My sister bought a house outside of Princeton in 2023. Prior to the sale, the owner had Condon…read moreTotal Comfort install ductwork through the second floor to the attic in order to get AC and heat to the upstairs bedrooms. As a general contractor with over 20 years in business, I was not impressed with their work. They ripped out whatever was in their way and left a mess that had to be fixed/covered up. In one instance, they only needed a couple inches and they could have installed the duct behind a closet wall/bi-fold door but instead they busted up the trim and tore out framing to do their install directly in the way of the door. I understand that the owner who was selling the house probably didn't care - they likely just wanted the "cheapest" thing done to get the sale, but it showed a distinct lack of foresight AND a lack of respect for the new owners (my sister, brother-in-law and their kids). It really isn't THAT much more difficult to CARE about one's work! Based on that, I cannot recommend them.

Very poor on communication, will not return email requests. Will call and schedule a day then not…read moreshow up. We have been asking for a year to please come out and stop the banging noises in our ducts, it is absolute torture at night to listen to. They came out once, hit the duct with his fist and called it good. It has gotten worse with time I have 6 emails to them to please fix it, no response. Now we are reaching out to other companies to see if they can fix it, litigation will follow if there is a cost. this is not the way to treat someone when they spend a lot of money on a new HVAC system.

Was a little nervous at first as communications were abrupt messages via phone text. But their…read morequote offered best rated furnace (per Consumer Reports, American Standard) and better overall product and service pricing versus several other providers in the area. Install was done quickly with friendly and informative service - first phase in only days from ordering, all done within a couple weeks - which is hard to come by in busy season with winter approaching.

From the owner: Jon Krueger Electric, Heating & Cooling is dedicated to providing the best possible solution for…read moreyour home or business. We are an Authorized Generac Dealer, and offer furnace and air conditioning services in and around Redgranite. You can count on us to provide you with a system and solution that fits your unique needs and since we've installed many systems in this area, we've earned a reputation for doing the job right the first time.

They were recommended by a friend of mine, and they were both very inexpensive and prompt. They…read morereplaced my furnace and air conditioner, replaced the condenser outside and helped upgrade our ductwork. Mark is really nice and I trust him implicitly.

I had Mark's heating quote a project for me along with 5 other competitors. To start things off,…read morethe person that answered the call was helpful and thankful for the opportunity. Mark made himself available to my time so he could stop by and understand the project. His quote came back quickly and he was able to start work in a reasonable time. He always returned phone calls and was a true pleasure to work with. Mark's work quality is excellent AND his prices were the best I found! Excellent Job Marks Heating!

Beware! It's a classic case of bait and switch got a post card addressed with my name on it in the…read moremail for $15 off air conditioning safety inspection & precision maintenance so I called by phone to schedule a appointment I talked to Wendy she asked if I was a existing client I said yes I'm a existing client in which she verified- she said it would be $84.95. I thought great I'd use the $15 coupon on postcard too that they offered me. Then after work was done told it was $84.95 plus tax and the coupon for $15 off I couldn't use. Juston said service was regularly $94.95 and that was the $15 off I said no $15 off would be $80.00 not $84.95. Juston said to call Wendy I did she said service was $99.95 the $15 coupon was for new clients only. Wendy said the coupon was sent out to me as a reminder to call in for service. Juston the technician was a great guy very personable and gave me tip to keep unit clean. Juston said yes he ran into this problem all the time that he would talk to Wendy when he got back to his business. I signed it begrudgingly but I thought this is a bait and switch I called my credit card company I'm disputing it. I've loved having them out and they do great work and are reliable business. The last visit they matched the coupon price of a competitor. The coupon says not valid with other offers but not saying what that is? Definitely not transparent in their business practices. I told Juston I'm putting this up on Yelp. Juston then said he'd talk to Wendy. If they've had this problem with many other customers then why haven't they changed it. Wendy could of mentioned this over the phone.

From the owner: We're a family-owned and operated business that has been providing heating and cooling services…read moresince 1946. We're split in to two divisions, Better Home Heating & Air Conditioning for our residential work and Central Temperature for our commercial w