Love this dispensary..come here when I'm in town and I gotta say the door man Larry is such a great accessory to this place..I'm greeted well and he always lets me know what great on the menu for the day..what a friendly guy. read more

Love this place! The best deals on prerolls ever My favorite thing about this place is that you earn rewards for every purchase. read more

Great customer service and great vibes at the front door given by the greeters. Larry always makes guest feel welcomed

Long time bpg shopper . Great easy going customer service . I always pre order on line and my orders always correct ! Plus the buds are always nice as well . read more

Berkeley Patients Group - #Ballinonabudget - Cannabis Clinics Near Me - Berkeley, California

One of my favorite dispensaries in Berkeley. This place is legendary and they always have classic strains like Blue Dream and Purple Haze. Great customer service and that man Larry is dope! read more

They are excellent at what they do! Prices are not bad and when you leave a review it's a 1dollar pre roll you can't beat that yay! read more

Very friendly and helpful staff in a good location. They also helped me with a credit card issue and my pick up. You can also use your international ID's which is good. read more

Always make a trip from outside Berkeley to come to BPG for their great selection and fair prices. If you're able to come into town for a quick visit, make sure you stop by this place for your your smoking needs. Staff is always friendly and helpful. Always a bonus if they have extra shake laying around for sale read more

Staff was very helpful. Will be coming back. Cheap prices and decent products for all kinds of clientele. read more

A shout out to Drew. I preordered a gram cartridge. When I picked it up, Drew ch caked my bag, as always.. He noticed that there was a sticker obscuring the size of the cartridge. He took the time to check it more carefully, pulling off the stickker. It was a smaller cartridge, so he popped back and replaced it. Thanks for noticing! I am a regular customer and am very happy to have this as my local spot. Friendly, efficient, honest. Totally low key. Great range of customers. VERY much all the flavors of Berkeley. Easy parking. I have always had my questions answered. Prices seem the usual, and I benefit as a senior and a member. What is not to like? read more

Awesome spot! Great folks, very knowledgeable and welcoming. Prices are excellent and there's no rush... read more

some bud tenders here are real nice helpful people. some are very rude and not interested in doing their job and will be quite annoyed with you if you ahve any questions at all. this is especially difficult now that theyve taken down their menu screens while you stand and wait, so you have to ask the bud tender about their inventory. the inventory is also expensive and of mediocre quality. as mentioned by some other yelpers, the % thc is always mysteriously much higher on their showcase labels than the actual product you buy. always assume the % is much lower than they are displaying. the last time i was there, i was served by a woman who was typically disinterested with helping me. i had a very simple question about their inventory for a specific product line, and the woman shows me one or two options and is seemingly unwilling to offer any more information on the matter. i decided to ask for a completely differnet kind of product instead, and then the woman expresses contempt at my not having wanted one of the prior choices (which were also not at all what I asked for, I just diddnt want to see her even more pissed off when i mentioned that). then there is their so-called rewards program. there seems to be a difficult time typing in my 3 letter name, even when I spell it out, so often the budtender will get annoyed and ring me up as anonymous. i point this out to the server, and they laugh or shrug but otherwise do nothing. i havent been able to add much to my buyer rewards in over a month due to this, and its happened lots of times in the past. basically, B.P.G. is expensive generic quality with rude service. its also very much out of my way, and i was only returning for the buyer rewards program. this was the last time. I WONT BE BACK! there are 2-3 budtenders here that i really like and am happy to see them, and theyre quite helpful. unfortunately, i rarely am served by them anymore (did they quit due to all the new grumps?), and instead i wait in a very long line to have someone be unwilling to help and also be angry to answer any question at all. seems like the new folks are allergic to politeness ;) read more

I've been shopping here since you needed a medical referral. So great that now they are open to all over 21. The first couple of weeks of shelter in place, when they were trying to stay open and scrambling to comply with new state orders, was quite chaotic and poorly organized. But I am happy to report that they have since figured it out. Excellent web site for pre-orders, smooth process of texting when you arrive and they send out your order. These folks have always been super nice, polite, respectful and helpful to me. Stock seems to change weekly but they always have something good available. read more

