DO NOT USE GUTTER TWINS!!! They are unprofessional and unreliable. I live in a house in which the…read moregutters are about 30' above ground level. The gutter system I have consist of 2 long gutters each about 50' long on the North and South side of the house ... nothing complicated. 11/4/25 - Called Gutter Twins to get a quote. I should have listen to my head when the red flags started to go up. First, they demanded a 30% down payment, second, they said it would take two weeks to get to me. Nonetheless, I ignored my inner instincts and approved Job Number 3636 with the stipulation they try to see me as soon as possible since the North gutter is completely blocked and when it rains I get a 3' long waterfall running down the side of the building. 11/6/25 - They sent me a receipts showing they took out $114.75 from my credit card. (Exhibit 1) 11/6/25 - Received an email stating they had placed me on the schedule for 'Monday, November 10, 2025 arriving between 9:30 am and 10:30 am'. (Exhibit 2) 11/10/25 - Come Noon and no one showed up. I called their office and was first told they were delayed but would get to see me today. 3:00 pm, called the office again, this time they said the crew was having trouble finding my location but would get to me as soon as they figure out how to get to my house. This was utter nonsense. My address has 3 city locations that you can type in Google Map and find where I live. You can use Easton, Raubsville and Williams Township ... all will show up in google Map. They never showed up. Note I was the one calling them, they never called me to say they were not coming or delayed. 11/11/25 - Sent then screen shots of Google Map and my address, and a photo of my house. (Exhibit 3 and Exhibit 6) They sent an email saying I was schedule to get my gutters clean 'tomorrow'. 11/12/25 - Same thing, no one called and no one showed up. Now it is two days I've lost in earnings and time waiting for this company to come clean my gutters. 11/13/25 - In the morning received an email from Gutter Twins saying they were canceling the order (Exhibit 4). No explanation or reason for why they did not show up twice. Well I've had enough. Called Gutter Twin but no one picked up. Left a somewhat stern voice mail and demanded a refund of my deposit followed by an email (Exhibit 5). Completely irresponsible, have no sense of customer service, and definitely unprofessional. Stay Away! Go to Google Review to see Exhibits. Yelps does not let you download documents pr photos.

Steve came to do the free estimate and after taking a look for about 10 min, he said that the…read moregutters would be hand cleaned, the down spouts detached and cleaned, and all trash/debris packed up and taken away. When I got the estimate, it just stated that the goose neck would be detached but when I emailed them they confirmed that the down spouts would be detached and cleaned. The amount quoted seemed like a good deal taking that into consideration. However, when the crew arrived they did not detach the downspouts or the goose neck and when I asked, they said that was not included. Also chunks of dirt was left all over my back yard. When I emailed them, they said that "organic matter" was not included in the trash/debris that was to be taken away and did not respond to why the down spouts were not detached and cleaned. I emailed them again to ask about the down spouts, they said that they had meant the goose necks and not the down spouts. I then reminded them that the goose neck was not detached and cleaned. I got the response that the work was completed and that my balance was due. They also said that the crew did something extra by "hand cleaning," even though that was included in the estimate they provided. I had expected that the work would be completed in the manner agreed upon or at least stated in the estimate but apparently that doesn't matter as long as the "work" is completed in whatever way they see fit. If I had known this, I would have gone with other companies that provided me with estimates $60-$80 less than Gutter Twins.

We replaced our ancient gutters and the process was great. Sway had everything done in a few days…read moreand it's all great. Everybody that showed up from Gutter Bros was nice and professional. The precess itself was quiet and there was no mess. Highly recommend Gutter Bros.

I let my gutters go way to long, it was time to make that call. The appointment was made, Ryan…read moreLukens was sent out and he did an amazing job! I was afraid when he saw what he was dealing with he'd say! Are yo kidding? He was professional, kind, when I went out to tip him, the gutters were already, clean, fixed and he was gone. My dog never got upset...perfect job!!! I can't recommend him and their company enough! I will now keep them maintained with this company, for sure! Great price quote and reliable!

Follow up service was nonexistent. I called over and over again and they never came back to fix my…read moreproblem.

November 2024. Excellent service and quality work, We live in a manufactured home, and we needed…read morea guard on the porch gutters. Leaf Filter gave us a high estimate. All Pro gave us a lower estimate, which included more service than expected. Installers came right away and did excellent work. I highly recommend All Pro Gutter Guards in Willlow Grove PA.

