I paid this company 1600 euro to plan my apartment move, from disassembling, transpory and…read morereassembling. Should come between 2pm-4pm. They was late, we called, he doesnt have any idea about out move, asked us to call in 5 min, which we did, then he told us they will come at 6pm, which again they didnt, they end up coming at 7:30 ( 3h 30 min late) . We agreed on 3 guys to do the job, but only 3 guys was sent! They didnt want to disassemble so while taking the sofa bed out, they broke the wall. We arrived to the new apartment, they moved the stuff up and didn't assemble anything. Thats 4 days ago!!! Opened a complain and they till charged me the full amount without caring! Called on the phone, been told to complain on the website cause they cant take my complain on the phone. We are sleeping on the floor! Very bad service.
They start by greeting you in a nice way when u book the moving, then later, they care less about the experience