I have been coming to bpg for yrs. I have loved it here untill tonight. I usually buy the 1 gram cartirdges, and i buy them from many different dispenseries and every other place except bpg theyre always full. Everytime i buy one here its always missing a lil bit but i never think much of it and i let it go. I went in tonight with my friend and at first i open the bag to check my express order and its not what i ordered. Its not whats even on the receipt stapled outside the bag. So the pink haired employee goes to get what i ordered, i think nothing of it and i pay then leave. I get to my car and i open it to check it and theres more then normal missing. A good amount. Now i always knew that obviously the employees were "sampling" the products then selling them but tonight just solidified what i thought. So i just turn around and go right back in, security didnt even make me re check in my id cuz he recognized me 2 seconds ago. I go in and show pink haired lady. I came back in 2 seconds later, and she doesn't apologize she just walks away and comes back with a guy (manager?) And he hands me a new cartridge and says "here see if thats to your liking" he doesnt apologize or ask me to reiterate. I dont appreciate the snarky comment. I pay for a gram i expect a gram. The pink haired lady and security can vouch that i had just walked out. The customer service was disgusting and unbelievable! Dont sell me something thats obvipusly been used that is unsanitary and disgusting!!!!!! Then make me feel bad for asking to switch it out?!?!?!!? Never coming back here again. Just disgusting espicially after how much money i spend here. How about DONT let ur disgusting employees steal! Its funny cuz every other dispensery i go to the employees tell you if theres a problem with your cartirdge bring it back with receipt and theyll fix or replace it. Bpg obvipusly is to shady to have good customer service. Ill be going elsewhere. Wish i was aware sooner. Despicable. read more

Anyone who has shopped here please look at your receipt. My receipt shows a tax on the tax. So you're not just taxed on the product you bought. There are 3 taxes (excise, City, and sales), and the last two tax the previous taxes also - so you end up paying a double tax on the tax. Wrong! So I called BPG and spoke with the manager, and she stated that's what the CA bud law says and it's what their attorneys instructed them to do... I can't wait to hear what my attorney says! I can hear it now - Class Action read more

Berkeley Patients Group - Tax on Tax Sales Receipt - Cannabis Clinics Near Me - Berkeley, California

Staff is super friendly. I always enjoy interacting with them :) The prices seems to be similar to other places. Cash is always best to have because then you're not paying the ATM fee. Their location is convenient with food and drinks nearby. There's also an amazing plant nursery next door :) I usually order online to make picking up easy and quick. The few times I've stood in line it has not been a long wait. read more

The online ordering is secure confidential and efficient No wait at counter They vastly improved the pickup process. read more

Been going to BPG for years and received kind and professional service. Recently I went to buy clones and the server (Dontae) was very rude, and unprofessional, and unemphatic. I stood in the line designated for clones for about 15 minutes. I told the server that I wanted any clones available as I drove their 3 hours to buy them. The next thing I knew the clones were grabbed by another customer (she was in a line designated for all other products other than clones). I brought this up to both servers and they did not care. I called to speak to a manger to provide positive feedback to improve things so that customers are not confused (i.e., update store signs so that they are clear). The manager never returned my call. BPG clearly is only about making money, and not improving business to make customers feel comfortable & valued. I am still waiting for the manager to call me. read more

Prices were good edibles great and talking to the security guard Larry outside great guy recommend everyone visit the Berkeley patients group read more

I always get great customer service when I come here always greeted with the friendly smile from Larry will definitely be recommending this place to my friends and family read more

One of my favorite spots to go to for my MJ. I always feel welcome and greeted with a lovely smile from Larry. He's always given great recommendations and let's me know when there is a special going on. Great club and excellent customer service . read more

The staff is friendly, knowledgeable and seems to really care about the business, product and their customers. Never a bad experience!

