediately. Definitely recommend coming to this place for all shoe and bag repairs. Has lot of stock of shoe laces, foot support, foot padding , polish, foot cushions,etc.. read more

They do excellent work here, and it's very reasonably priced. At some other shoe repair shops, I have found that my shoes were not ready when promised. Not here! Every time I have brought shoes here, they were ready when promised. This is going to be my go-to shoe repair shop from now on. read more

Restored my hiking shoes. The sole had come away from the shoe. Now that are like new. Thank you!

Came here because I wanted to stretch out my pumps that I got as a gift from my husband. He said two days but I came back a week later as I work normal business hours and its hard for me to come after work. They were stretched out a good amount and now I am excited to wear them to work tomorrow. read more

I found a shoe repair place through Yelp. The owner has been there for over 20 years and is very reliable. My shoes were done and cleaned within two days at a reasonable price. There are not many shoe repair places left and I highly recommend this one. read more

Fantastic!!! Great work and 1/3 the cost of a shoe repair in Palo Alto. Ben is the best!!!

A small shop run by Bernardo alone. He handles the entire store by himself. His hours are convenient for me. It's my first time using him. I dropped in to have my new leather flats stretched. His turnaround time is 24 hrs to have the shoes stretch properly. He ask that I return in 2 days which I found odd but I didn't mind because I don't have a need for it the next day. His sign said all work will be done after 3pm. I called him at noon to see if they were done because I had plans that night so couldn't go to the store after work. When I called him, he seemed upset but I asked that it's well past 24 hrs for stretching. I can't come by after work. He said it bluntly that my shoes are ready to pick up at lunch. When I arrived to his store, I asked him that I called about picking it up at lunch time. He couldn't look me in the face and said that he has my shoes. This was my first time stretching so I tried it on and it still fits snugly but not painful like before. He didn't like my comment. He said if it still needs more stretching to leave it with him at no cost. I was fine to wear it out myself. In summary, I didn't feel comfortable about meeting him again. I will try on my shoes for the next week and see how the fit and comfort are. If it fits fine, I will reconsider seeing him. I would say go try him out and see how your experience goes. read more

Fast, efficient service. Dropped off Doc Martens to help break them in. Definitely helped, though still needs a little more breaking in. I believe cash only. read more

This place may look underwhelming, but what shoe repair joint doesn't right? Looks are definitely deceiving here! They offer fast turnaround, expert advice and service, all at a more than fair price. My daughter's wedges had an issue with the strap which a couple of places passed on. These guys offered a solution/idea that we could accept that was not going to detract from the shoe's style, etc. read more

Going with the Yelpers on this - very fine work. Cost is extremely reasonable considering this is a small business with a Silicon Valley cost structure. I'll gladly pay a premium for the warm service and attention to details of BSR. One tip - the parking lot is spaced a little tight and it is often full. I'd recommend parking on the street behind Wells Fargo, and walking. You'll get a mini-workout as a bonus. read more