Our dog started at camp as a fearful 4 month old puppy. She is now 2.5 years old and camp has…read moregrounded her, helped her through her fearfulness, and provides her with the stimulation she needs to be healthy and happy. I wouldn't send my dog anywhere else. They are her second family.

I can't say enough good things about the this facility. The staff are amazing and our dog loves…read moregoing. We have such peace of mind knowing that our very energetic pit bull mix is in such caring and capable hands. Koda's tail begins wagging as we pull down the driveway for his visits!

This is the very best place for your precious pup! Alexis and her team are A plus. Their customer…read moreservice and caring is above and beyond. Highly recommend !

Alexis and Mackenzie and the entire staff made our summer in the Berkshires possible by caring for…read moreour senior Havanese, Jake. Daycare and boarding required our special needs pup to play more gently and have meds administered regularly as we traveled extensively. The love and level of care was over and above any facility that we have used in the past. As we are seasonal residence we can look forward to continued peace of mind for our dog care when we return next spring.

This is Lea. Look at her eyes and her face. See the joy? BDU is her home away from home. She…read moreloves going to play and see her favorite people and the other "OG" dogs. She comes home happily exhausted. Berkshire Dogs Unleashed has been fantastic integrating dogs, of any age, size, and breed for socialization. Lea has also had grooming and regular nail trimming. She has been here since week 1 and her training with them was above and beyond expectation. They were also very proactive when kennel cough ran rapid twice last year and were able to prevent dogs from being affected. The staff that the Kohlenbergers hire treat the dogs (and their people) like family. Courteous and respectful. BDU had also made incredible strides for their community. They supported and held a fundraiser for a young, sick boy from Pittsfield who had to spend months in Boston....(#Carterstrong) At Christmas, they sponsor a giving tree for kids in need. No tag was left behind. Every child cared for. They have held a wonderful canine carnival fundraiser for BASK (Balance and Service K9s). Story book donations to Williams School. They even sent me a get well token after I had emergency surgery in February. More recently, (Berkshire Poodles with the Kohlenberger family) has donated several comfort dogs (18 to date) into all of Berkshire County. I can tell by this expression how much she enjoys the facility and the staff. In their constant photo shares, daily, you can see she's playing and engaging with others. See for yourself. They are more than happy to show you around. We trust them with a member of our family.

We took both of are German shepherds for the first time to Berkshire dogs unleashed recently. They…read morewere there for four hours and they came out looking great. They got a lot of the fur out especially are new addition to the family Maximus , he had so much fur we need professionals for the job, he looked so much better afterwards. We will definitely be back soon:) Probably also do some private training for both dogs.

Nancy has been our beloved "dog walker" for almost 2 years, but she is much more than a dog walker…read more Nancy researches each breed she cares for- making sure she fine tunes her care to what brings out their best. She is a skilled, caring professional. We fully trust her with our beloved,Lucy, who adores her. I strongly recommend Fancy Nancy's pet services without reservation. She's not just a "dog walker," she's family.

This service is absolutely horrible. Took two days to return a text or a call. Then Nancy said she…read morecouldn't do a meet and greet until 3 days before I'm leaving on trip. Then she cancelled the meet and greet and offered a phone call, which i agreed too. Then a day before the scheduled phone call, she tells me she cannot watch my cat at all. This service is totally unreliable. You might leave on your trip, and she may never show up to feed your beloved pet.

I don't have the energy... or the tears ...to write about everything that happened recently. Here…read moreis a copy of the message I sent to Valley Vet on Monday. ----------------------- I have canceled any orders Max had with your office. He will not be returning there, nor will any of our other animals. Unfortunately little Cheyenne will not have the chance to go anywhere since she passed away over the weekend - as a direct result of the gross negligence she received at your office just three days prior. I was already searching for another veterinary office before this happened for multiple reasons. Besides the fact that a member of your front office staff not only lacks compassion and empathy, but she's just flat out rude. Another big concern of mine is that 90% of the knowledge I was given regarding Max's chronic condition I had to research myself. Even if I reached out asking for guidance and/or had a specific question about medication I was dismissed. I have realized that, like a shady mechanic, you would rather bring in more money with repeat visits than to actually address concerns and provide solutions. But at least cars don't suffer like animals do. One of the few things I am grateful for is that this all happened over the weekend, when your office was closed. Because of that, Cheyenne spent her last moments at the Deerfield Animal Hospital with a staff who treated both her and us with compassion, care, concern and support. None of which we would have received at your facility. Since the weekend I have spent a lot of time reading reviews about your office and this type of treatment (or lack thereof) seems to be a common thing. Heartbreaking. I will not give you the chance to put another of my animals through the suffering Cheyenne was forced to go through. Shame on you.

I am a physician and I know ineptitude when I see it. There is a difference between missing a…read morediagnosis and complete incompetence. Our beloved 7 year old french bulldog, Parker, experienced the acute onset of excruciating pain, severe panting, and bilateral hind leg weakness. The emergency vet ordered bloodwork and several X-rays, then attempted to convince my distraught fiancée that Parker needed an expensive surgery to widen his nasal passages (which have never bothered him in 7 years). She sent Parker home with an Augmentin prescription that was prescribed with no indication. Not once did she mention the possibility Parker might have something else causing his symptoms. Did she even examine his back and legs? Did she find his tenderness to palpation of the spine? That night Parker's weakness progressed and his panting worsened. It was unbearable to see him like that. The next morning we took him to a second vet who looked at the X-rays, considered the symptoms, and immediately diagnosed him with IVDD - a very common diagnosis in frenchies. High dose steroids were prescribed along with a muscle relaxer but it was too late. We lost Parker 24 hours later. Any vet with even a modicum of skill should have considered this diagnosis when treating a dog of this breed presenting with these symptoms. This should have been considered even without having imaging to back it up. But she did have the X-ray - and it showed a very deformed vertebrae at the precise location Parker had exquisite tenderness to palpation on his back. The diagnosis was clear. A disc had likely ruptured, causing extreme pain (manifesting as panting at rest and reluctance to move), progressive weakness, ataxia, and eventually paraplegia. A physician is taught to read the entire X-ray. Parker's spine was obviously deformed. Combined with his symptoms and his physical exam the diagnosis was clear. The vet missed this. She may not be a medical doctor, but she is a doctor of veterinary medicine. She should have known better and she should have done better. I don't recommend you take your beloved pets to this vet.

I feel so lucky to have found Mary. Not only is she a great pet sitter in general, she knows…read morerabbits. It is hard to find someone who even works with small pets, let alone has a solid understanding of them. On our first meet and greet, she came right in and sat down on the floor with my bunny. He greeted her immediately! Mary has helped me out during long stretches of time and also when I had to be out of town for a day while my bunny needed meds. She stopped in to make sure she knew how to administer them before I went. Mary is a delight. She's very communicative and flexible. She loves animals and they love her. And she knows what she's doing. I recommend her to everyone!

From the owner: We provide quality pet care in your home. You can trust that they're in good hands because we…read moreprefer pets to people!