I've shopped here for years, before they switched locations; over time I've come to prefer CBCB but thought I'd check what's at BPG. I was absolutely appalled at the poor quality product that I was referred to purchase by staff. I told the staff what I wanted and they suggested this dried-out foul-tasting garbage that's unusable. I feel taken advantage of; if they'd offered a sniff I would've known it's a rip off but the clerk rushed me through the sale and now I think I know why - they seem to be trying to unload otherwise unsalable waste on people who don't know better/newbies. I'm disappointed this is the direction the business has gone in over the years and doubt I can trust them again. read more

Dope prices, clean, sometimes their cheaper bud tastes like absolute ass, also a very high turn over rate, it also seems employees schedules aren't too consistent, from observing how some employees would have certain days off one week then and other two days off another week... this may be the reason for such a high turnover rate. read more

I got an email invitation for their anniversary celebration saying they were giving out all kinds of wonderful free gifts. I arrive at 6pm only to be told they ran out at 1pm! Had NO Thank you gifts and a shrug from the help. This borders on false inducements and doesn't inspire loyalty. Walk you talk BPG. Yesterday... had to pick up an edible gift for a friend, ..The vibe is gone... I go elsewhere now for all my puffing needs. Before legalization they were great but greedy thereafter. Over priced. sinsemilla doesn't necessarily mean NOT seedy. Politically friendly... little Spirit. At these prices I'd at least expect to be kissed while getting screwed. They've ridden their rep into the ground. Also bought a cbd topical that my friend mentioned he wanted but told the tender that if it wasn't correct I'd bring it right back and exchange-purchase. Uncertain if he needed a topical or a tincture. It would take ten minutes! ... he says: NO returns! Like going to a bookie. The tender was right -I won't. read more

I tried to schedule a delivery yesterday, 11/30 and was told to reschedule for the next day because of some driver issue. I rescheduled, I received a confirmation email stating my order is ready, and I assumed all was good. I was extremely happy that I could just use my debit card, seeing as all other delivery services only accept cash. The time came for my delivery, I was handed my meds and asked to provide my debit card. Upon swiping my card through the reader, I was told there is connection issues and that I need to reschedule AGAIN! My meds were taken from me and the driver left. Nothing on any of the emails, their website, or the person I spoke to over the phone ever stated that I need cash as back up because their shitty ass debit system might not work. This is unacceptable and not something you would expect from an organization supposedly providing care for the community. If you offer a service, provide it! If debit is offered, make sure it works in all of your delivery region. read more

POLITE, EFFICIENT SERVICE Got off to a rocky start on my first visit to BPG. I ordered online, and they didn't have my order ready when I got there, nor did they have any record of the order having been made. It was a busy Saturday, though, so I guess they deserve some slack, especially given that they did much better second time around. Ordered online again and went in to pick up, on a Monday this time -- much less busy -- and the employees were extremely polite and professional, starting with the guys checking IDs at the door, who acted like customer-oriented service people instead of thugs, unlike some other dispensaries that'll remain nameles (hint: initials HH). Guy at the pickup counter was also very polite and helpful. I recommend BPG, but it's a good idea to go during a weekday. read more

Weed sucks. Prices suck. Employees don't care. Place is a scam. All the weed smells like garbage.

I'm a big fan of supporting my local weed man, but when he's not around this is usually the place I go. The staff are kind and knowledgeable, and in my experience, always free of judgement. I began coming to BPG as a patient in 2009. Ten years later, it's still my club of choice in the east bay. High(ly) recommend. read more

Top shelf is mid at best. Managed to get my order wrong. Upon returning, refused to honor credit they promised on the phone. Speaking with the manager on site, very rude and unprofessional. Seems they surpassed providing medicine for the community, now becoming another greedy legal dope dealer. read more

Berkeley Patients Group - Cannabis Clinics Near Me - Berkeley, California

So I came into this place yesterday and I bought a couple clones. But when I got home I took a look at the rockwool at the bottom and it was loaded with these worms I thought it was weird because it looked like the roots were breathing. But in fact they were a larva Nat that destroys the plant tried calling today see if I get a refund or work something out still haven't heard anything pretty disappointed.. read more

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Drove all the way here cause it said they had a certain item in stock online & they didn't. They should def update that.