Tom reliably showed up to give an estimate for gutter work on the roof of my house. He gave a price…read moreof $5,000 to replace all gutters and guards, as well as to clean the downspouts. That seemed like a lot of money for a day's work, but I said 'So be it' to myself. He added that the price might be higher if he had to buy new wood and metal to do the job well. He then said that he would be 'hands-on' but, as soon as he dropped off his workers, he left the job and didn't come back. When he returned days later, he told me that I owed him another $2,200. When I balked at this, he got testy and, so, lowered the additional charge to $1,700 ('because I want to work for you again,' he said). I challenged him to itemize the extra costs. He said that the additional wood was $300 and the additional metal was $500. I asked what accounted for the other $900 that he was demanding. 'Additional labor costs,' was his answer. I pointed out that his initial price had to have included the laborers' pay for the day - and they finished the job before 5 pm. Tom started sulking; then he became irate: 'Just give me the $5,000 - forget the rest.' It was a good ploy. I felt sorry for him, so I wrote a check for $6,000 - not the $7,200 that he wanted nor the $6,700 that he then proffered as a compromise. A qualified professional, who knows my house, said that $5,000 for new gutters and general maintenance of the system was a very high but not completely unreasonable charge for the work. But Tom's demand for an additional $2,200, then $1,700, was, this professional said, outrageous: 'He saw that you willingly paid the $5,000, so he figured that he could extract another couple of thousand from you.' I liked Tom personally but regret paying him what I did. I urge, then, whomever might hire him to be strong in negotiating about the job - and not to give in to his emotional ploys to price gouge.

I hired Tom and crew to perform repair of cedar siding and paint our sizable house. In an era when…read moremost contractors are more interested in replacement vs. repair, Tom's General Contracting was much, much more economical, was faster, and was the environmentally friendly solution as this project created much less waste. Top it off, the house looks fabulous! Overall Tom is very conscientious and his team were top notch tradesman. Having done a fair amount of remodeling, I'm very particular about the work being done and I it was all top notch. They are highly recommended!

Professional, helpful, and quick service. Good communication. Definitely recommended.read more

Outstanding customer service.; Victor was very quick to respond to my questions via email and…read morephone. Service was thorough. They cleared my yard of all the leaves that fell from the gutters. All in all, total service was superior to the previous company we used. I highly recommend this company!

if you have a small property, don't bother to get an estimate from them. They will tell you they…read moredon't do your kind of job.

I had 3:16 come and clean out our clogged gutter. Not only was he very reasonable, but he arrived…read moreon time (early) and gave me a lot of good information about replacing our siding and power washing. I would highly recommend Mike. Reliable, honest, and all around nice guy...hard to find that these days!!

We had hail damage from a storm and contacted a few roofing companies that neighbors recommended…read more(development of 200 plus homes, many of whom were in same predicament). I was unsure about color to choose and owner sent locations for me to see as well as dropping off samples. That was helpful. Once insurance approved, work was scheduled and completed as stated. There was a site manager there with team who provided good communication throughout work day. I was most impressed by the clean up. They make sure to walk with magnets around property and road to gather nails. They checked in with neighbors on both sides to alert them and made sure their areas were free from falling debris. I had NO flower, shrub, tree or yard damage after they finished - and I have a 3 story back yard.

I don't know if it's possible to accurately capture how horrible my experience with this company…read morewas in such a small character limit. I signed a contract in March for a roof replacement on my lower roof & repair on my upper roof. I paid in full, then had to beg for seven months to get them to come work. They only came after I filed a BBB complaint. They did half the work (my upper roof is still leaking) They were supposed to return last Friday but no showed the appointment. Throughout this whole ordeal the owner has lied to me, called me names, cursed me out, and made fun of me. Two weeks ago he tried to gaslight me by saying "your roof isn't leaking" as if I don't live here and see the water dripping into a bucket. He has tried every way he can to some how make this my fault and blame me which makes no sense, I paid upfront- I held up my part of the deal. Every other employee was friendly, knowledgeable, and professional, but the owner is running this disaster of a company straight into the ground. Most of their reviews are from employees. Don't waste a single moment of your consciousness on considering this company for anything, you will never get it. I currently have a BBB complaint submitted to try and recoup some of the money I paid. (I had a relative who worked here which is why I chose them, he no longer works there. I only add this because I imagine the owner would try and claim I gave a bad review due to that but I think the timeline and actions of the owner accurately show that is not the case.)

Very good experience. Very professional, courteous, and clean work. Highly recommend this company…read more - Mike Muncy

This company is a rip off and doesn't know how to conduct business. I had originally had a quote…read morefor one price done by a member of their staff. When I was ready to have the work done less than 30 days later, they told me that the employee who gave us that quote was no longer with the company. They had somebody else come out to look at it and decided they wanted to charge me an additional 1000 dollars over the original quote. Stay far away. They are very shady and do not honor their prices. I even had text messages from the employee they claim was let go, that were shown to their owner with the original quoted price and they still would not honor what they had said originally.