Have had an excellent ezperience the but tender was awesome. Thabk you for an great experience

Service was good. Delivery was late and I'm pretty sure this IS NOT an 1/8th. Won't be going here again. read more

Berkeley Patients Group - This is supposedly an 1/8th - Cannabis Clinics Near Me - Berkeley, California

I'm giving One star for their customer service. The main person in particular, the Receptionist. The "line leader" guy was also an ass. We had a few questions to ask, being as it was our first time and the receptionist just kept telling me that her only job is to answer the phone, Not answer questions. So I go to stand in line, in awe of all of there products and trying to see the clones they had , then Line leader guy acts like his last job was at the air port for the TSA and ignorantly tells me to look down and follow the arrows to the correct area because I was in the "express" lane and high, apparently that's how they air control traffic their patients. Nothing here is companionate or welcoming. Considering you sign up and give them the rights to provide medicine for you, they should be more kind. I had questions about what days they took vendors, requirements, flower/edibles etc.... And the BRAT at the front desk said she didn't know anything and couldn't help me. Uuummmm, then why the hell are YOU at the front desk ??? The only good thing about this place is they will hold a clone for you, considering I came from Santa Cruz to get there. I will not being in a hurry to go back. The wack ass free gift they give their first time members is only a lighter, and a broken bit of chocolate. So stoked I gave them more rights to grow, and all I got was this lousy lighter and a total ¢ut to deal with every time I might come back. No thanks! read more

What's up with these Oakland/Berkeley clubs that don't sell weight. Only grams and 8th's.? So Bootsey. Hello you can legally sell one person up to an ounce a day. Wake up East bay clubs, that's why Frisco is killing yall, not just with the saturation of clubs, but with better selection, more weight options, edibles, and treating you like a valued customer. Customer service: Rude and have no sense of humor. Employees look unhappy at their job. Marijuana quality: Refrigerated like many of these clubs do. Feels cold and hard. Overpriced also. Their rumalan they have listed at 60 for an 8th, like its some top grade, but for the ounce is 176!? WTF! I guess they think smokers are stupid and can't add. That's not even with tax! This place is overrated and there not very friendly or maybe it was just a bad day nonetheless those prices are ugly and the quality they speak on isn't all that great FYI read more

Alright, I used to frequent BPG back at the old spot and never really had problems there. Last night I ended up needed to find a dispensary open past 8pm- and BPG was the first find! I thought "yes! They're back!" I get there and have to re register, I end up waiting like 20 minutes while 30 other people came in after me and left before I even was given the "ok" to go to the line. Here is where I have a problem: your selection of hash/wax/concentrates wasn't too great and you are charging $50+tax for a gram of wax that obviously isn't a "finished" product. I ask about residual PPM's, test results, plant matter ect.. If I'm paying basically as much as a gram of clear concentrate it better test perfect. Her response to all these questions: "ya!" And that was it. Not real answer and I'm sure the girl had no idea what I was even talking about. I won't be going back to bpg, most likely unless I am stuck in a jam. Pls have someone go over your concentrates with employees and please don't accept bad product from vendors as it just hurts us as PATIENTS. Ps. Isn't this place supposed to be NFP? There are larger dispensaries in the area with bigger overhead, and still don't charge those insane prices for the quality of wax it is. read more

I had to give some love to the new location. It's a little hidden right next to a nursery and this location is straight to the point. Long gone are the vaporizers..and the pipes and other retail items It's just straight to the point medication in many forms. You get your clones, flowers, edibles..everything from the same counter. I fell a little more in love with this place the other day when I went in and the bud tender showed me some grape ape that had been discounted $10. When I asked why, he said that the buds were too tight to make a good looking 1/8th for an All-Star, but it was still quality bud. They actually care about how the end product is going to look to the consumer & price accordingly. I haven't used delivery since the new place opened. I still may if they still offer, but there's just something about being able to sniff the goods and pick out my own bag. Also, they have such a great selection of edibles and concentrates that sometimes, it's hard to judge based on a menu online. I love BPG...they are my #1 go-to for quality meds and professional treatment. read more

This place is great. It is also NOT cash only. They have a lot of selection of every type of cannabis to sooth your affliction or not. Their staff is both knowledgeable and very helpful. Cannabis can be very expensive as we all know. Let the salesperson know your budget and your needs. Relief is a herb, oil, snack or lotion away. The place is small, clean and comfortable. read more

Depressing, just because about 6 months ago I would have wrote a 5 star review -Looooong lines -Rarely a place to sit and medicate -only about 10% of the employees are willing to help or provide any knowledge of product, the other 90% i'm not even sure they smoke. -Sub-par bud at RIDICULOUS prices. I haven't been impressed with anything they've had for a few months, and very unsatisfied Take the extra time to go out to Oakland or even SF, this place is dying read more